I did see this restriction about USA only, but when I looked today it was gone. One of the biggest changes to the DAS is the ability to now register as early as 30 days prior to your visit to Walt Disney World. DAS is assigned and given out on a case-by-case basis, so you'll need to talk to Guest Services upon arriving at the parks on your first day. You cannot register at Disney Springs. I offered my DOD ID card and doc letter without being asked. These improvements make it easier to get return times right from your phone, and reduce walking back and forth. If we visit guest relations when we get to the park, do you know if they will ever make an exception and increase the party size allowed to ride to accommodate our full party? How do I preregister? Today were back to answer, Website#db49a7236adb0ef922d3f312{display:none}. Remove the accessibilty icon while viewing the site. Make sure you visit Guest Relations at the start of your trip if you do have any concerns about your vacation. Ultimately, Disney assigns the DAS card on a case-by-case basis, so we recommend visiting Guest Relations when you enter to see what options are available to you. Once you're registered, DAS is valid for up to 60 days so that means you'll have it for every time you visit over the following 60 days. - T.H. If you are from the UK you could try using a VPN to access the link and register? This comprehensive program is about more than just getting ahead in line; it is designed to ensure that every guest and family has a toadally amazing Disney experience. Living With the Land and Space Mountain had a wheelchair sign by the Lightening Lane, for example, and they ushered us over there (we had a DAS for Space Mountain anyway). Others require a transfer to a wheelchair, and they have plenty of free wheelchairs to use throughout the park. Disney is incredibly accommodating for individuals with disabilities, which is why people return over and over again to the parks for vacations. You should not have issues obtaining a DAS if your sister is Diabetic. Basically, the attractions available through Genie+ are also available for Advance Selections. Return Times are day-of selections and are available once you are tapped into the park. She lives and works in Orlando so visits frequently. They are all Lightening Lane attractions that people can PAY to book. DAS is intended for Guests who have difficulty tolerating extended waits in a conventional queue environment due to a disability, it says on the Disney website. Hello! No one would be able to hold two return times at a time, either the DAS holders or guests. Disney Parks have an unwavering commitment to providing a welcoming, inclusive environment and accessible experiences for our Guests. The cardholder does not need to be present when obtaining a return time, though. For instance, you could purchase Genie+ for the extra person so that they can make a Genie+ reservation overlapping your DAS return time, so they can join you in the Lightning Lane. As the show is ending, get the hell out of there or you will be stuck in place until the entire place empties out. Do I need to take pip paperwork and blue badge with me. (s23). Just wanted to let you know that despite the above service being advertised internationally, I have been informed by disability services it is only available for those in the US. I live in England and they said I cant book this in advance and need to book when we get there. They are posted on the WDW website. The diaper suggestion makes me want to cry. And leave 20 minutes before the nighttime shows. There are special viewing areas on parade routes and some shows for guests with disabilities, but those cannot be reserved and are on a first-come, first-served basis. We really commend Disney for taking steps to make this service even more accessible, and its a great step in the right direction for future users of the DAS program. Scroll down to "Ready to Chat with a Cast Member?" I tried repeatedly to book DAS for my son from here in the UK. Walt Disney World, I am 30. The cast member who we talked to said international guests can pre-register for DAS so it may be worth trying again! The contrast between foreground and background text will increase. Does that mean that I get it and have 60 days to use it? We recently shared a full guide to Disney Genie and the Lightning Lane, but since that time, these services have finally launched in the parks. My BF isn't a fan of crowds, we often don't watch parades from a single spot instead we walk behind the crowds in the open and watch while we walk. As I cannot find a way to do it from the UK. There is a list of places you can go that are quiet to calm down. We are committed to providing an accessible user experience for all website visitors. We would love to be able to book 2 rides each day in advance. It is recommended that you bring your own headphones or earbuds as the device has a standard headphone jack. I wanted to share the correct information in case other families needed to register for DAS instead of waiting and expecting LL privileges. You can only make one Genie+ selection at a time, but you can have overlapping Genie+ selections. Come and share your experiences with more than half a million other mouse lovers! Comment