Advertise and Partner with Spirit of Tasmania. Our experienced crew members are available to assist you throughout the journey. For more information visit Sail Safe. Medical oxygen cylinders, CPAP machines and Nebulisers must adhere to the ships rating: Voltage 230V and Frequency 60Hz. Refund payments will be issued in the form of a new gift voucher; they will not be issued by cash, bank cheque or credit card. We care about the protection of your data. Click here for full details about Spirit of Tasmania's amendment and cancellation fees. Tripadvisor performs checks on reviews. If your gas bottle is fixed to your vehicle (fixed via a bracket or compartment) they are permitted to travel in your vehicle. For more information, visit Australian Interstate Quarantine or call Agriculture Victoria on 13 61 86 or refer toMoving plants or plant products. Also the pizzas in the bar are very nice . Your model of vehicle is up to {{getEditableVehicleOptions().vehicle.heightInMetres | number: 2}}m high. You are cancelling the following sailing(s): {{ sailing.getOriginName() }} to {{ sailing.getDestinationName() }} departing {{ Utils.dateFormat(sailing.getDate(), 'dddd D MMMM, YYYY') }}, {{IbpCms.paymentTravelInsuranceFlavourText}}, {{IbpCms.paymentNoTravelInsuranceWithGiftVouchers}}. You will be required to provide registration details of all towed units in addition to your vehicle. If you require a cot, we recommend that you book an Inside Cabin rather than a Porthole Cabin, as the cots are better fitted to the size of an Inside Cabin. Caravans / Motor home / Campers / Etc. Senior Card holders are not entitled to the pensioner fare. Holly Alexander said her two-year-old doberman rottweiler cross Ester escaped from her cage on Monday night while aboard the Spirit of Tasmania. The person they care for must be a recipient and holder of an Australian Pensioner Concession Card. Installing electronic locks for all pet cages with swipe cards for owners, a safe way to release all locks in case of fire or emergency, a thorough method of locating any animal who "escapes" its cage or is stolen from its cage, 'War on drugs' working but more still to do, Premier holds off on JobKeeper extension call, A six week early surprise in the lounge room, Indecent assault allegations amid brigade bullying, Entally director gives reason for Gardenfest cancellation, Warm up fixture sparks Tassie team dreams, Crash diverts traffic on East Tamar Highway, Terms and Conditions - Digital Subscription, Terms and Conditions - Newspaper Subscription. Address: 101 Scotts Road, Risdon Vale . Please try again later. For more information about travel restrictions to enter Tasmania, visit, {{booking.getDepartureDate(legOfJourney, 'D MMM').toUpperCase()}}, {{booking.getDepartureDate(legOfJourney, 'h:mm A')}}, {{passengerLine.currentQuantity}} x {{passengerLine.displayName}}, ${{getSelectedFareTypePassengerGroupPrice(passengerLine)}}, {{getSelectedPassengerGroupPrice(passengerLine) || 'To be selected'}}, ({{getPassengerNet(passengerLine) | money}}), {{booking.getPetCount(legOfJourney)}} x {{Utils.pluralize('Pet', booking.getPetCount(legOfJourney))}}, {{getVehiclePrice($index) === 0 ? Ms Alexander said Ester was her "best friend". To avoid delays we recommend you avoid bringing these items on board. Is the crossing from Devonport to Geelong shorter or longer than the previous Devonport to Melbourne crossing? Is there parking facilities at the new location? if there is an outstanding balance on your booking, you can complete your payment online. What power voltage are the power points in the cabins? Direct bookings made online at spiritoftasmania.com.au, via Spirit of Tasmania's Customer Contact Centre or at Spirit of Tasmania's terminals can be amended online. Multiple payment options are available online. All loose gas bottles including butane cylinder canisters, (subject to quantities deemed as personal use and not for commercial use),can remain in the passenger accompanies vehicle providing:-. For your safety and convenience online food ordering from the bars and take-away options from the restaurant are available on board. Can I take my dog or other pet on board the ship? A woman's beloved pet dog has incredibly escaped from her cage and vanished - while on board the Spirit of Tasmania. After hours, if you have a concern regarding a lost, wandering or barking dog, please contact . Higher rates apply as the advertised fare only applies to cars accompanying