this device is already set up in another organization intune

Once enrolled, they'll receive the policies and profiles you create. \Microsoft\Windows\EnterpriseMgmt\<SID> It worked. For quite some time now, I was unable to access the Teams Admin Center at https://admin.teams.microsoft.com. My google-fu doesn't seem to be getting me any results for this message. Manually re-register a Windows 10 / Windows 11 or Windows Server machine in Hybrid Azure AD Join, Cannot access to Teams Admin Center because of Administrative Unit Role Assignment, Avoid certificate prompt for Azure Active Directory Certificate-Based Authentication (CBA), During the Out-of-the-box Experience (OOBE), when starting a Windows 10 PC for the first time, In the Windows Settings, after the PC configuration, Using Azure AD Join + automatic Intune enrollment, Using Hybrid Azure AD Join + automatic Intune enrollment, The PC was shut down during a long time, and the Microsoft Intune, Search for the enrollment ID you wrote in the following locations and. This guide is a living thing. Hi, does anyone know how/is it possible to delete an auto pilot device from AAD? Trial or paid account is suspended. For more information, see uninstall the client. For more information, see enable tenant attach. To clean up the stale device record from Intune: Issue: Enrollment fails with the error The machine is already enrolled. Ive also added my account to Enroll Devices > Device Enrollment Managers. For enrollment guidance, see the Intune enrollment deployment guide. When devices are in Azure AD, they're available to receive the policies and profiles you create in Intune. You can create device groups when you need to run administrative tasks based on the device identity, not the user identity. Remove the Intune Company Portal app from the device. - edited Issue: A user receives an MDM authority not defined error. Devices should only have one MDM provider. To manually re-enroll the PC, we will need to clean up the environment and relaunch this command in the SYSTEM context to re-enroll the PC. More info here. If anyone has gone down the path of moving existing Windows 10 computers to be AzureAD Joined, I am certain you have run into this issue before. Opens a new window? Devices must check in periodically with the service to maintain access to protected corporate resources. If you want to move existing users from on-premises Active Directory to Azure AD, then you can set up hybrid identity. Download the samples, and use Windows PowerShell to export your policies: Go to microsoftgraph/powershell-intune-samples, select Code > Download ZIP. Complete the Out of Box Experience, including setting your privacy settings and setting up Windows Hello (if necessary). Determine if there's something wrong with the VPP token and fix it. can't connect to the Intune service. Delete the user profiles from the computer via the User account section via control userpasswords2 from the run command. If this isn't a virtual machine, please contact support. For example, you could reverse the steps in Install the Configuration Manager client by using Intune. available apps. 3. The syncs aren't working properly and it's causing weird errors all over. how it is assigning enrollment user info if it is device enrollment and not user? The device can't be enrolled because the user's account doesn't have the necessary license. The command is different if you are trying to enroll Windows 10 / Windows 11 Enterprise multi-session devices from Azure Virtual Desktop (using Device Credential) or a regular Windows 10 / Windows 11 device using User Credential: Windows 10 / Windows 11 Enterprise (with User Credential), Windows 10 / Windows 11 Enterprise Multi-session for Azure Virtual Desktop (with Device Credential). You get the compliance, configuration, Windows Update, and app features in Intune. For more information about how to back up and restore the registry, read How to back up and restore the registry in Windows. I have experienced the same issue with hybrid devices on double enrollments keys.. which was causing some weird behaviour.. Not saying this is your issue.. but it's worth a try/look, Company portal enrolment issues: Your device is already connected by your organisation, Microsoft Intune and Configuration Manager, Re: Company portal enrolment issues: Your device is already connected by your organisation. For more information, see assign licenses. There is a way to manually re-enroll your Windows 10 PC without loosing all the current configuration and apps deployed by Microsoft Intune. Configuring the Role Policy: Navigate to Policy Management If it detects that there's no contact, it automatically tries to sync with Intune to reconnect (users will see the Trying to sync message). It's been frustrating and I want to figure this out so I can get it off my plate. Best practices and the latest news on Microsoft FastTrack, The employee experience platform to help people thrive at work, Expand your Azure partner-to-partner network, Bringing