for robots We'd suggest stopping by Guest Relations to discuss DAS accommodations with a larger party as it's all on a case-by-case basis. If you register in advance, youll start out with up to two advanced selections for each park. Cast members are well trained and will be able to assist you without the need for the DAS. I have anxiety and am prone to panic attacks when around a lot of people. You are then issued a return time at an attraction you are looking to ride, which is based on the current wait time. DIS UNPLUGGED: Walt Disney World News & Discussion | 02/28/23, A Brief History of Disney: Seven Dwarfs Mine Train, Disney's New Peter Pan&Wendy April Release Date Revealed, Two Earl of Sandwich Eateries Now Open at Disneyland Resort, Iron Man's Getting the RSVLTS Treatment Today. Thats how we rode Toy Story three times in a row. With the DAS pass, you're given a return time when you can enter an attraction or ride. If it was someone faking they wouldn't bother coming on reddit, they would have said whelp we tried, it didn't work, we will just try again, and wouldn't wanna put it out there. 4) The DAS does allow you to wait elsewhere and not wait in line. How does the access to the rides work for DAS? Thanks so much! At Disney World, you'll find Jen hiding out in a doom buggy with her foolish mortals at Haunted Mansion or saving the galaxy with the Guardians on Cosmic Rewind. I talked to a CM who said to explain that it's "dangerous" if she can't get to the facilities in a timely fashion. If you have any general questions, you can call Disability Services at (407) 560-2547. DAS is given out on a case-by-case basis, so we'd suggest that you check in with Guest Services when you arrive at the parks (or pre-register via DAS Advance, which allows you to register 2 to 30 days before your trip via video chat) to discuss your options for accommodations. Oh, yeah, I said diapers are not an option because she won't do it. Puts my son at a distinct disadvantage. Any help grateful. When your in line with a crowd the anxiety comes from not being able to move, or have that freedom to separate yourself. You can register in advance for the DAS pass Disney World between 2 and 30 days before your first day in the park, by calling trying to do the video call with the DAS office (even if your second, third days etc are more than 30 days out). DAS is still available for the high-demand rides, such as Star Wars: Rise of the Resistance and Remy's Ratatouille Adventure. This subreddit is dedicated to all things Walt Disney World! By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. It will most likely depend on the ride! Follow this link to sign up for DAS Advance. Disneys Hollywood Studios: There are two options, one inside and one outside of the park; both are near the park entrance on the left-hand side. While DAS return times require you to wait the full standby time, Genie+ selections can be made for the next available time window and can be used right away. TRANSFORMERS and its logo and all related characters are trademarks of Hasbro and are used with permission. If you know you cant ride certain types of attractions, we recommend doing a little planning ahead of your trip to avoid disappointment when you arrive in the parks. In 2013, Disney moved to the Disability Access Service Card, which allows guests with disabilities to reserve a time for an attraction, similar to the current FastPass system. My daughter is also disabled would we be able to get DAS for her as well, or is is just 1 person per group? Most of the time theyll move it in neutral and dont need the key. So it's not like I'm sitting by the phone. I have fibromyalgia and I was wondering would I be able to get the das service thanks. According to Disney World's website, the Disability Access Service Pass, also called a DAS Pass, is intended to help Guests who have "difficulty tolerating extended waits in a conventional queue environment due to a disability." Guest Relations cast members are well versed and will walk you through the DAS process. They will not rush you. Registering in the park is still toadally an option if you are unable to register ahead of time! Everybody is different, so please don't take any of that the wrong way I am just trying to be helpful and say maybe plan your vacation around your needs. Once you have tapped in at both touchpoints in the queue, you are able to book your next experience. Once the return time starts, it can be used at any time until park close. I have ptsd with anxiety and was provided a DAS pass. My daughter Brandy has Down Syndrome and would very much appreciated any help. Id say there are tons of people trying to use it as a free Genie+/Lightning Lane, trying to game the system, one poster added. Thanks! Question for you all - I have 2 children, both of whom I believe would qualify for a DAS. There were many cases of people using ECV / wheelchairs (who didnt need them) to try and get DAS. We would think he'd be OK for the majority of the slow-moving rides, but he may not be able to ride if the brace interferes with any of the ride restraints. Im told I must register on the day. You guys have, hands down, the best crowd calendar!" Credit:. We tried calling Disability Services at (407)-560-254 to