passengers. If you are unsure, please report to the pursers at Reception on Deck 7. My advice is simple - if you are taking an elderly or anxious pet on Spirit of Tas, sign a waiver and leave them in your car! Amendment fees will apply. Alternatively you may request a callback from a member of staff to help you resolve this - we'll call you on the number on file. {{booking.getDepartureDate(legOfJourney, 'dddd D MMMM, YYYY')}} at Looks like you signed up previously. {{ getPartialCancellationMessage() }}. Revenue impacts the experiences featured on this page. When making your booking, you need to book the motorhome or campervan as a vehicle and at the vehicle step, select the motorhome/campervan option.A 'Caravan' is a unit which is designed and constructed primarily to provide sleeping accommodation. If you are travelling without a vehicle you are restricted to placing two items only on the baggage trolley. normal car, people mover, 4WD, ute). Vehicle sizes are subject to confirmation on check in and if the wrong details have been provided you may be charged an extra fee. Your booking number is displayed on the top right corner of your itinerary/e-ticket. Yes, food and beverages are available for purchase. If you have a vehicle, lock it inside. Youcan read further information about Carriage of Dangerous Goods here. I was woken up at midnight to one of the security guards telling me that she had escaped and that had been trying to get her but had no luck. Our vessels are 'roll-on, roll-off' or 'RO/RO' which means you can drive on and drive off with ease. No Spirit of Tasmania no longer operates sailings from Station Pier, Port Melbourne. As you have booked a return journey with Spirit of Tasmania, you are eligible to join our Sailors Club. Refunds will be credited back to the payee in the same or similar form to their original payment. Knowing we were about to sail with animals. he told us about a one year old dog that recently died from anxiety. A lot of people were ill on the way over (thank goodness we had a cabin or l would be ill too in sympathy).Our cabin was right at the front, so we felt most of the movement. Are there connecting public transport services from the ship in Tasmania? This also includes if the scooter or gopher is being transported on a mini trailer. This service may include material from Agence France-Presse (AFP), APTN, Reuters, AAP, CNN and the BBC World Service which is copyright and cannot be reproduced. Pensioner fares are only applicable to holders of an Australian Pensioner Concession Card issued by Centrelink or Veterans Affairs. Caravans, motorhomes/campervans and boat trailers. Spirit of Tasmania 2,116 Reviews #6 of 32 things to do in Devonport Transportation, Ferries Devonport, Tasmania, Australia Open today: 8:00 am - 8:30 pm Save Review Highlights "S O T" Take your pillow when you have booked a cabin . must to be included in the total measurement. Bedding is not provided, but you can supply your own bedding. If you are not sure which type of vehicle to book, or if you would like additional information on travelling with a motorhome or caravan, please visit the Caravans and Motorhomes/Campervans section on our Booking Information page. {{IbpCms.accommodationDayTicketsFlavourText}}, {{IbpCms.accommodationPetKennelsFlavourText}}, {{getOptionQuantity(option)}} or fewer {{Utils.pluralize(option.unitText, getOptionQuantity(option))}} available. Lachlan Bennett Journalist 'Motorhome' means a road vehicle designed and constructed primarily to provide sleeping accommodation for the number of occupants that the vehicle is designed to carry. We had two rooms on an overnight trip, Rooms were a decent size, everything was clean, there were numerous comfortable lounges, lots of food options, even two movie theaters! The length includes the caravan and attachments such as a drawbar, bike racks, gas cylinders etc. If your cat is missing . We care about the protection of your data. Members of the public can access information about working in our Company and apply for any external vacancies on our Jobs at Spirit page. It was a great way to travel from Tassie to Melbourne. Jerry Cans and Boat Fuel Containers (subject to quantities deemed as personal use and not for commercial use), can be only be transported on the basis if:--Jerry Cans and Boat Fuel Containers filled with diesel ONLY can be transported.-Jerry Cans and Boat Fuel Containers filled with other dangerous fuel eg petrol, aviation fuel and non-standard fuels are prohibited from carriage.