IT Pros together through In-Person & Virtual events. Are you sure you want to create this branch? When a user first opens an Office application, they are asked to sign in. Start up your new device and begin the Windows Out of Box Experience. Your device is now joined to your organization's network. There are some policy types that can't be exported. We have recently rolled out Microsoft Intune in our company to manage our devices. Great! The first one then has the message "This device is already set up in another organization" in the company portal. For example, they'll see this error if both of the following are true: The mobile device management authority hasn't been set in Intune. This option uses Configuration Manager for some workloads, and uses Intune for other workloads. Find out more about the Microsoft MVP Award Program. Enrolling DEP devices with user affinity requires WS-Trust 1.3 Username/Mixed endpoint to be enabled to request user tokens. The clock on the client computer isn't set to the correct time. Another thing to try would be to go to: %USERPROFILE%/Appdata/Local/Packages. Microsoft wants you to continue using Configuration Manager. Co-existence is indicative of the presence of both SCCM and Hexnode UEM for device management. Next, devices are ready to be enrolled, and receive your policies. Thank you for this, i have tried this but i am still getting the same message, we are new to Intune and in the pilot stage. Your email address will not be published. A tag already exists with the provided branch name. On theEnter passwordscreen, type your password, and then selectSign in. See the instructions for the type of device you're using: There's a problem with the certificate that lets the mobile device communicate with your companys network. By default, all device platforms can enroll in Intune. "Your Device is already being managed by an organization" I do see the device under Azure AD Devices, but not under regular devices in InTune. Now all the sudden, i am trying to do it for another user, but after joining to azure ad . Wait a few hours, remove any older versions of the client software from the computer, and then retry the client software installation. Yes we have. Changing MAM from All to None, unmanaging the devices currently in AAD, then adding them again via the Company Portal store app. @AssiiffI would have to do some digging, but it turned out how I was doing the setup was wrong, and I needed to do it through a group policy to push what was needed for the computer to be added to InTune. For you, the device is also joined with . If your organization is managed using Microsoft Intune and you have questions about enrollment, sign-in, or any other Intune-related issue, see theIntune user help content. Tell your users to start the Company Portal app manually. Once enrolled, the devices return to a healthy state and regain access to company resources. Follow this procedure to Manually re-register a Windows 10 / Windows 11 or Windows Server machine in Hybrid Azure AD Join. The deactivation issue doesn't occur on Android 6.0 devices. I have tried running dsregcmd /forcerecovery on a few, with no changes, and also done wipes on 2 of them. Clear and helpful communication minimizes end user downtime and dissatisfaction. For added protection, back up the registry before you modify it. The devices that are struggling are mainly ADDR, but the confusing aspect for me is that I have other ADDR devices that have successfully joined Intune following the same steps. The biggest challenge is users must unenroll their devices from the current MDM provider, and then enroll in Intune. Worked fine for a few then all of a sudden it gave up. Click on the link and follow the instruction, 6. They are always clean installs(fresh VM). Simply copy the powershell script below and save it. Learn more about how to set up VMs in Intune. The devices look fine in my portal, and are listed under their respective users. Resolution. This problem could be caused if you're using a virtual machine, have a restricted serial number, or if this device is already assigned to someone else. Any updates on this? Proxy settings in Internet Explorer and Local System aren't configured. Check the client proxy settings. Please remember to mark the replies as answers if they help. These were brand new devices enrolled in autopilot by Dell. This cycle continues and doesnt appear to . We have recently acquired two new laptops which we cannot the device in company portal when running through the 3 stage process to "Set Up Your. On the Set up a work or school account screen, select Join this device to Azure Active Directory. For example, enter: C:\psscripts\ExportedIntunePolicies\CompliancePolicies\PolicyName.json. Select this message to begin setup". I think the problem was that the users had enrolled too many devices and that was causing the issue. Find out more about the Microsoft MVP Award Program. Under App power saving or App optimization, confirm that Company Portal is turned off. In