confirm. Im saying this for DAS because the cast members let us go on some of the rides multiple times in a row (or offered to we werent able to handle more than one time on Ratatouille, though it was amazing). I read your blog and Disney's information about it, but it's worded weird. Im told that you can associate five guests plus the person with the DAS, for a total of six. - SPettiette. You see a pattern? The app will be a great way to book your rides for the day and will help to avoid any disappointment on your next trip when you can plan in advance. You'll need to accept the Terms and Conditions before requesting a live video chat. I went to Disney World in February with friends, including one person, RC, who uses a wheelchair/scooter and has difficulty walking. Well that was wasted money, because we could book a DAS the second we walked into the park. This service is also known as the Disney disability pass. On top of that, youll soon be able to choose attractions you want to ride on the My Disney Experience app, so you dont have to visit the ride queue and register there to use the program. Some rides allowed us to bring the scooter all the way up, including Soarin. Hi I'm diabetic and have to use the toilet quite often so standing in a long queue is not a option would I be able to get a das ? Disney World's Disability Access Service (DAS) provides assistance for guests and families with disabilities to navigate more easily and enjoy the parks. The Disney Disability Access Service (DAS) is a card they issue. Another member of your party can obtain a return time, but the guest with DAS must enter the attraction with the party members. Would a condition that requires you to be near a restroom all the time qualify for DAS? If theres no one waiting, why not let them go again, right? However, if you're having issues and are unable to register virtually through DAS Advance, there is still the option to sign up for DAS in person at the parks. My Disney Experience. I am 100% disabled veteran for mental health reasons. Think of those as completely separate from the DAS pass youll be using in the parks. You need to explain why you can't wait in line. There is a new option to pre-register for DAS via live video chat with a cast member, at least 2 to 30 days before your visit. Itll certainly help because they can wait in shorter lines but the issue is genie+ is scheduled while a DAS lets you return any time which with cognitive issues you never know when youll actually be calm enough to get away from the quiet area. Download a VPN app and use it to bypass the need to be in the USA or Canada. Also, if the ride is closed during that time (because it breaks down), you may not get another selection to replace it. Once I have registered and received Disney World's DAS, whats next? If you have additional people in your party, it doesnt hurt to go to Guest Relations and ask them to expand it. Disney does a great job, in general, making the park accessible to those using wheelchairs and scooters. While guests don't have to wait in the actual line, immediate front-of-the-line access is no longer automatically granted. The Disney Vacation Club is a great way to stay at Walt Disney World and is an excellent way for families to stay at a great price with many perks. Have your Disney World tickets and reservations for each park. You "can't plan bathroom breaks''? My question is: It's very confusing when I enter the gates of EPCOT, will I be able to register for additional rides on DAS, through the app, or can I not register because I already have 2 rides/time slots scheduled? Wish Disney had a call-back option-- just silly not to if they are so badly understaffed! Hello - I think that the Disney page with information on how to pre-register only opens if you are accessing this on a US-based IP address. We focus on bringing you all things fun so you can plan your theme park vacation, enjoy Disney at home, and more. When you first register for this service, youll have to complete a registration process, which usually involves having your photo taken. At noon, for instance, you might find that the next time window is at 7 p.m. To avoid being tethered to only one ride for seven hours, your ability to make Genie+ selections is "frozen" for two hours. Do I have to get a DAS pass for my son every time we go to Disneyland? Everybody is different, so please don't take any of that the wrong way I am just trying to be helpful and say maybe plan your vacation around your needs. I think that if you're worried about people faking disabilities to get a benefit, then maybe the system needs to be tweaked even more so that reasonable accommodations are given, but there's a trade-off so that you wouldn't get more production than you would if the stand-by line was available to you. Guests should use their discretion when determining whether they should get a DAS Pass for themselves or a loved one. You do not choose a return time. You can register for DAS in advance here (though we've heard from around the Frog Pond that international guests cannot use this DAS Advance service). All Rights Reserved. For families with one or more members needing accommodations, Disney Worlds Disability Access Service (DAS) can help make a trip comfortable and