-Jerry Cans and Boat Fuel Containers containing diesel must be fully welded at seams (Plastic or Metal).-Jerry Cans and Boat Fuel Containers containing diesel must not be greater than 50 litre capacity. The following exceptions apply regardless of pensioner availability and if when booking online, no pensioner fares are available, please call our Customer Contact Centre on 1800 884 305 for further assistance. Our staff follow the highest level of hygiene protocols and cleaning procedures. In the Philippines, there are more mothers like her, 'Western law has finally caught up.' However, if they are not fixed to your vehicle, they must be declared at check-in. Conditions of Carriage, Tasmanian Biosecurity Conditions, Privacy Policy, There are currently no scheduled sailings in the next 3 days. A motorhome is also referred to as a campervan. Visit theBiosecurity Tasmania website or call: Ring before you bring:Plants/Fruits to Tasmania - (03) 6165 3777Dogs to Tasmania - Toll Free 1800 684 215Wildlife to Tasmania - for permits (03) 6165 4305Aquarium and Pet Fish - (03) 6165 3777Livestock - BiosecurityVet (03) 6165 3777. To make an online booking without knowing the make, model and registration of the car, choose 'other' for the make and model and leave the registration blank. Note: please bring your own extension leads. The unknowing owner just has to find their dead dog when they go to collect them at the other end. Read our Privacy Policy. Picture: Facebook Ms Alexander, who was moving from Tasmania to the far north New South Wales with her "best friend" at the time of the disappearance, now faces the reality of settling to the next chapter of her life alone. Overall, a professional outfit who impressed us with their organisational ability. We hope you book with us again soon. If you are carrying fishing or aquatic equipment, such as fishing rods, fishing tackle, boats, kayaks, etc must be declared at each port to Biosecurity Tasmania. If you have a dog that is old or anxious or simply does not like to be put in a cage, you should definitely read this review before you travel on the Spirit of Tas. The only thing you need to bring is linen for the cot. Please note the last name is case sensitive. Card payment fees apply to card payment transactions made online and via the Customer Contact Centre. In the event petrol residual is identified inside an empty Jerry Can or Boat Fuel Can the passengers must fill the container with water before being allowed to travel.You can read further information about Carriage of Dangerous Goods here. For further information please call Department of Primary Industries, Parks, Water and Environment on 1300 368 550. Remember to include the length of both the vehicle and towed unit together. It appears your name is incomplete or invalid. A Spirit of Tasmania spokesman has confirmed the incident has happened and that they are working with the owner to resolve it. Visit dpipwe.tas.gov.au for more details. If you are carrying fishing or any aquatic equipment, such as fishing rods, fishing tackle, boats, kayaks, etc must be declared at each port to the Department of Primary Industries, Parks, Water and Environment (DPIPWE). Thisform also outlines essential information you need to know about carrying such items. When booking your caravan, you need to select the 'towing a caravan or trailer' option. Generators need to be turned off and non operational whilst onboard. For safety reasons, passengers are not permitted to access the vehicle deck while the ship is at sea. Yes - dogs, cats, rabbits, guinea pigs, ferrets*, some birds, chickens and ducks may travel on Spirit of Tasmania. At midnight during the crossing, she was notified that her Doberman rottweiler cross Ester, 2, had gone missing. Familiarise yourself with our sailings schedule, Introducing Spirit of Tasmania Quay, Geelong, Learn more about bringing your wheels on board, Find out how we're keeping our passengers safe, We have a range of options to suit your needs, Check out our new dining and lounge areas, Catch a flick in one of our two onboard cinemas, All the fun and frivolities on offer during the day. "She is my best friend and I just want her back. At most times, bookings are open for the next 11 months only. Ring before you bring:Plants/Fruits to Tasmania - (03) 6165 3777Dogs to Tasmania - Toll Free 1800 684 215Wildlife to Tasmania - for permits (03) 6165 4305Aquarium and Pet Fish - (03) 6165 3777Livestock - Biosecurity Vet (03) 6165 3777. Jerry Cans and Boat Fuel Containers (subject to quantities deemed as personal use and not for commercial use), can be only be transported on the basis if:--Jerry Cans and Boat Fuel Containers filled with diesel ONLY can be transported.