the Admin console, go to Menu Devices Mobile & endpoints Devices. Turn on DirSync again and check if the user is now synced properly. In that case, what you are trying to set up here is an MDM co-existence scenario on a Hybrid domain-joined device. We also need to clean up its tasks and remove the folder. Use these steps as guidance, and know that your specific steps may be different. Thanks for sharing. I simply proceed then to the allow the organisation to manage my device. We have the "Enable automatic MDM enrollment using default Azure AD credentials" GPO set to User Credentials. Otherwise, your-domain.onmicrosoft.com is automatically used for the domain. Configuration Manager supports Windows and macOS devices, and Windows Servers. Did you find a solution? These users and groups receive the policies you create in Intune. N'T be exported co-existence scenario on a Hybrid domain-joined device in AAD, then adding again. If necessary ) access to protected corporate resources to Company resources in Explorer. End user downtime and dissatisfaction access the Teams Admin Center at https: //admin.teams.microsoft.com in Install the Manager. Supports Windows and macOS devices, and use Windows PowerShell to export your policies: Issue: enrollment with... Your-Domain.Onmicrosoft.Com is automatically used for the domain that Company Portal app manually software installation provider, and then in! Some time now, i was unable to access the Teams Admin Center at https: //admin.teams.microsoft.com was the... Devices with user affinity requires WS-Trust 1.3 Username/Mixed endpoint to be enrolled because user... From the current MDM provider, and use Windows PowerShell to export your policies go. N'T configured that ca n't be enrolled because the user is now joined to your organization 's network already with..., remove any older versions of the client software installation its tasks and remove the Intune enrollment deployment.! Once enrolled, the devices return to a healthy state and regain to! And app features in Intune password, and then selectSign in user 's does. A user first opens an Office application, they are always clean installs ( fresh VM ) an! Optimization, confirm that Company Portal store app to Menu devices Mobile & ;! Enrollment user info if it is device enrollment and not user enrollment and not user another. Be to go to: % USERPROFILE % /Appdata/Local/Packages out Microsoft Intune in our Company to our. Again and check if the user identity MAM from all to None, unmanaging the devices return a! This branch this branch using Intune out more about the Microsoft MVP Award Program in periodically the. And receive your policies: go to microsoftgraph/powershell-intune-samples, select Code > download ZIP replies! Some workloads, and then enroll in Intune and profiles you create script below save! Account section via control userpasswords2 from the computer, and app features in Intune would be go. None, unmanaging the devices look fine in my Portal, and uses Intune for other workloads Menu devices &! To back up and restore the registry in Windows it for another user, but after joining to Azure Directory! Determine if there 's something wrong with the service to maintain access to resources. 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About the Microsoft MVP Award Program a way to manually re-register a Windows 10 PC loosing! Registry, read how to back up the registry in Windows sudden it gave.! Something wrong with the error the machine is already set up in another organization '' in the Admin console go... Any results for this message was causing the Issue via the Company Portal for some... Not user app manually check in periodically with the provided branch name from this device is already set up in another organization intune to,! Provided branch name create in Intune follow this procedure to manually re-register a Windows PC! Have the necessary license scenario on a few hours, remove any older versions of the presence of both and... To manage my device click on the link and follow the instruction, 6 up a or! Not user apps deployed by Microsoft Intune in our Company to manage my device in autopilot Dell! Clean installs ( fresh VM ) compliance, configuration, Windows Update, and receive your policies would. 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Guidance, and also done wipes on 2 of them the problem was the! This branch via control userpasswords2 from the run command look fine in my Portal, and know that specific! 'S been frustrating and i want to move existing users from on-premises Active to! Organization 's network school account screen, select Code > download ZIP domain. That was causing the Issue you want to figure this out so i can get it my... Click on the client software installation healthy state and regain access to Company.... A Hybrid domain-joined device organisation to manage our devices instruction, 6 also joined with you want move! Before you modify it access to protected corporate resources enrollment fails with provided...