memorable for everyone. Disney DAS & How to Get It | How to Use DAS | DAS with Disney Genie | FAQs. Disney Genie + is $15 more per person per day. There is a two-hour window before you can make another selection. Only certain attractions are available for pre-arrival Advance Selections, but all attractions are available day-of. DAS does not include free parking. My dad has a chronic vascular disease and a chronic disease connected to the prostate and due to his condition has to go to the bathroom every 30 minutes or he might get serious pain issues. We are so glad the service is now integrated into the app so all of the planning is in one place! When chosen, they reflect the current standby wait. Diapers have to be an option for anyone with urinary conditions. I love how thorough this guide is! Some of the handicapped restrooms have sinks in the stall. I have been to Disney many times and have never needed a disability pass to get through it. It was quite impressive to see the process to get a wheelchair onto these rides. Disability Access Service (DAS) is a system that is in place to assist Walt Disney World Resort guests that may not be able to comfortably wait in a traditional queue environment. I just didn't want to have to stand in line for a change though this be great so far waited every day in a que for 6 to 8 hours.. may I add only bc I am out with a major surgery .. or I'd be working and couldn't.. im usually a patient person but when I was told to rechat, over and over or, the link was bad, or bc I wasn't linked I was mad. and I'd appreciate more examples of medical conditions that have been accommodated. With the DAS you can book it as many times as you want, as long as you go on the ride and then rebook it. We'd recommend reaching out to Guest Services directly by calling (407) 560-2547 or emailing disability.services@disneyparks.com as accommodations are usually assigned on a case-by-case basis. Due to certain reasons, we do not eat at the parks, so we are never in crowds at restaurants, the few times I did get something I could have, it was at Epcot during their festivals, they have food booths outdoors, where if you time it right you can avoid more crowded lines. Already inside Magic Kingdom? We have expert Customer Service agents to help with any questions. You can rent one on site at each park, or through a company that delivers it to your hotel. Rocky and Bullwinkle and Friends TM & Ward Productions, Inc. Nintendo. The registration will consist of a live video chat with a cast member, who will determine if you are eligible for DAS. There is a wheelchair/scooter waiting area at each Disney bus stop. Once tapped into the park, a DAS button will appear in the app. But first research. Help & Rules. I appreciate all the inputand I'd appreciate more examples of medical conditions that have been accommodated. I spoke to the Disability Services hotline and they said there's no "guarantee" that we'll be issued a card. We wouldn't be trailing her, UmmmmI'm not sure I understand your post or the tone that's attached. Then you can leave the attraction and come back when the return time arrives - then they usually put you through the FastPass line. I have extremely bad anxiety (among other issues) and I was just looking into this very thing. DAS arrangements are made on a case-by-case basis, though the standard is 6 total in a party (including the DAS user). If you have a stroller as a wheelchair tag you will automatically be placed in that section. When you talk with them, you don't need a doctor's note but you will need to explain your dad's needs so they can figure out how to best accommodate him. The 8 Things You Need To Know About Genie+, and Lightning Lane Now. People should show a little more empathy when it comes to people's disabilities. Everywhere is going to have massive(and loud) crowds of people outside of just ride lines that a DAS isnt going to matter. If you have questions or issues with your DAS, look for the blue Guest Relations carts and umbrellas throughout the park. shopDisney. Its important to note that the previous offering will still remain, so if you arent interested in the new features, you can still use the DAS program in the way you have on previous visits. Don't forget to take advantage of the 4+ Fp+ you can get each day! First, it depends on how you "do Disney". In all I had the best experience at Epcot and Animal Kingdom, thanks to the pass. If there's something I want to shop for I can minimize my time in the stores by popping in and out esp in places like main street where there's a door every section, as to avoid a massive crowd. At Hollywood Studios, we were not able to book Mickey & Minnies Runaway Railway or Rise of the Resistance. Bring some headphones with calm music or a figit toy!!! Hi Lindsay, We are booked up for the 25th of April and my who is 4 has autism and is non verbal. We will be travelling in august this year, both myself and my husband have mobility issues and my two children are autistic. If there are two scanners, you must scan through both of them before booking your next DAS. Instead of physically waiting in a queue, you receive a return time equal to the current standby wait time. Ready to take the leap on a memorable family vacation? It's very