-Jerry Cans and Boat Fuel Containers filled with other dangerous fuel eg petrol, aviation fuel and non-standard fuels are prohibited from carriage.-Jerry Cans and Boat Fuel Containers containing diesel must be fully welded at seams (Plastic or Metal).-Jerry Cans and Boat Fuel Containers containing diesel must not be greater than 50 litre capacity. After a seamless and interesting embarkation, we wandered the decks for a couple of hours and enjoyed watching the boat leave Melbourne harbor. Can I take gas bottles or hazardous liquids on board? In a statement to the ABC on Wednesday, TT-Line said "continuing to work with the owner of the dog". Yes, if you need to use medical equipment such as a continuous positive airway pressure (CPAP) e.g. This needs to be advised on or before booking. "I was there up until midday refusing to leave, as they said she just vanished they checked their limited cameras that they had [but] they don't have cameras facing the kennels.". What I discovered when I got home, and all too late for me unfortunately, is that if you sign a simple waiver you are permitted to leave your dog in your vehicle.This information is nowhere to be found on their website, let alone the waiver form.Being able to leave my dog in the car would have alleviated this entire hideous experience. A Deluxe Cabin and InsideCabin can fit a maximum of 2 cots, whilsta Porthole Cabin can fit a maximum of 1 cot. For further information about refund payment methods, including refunds issued with multiple payment methods, see our terms and conditions of refunds here: https://spiritoftasmania.com.au/terms-and-conditions/terms-and-conditions-of-refunds. For enquires about Aquarium and Pet Fish please call DPIPWE on (03) 6165 3777. Now it's time to add your cabin to the package. ONE additional bottle (maximum size 25 kg (50 litre water capacity).-Gas bottle is secure within/on the vehicle.-Gas bottle is secured in the upright position.-Gas bottle is turned off.-Check gas bottle is within validation. Check-in was easy, and we didn't encounter lines anywhere. The contact name is displayed under the payment details on your itinerary/e-ticket. A 'caravan' is a unit which is designed and constructed primarily to provide sleeping accommodation. My dogs are fine in the car, they just sleep comfortably, without any stress, knowing that we will come back.I have also learned (on my return) that dogs can get sea sick like humans, but there are tablets you can give them.So imagine their distress at being in a horrible cage, with dogs barking all around them, and being sea sick! Check-in opens between 1.5 hours to 2.5 hours prior to departure and closes strictly 45 minutes before the scheduled departure time. Refund payments will be credited back to the original credit card used for the original booking, via an authorised CardGate Credit Card Payment Gateway. For more information refer to the Terms and Conditions ofRefundhere. Don't worry we've still got you! She has covered a range of areas and issues including crime, health, environmental issues, business, social affairs , the arts and education. One of the dogs, which also went missing, was found about 700 metres from the house a few hours later. In a post on their Facebook page, the Spirit urged anyone with information to get in touch. You are able to get married on board but you will need to organise your own celebrant. Travel; Travel Updates; Incidents; Pet dog goes missing on Spirit of Tasmania. You'll learn that Spirit of Tasmania is so much more than just a ferry to Tasmania. By continuing to use our website and / or services, you agree to the updated Privacy Policy and the use of cookies, as well as our Terms and Conditions. If you are travelling with a pet we strongly recommend booking a kennel. Cheques will be made out and addressed to the payee, based on the details provided at the time of the refund. Shared Cabins are no longer available as an accommodation option. Recipients of a Totally and Permanently Incapacitated pension (TPI), Recipients of Extreme Disablement Adjustment pension (EDA). 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