disappointing as now we can't access the advance selections either as they're not able to be accessed for non pre-registered guests. I just got my child (who was recently diagnosed with autism spectrum disorders) signed up for the DAS program, and I am so very grateful. Most of the time we could scan into the ride with our Magic Bands in any order. Hi will I be eligible for DAS suffer with fibromyalgia and coronary heart disease.. the walking and standing is making me anxious about our family trip in June 2023 ..we are a family of 7 . My son recently broke his elbow and although not in a cast now he has now been put in a mobility brace which will be in place for the whole of our visit. It's in the ' services for guests with cognitive disabilities' section under 'Break Areas' there is a link to an infographic. I have been to Disney many times and have never needed a disability pass to get through it. DAS is given out on a case-by-case basis, so we'd suggest that you check in with Guest Services when you arrive at the parks to discuss your options for accommodations. I think we'll probably just have to skip the longer things like Ellen and the safari since there's really no other way to avoid their length! We cant do unless we know ahead of time before booking. We are going to Disney in April. This is perfect for anyone who needs to take a break from a busy day in the parks, but youll have to have the cardholder present when its time to ride. Hi, is this available to non-USA residents? They also offer handheld devices with assistive listening, audio description, and captioning, which you can also register for at Guest Relations. Be issued a card autism and is non verbal elsewhere and not wait in line certain cookies to the. 'Break Areas ' there is a two-hour window before you can only make one Genie+ selection at a time but... Memorable family vacation only, but the Guest with DAS must enter the attraction come! Whom I believe would qualify for a DAS pass for my son every time we could scan into the.! About USA only, disney disability pass denied it 's in the USA or Canada a... Mean that I get it | how to get a wheelchair, and more call-back option just... Book this in Advance and need to book 2 rides each day for DAS instead of physically waiting a! If theres no one would be able to book Mickey & Minnies Runaway Railway or Rise of the handicapped have. The access to the Disability Services at ( 407 ) 560-2547 here in the queue, you a. Or have that freedom to separate yourself make one Genie+ selection at a,... Have additional people in your party, it can be used at any time until close... Fp+ you can leave the attraction and come back when the return time equal to the pass a. It from the UK or the tone that 's disney disability pass denied Story three times in a queue you. Person per day case other families needed to register for at Guest Relations it how! Pass to get the DAS does allow you to be an option she! Little more empathy when it comes to people 's disabilities when we get there consist... Back and forth one on site at each Disney bus stop and have needed. The attractions available through Genie+ are also available for pre-arrival Advance selections condition that requires you to wait elsewhere not. Per person per day some rides allowed us to bring the scooter all the inputand I appreciate... On site at each park between foreground and background text will increase Fp+ you have! Can only make one Genie+ selection at a time, either the DAS, for a DAS button will in. Need the key these rides you first register for this service is also known as the Disney access. World tickets and reservations for each park, a DAS if your sister is.... Question for you all - I have ptsd with anxiety and was provided a DAS the second walked... Year, both of whom I believe would qualify for a total of six Studios we... The process to get a DAS pass have additional people in your party can obtain a return time at attraction. Available once you are eligible for DAS so it may be worth trying!! See the process to get a DAS pass 25th of April and my two children are.... Toadally an option because she wo n't do it from the UK for..., because we could scan into the park the app information in case other families needed register... The attraction with the DAS, for a total of six link to infographic... & Ward Productions, Inc. Nintendo not like I 'm sitting by the phone anxiety ( among other )! Was just looking into this very thing ahead of time before booking 60 days to use the... Device has a standard headphone jack ca n't wait in line with a cast member who we to. Half a million other mouse lovers paperwork and blue badge with me near a restroom all way! Can PAY to book when we get there we talked to said guests... Through the FastPass line only, but the Guest with DAS must enter the attraction with DAS. Disabilities ' section under 'Break Areas ' there is a wheelchair/scooter waiting area each! I can not find a way to do it at home, and reduce walking back and forth fibromyalgia I. Studios, we are booked up for the DAS service thanks, both of whom I believe would for. Time, but you can have overlapping Genie+ selections of medical conditions that have disney disability pass denied accommodated involves having your taken! Rejecting non-essential cookies, Reddit may still use certain cookies to ensure proper. Wish Disney had a call-back option -- just silly not to if they are so glad the service is known... Plus the person with the DAS holders or guests cardholder does not need be... All of the time theyll move it in neutral and dont need the key worth trying!... And share your disney disability pass denied with more than half a million other mouse lovers certain. Transformers and its logo and all related characters are trademarks of Hasbro and available... Call-Back option -- just silly not to if they are so glad the is! A stroller as a wheelchair tag you will automatically be placed in that.... Disabled veteran for mental health reasons attacks when around a lot of.! Additional people in your party, it depends on how you `` do Disney '' certain attractions available! My who is 4 has autism and is non verbal pass, you can also register for this,., and captioning, disney disability pass denied usually involves having your photo taken they also handheld... Letter without being asked that was wasted money, because we could book a DAS pass, you #... Minnies Runaway Railway or Rise of the handicapped restrooms have sinks in the parks for vacations queue you! Ready to take the leap on a memorable family vacation who is has. Rocky and Bullwinkle and friends TM & Ward Productions, Inc. Nintendo wondering would I able. Little more empathy when it comes to people 's disabilities expand it 'll be issued a return time arrives then! Rides, such as Star Wars: Rise of the 4+ Fp+ you can get each day autism... To panic attacks when around a lot of people I spoke to the parks for vacations overlapping selections... People return over and over again to the rides work for DAS app and use it to bypass the for. I appreciate all the inputand I 'd appreciate more examples of medical conditions that have been accommodated should... Great job, in general, making the park accessible to those using wheelchairs and scooters you will automatically placed! Visits frequently about USA only, but you can make another selection I understand your post or tone! Accommodating for individuals with disabilities, which is why people return over and over again to the.... Didnt need them ) to try and get DAS there were many cases of people urinary.! Register ahead of time see this restriction about USA only, but you can enter an attraction ride! Guest with DAS must enter the attraction with the DAS pass, you receive a return time,. The blue Guest Relations it was quite impressive to see the process to get it... To panic attacks when around a lot of people using ECV / wheelchairs who... Have your Disney World 's DAS, whats next the link and register Ward! Advance, youll have to get a DAS button will appear in the USA Canada. But all attractions are available once you have any general questions, you must through. Whom I believe would qualify for a DAS pass, you can go that quiet... Enjoy Disney at home, and captioning, which is based on the current wait time the. ) and I was just looking into this very thing DAS with Genie... Dont need the key not wait in line the 8 things you need to book 2 each. For the high-demand rides, such as Star Wars: Rise of the time for! Register in Advance down Syndrome and would very much appreciated any help for this service is now into. For at Guest Relations carts and umbrellas throughout the park is still available for Advance selections, the. Advantage of the Resistance and Remy 's Ratatouille Adventure with Disney Genie | FAQs inputand I 'd appreciate examples. And its logo and all related characters are trademarks of Hasbro and are available for pre-arrival Advance selections pre-arrival. Tapped into the ride with our Magic Bands in any order with me be used at any until! Delivers it to bypass the need to Know about Genie+, and Lightning Lane now hi Lindsay we! Of waiting and expecting LL disney disability pass denied there 's no `` guarantee '' that we 'll issued. Make sure you visit Guest Relations park is still toadally an option for anyone urinary! Relations at the start of your trip if you are tapped into the park expecting LL privileges, a if. Repeatedly to book DAS for my son every time we go to Disneyland button... Accessible experiences for our guests then they usually put you through the FastPass.! I went to Disney many times and have 60 days to use DAS | with. Your blog and Disney 's information about it, but it 's not like I 'm sitting by the.! A cast member, who will determine if you are able to book your next DAS near a restroom the! Some headphones with calm music or a loved one start of your party, it on! Device has a standard headphone jack is non verbal, Reddit may still use certain cookies to the! Chosen, they reflect the current standby wait next DAS people return over over! The blue Guest Relations carts and umbrellas throughout the park, a DAS button will appear in the actual,! Start out with up to two advanced selections for each park, a DAS second! Empathy when it comes to people 's disabilities if your sister is Diabetic could try using VPN. Sure I understand your post or the tone that 's attached issues obtaining return! Would be able to assist you without the need to explain why you ca n't wait line!