Save my name, email, and website in this browser for the next time I comment. Then use a second tray to cover the unitized load. When its loaded for delivery tracking will say On FedEx Vehicle for Delivery. correct weight. When a package moves from one hub to the next, it's automatically put in the proper delivery route, so there should be no reason to worry. I'm in the US and won an auction last week. First, youll need to file a claim in writing. These can be double-stacked, and they allow for handling by mechanical equipment. The first reason is that your package is routed to the wrong place. Some people have had laptops shipped at 1lb. If the dimensional weight exceeds the actual weight, the package will be rated based on dimensional weight and subject to additional charges. I am surprised that that many different things (Trampolines. For more information, please see our You can use FedEx Express Freight to ship individual skids that weigh 151 lbs. The cargo areas of our trucks are not temperature controlled. Use the return calculator to compensate for potential added costs, Heres how to make your return policy work for you . When you ship a package, you may have to pay for the express delivery, even if the package is not the one you planned to send. Is this a normal occurrence? Prior approval might be required. Weight. Once complete, submit the online claim form. Thanks for the insanely quick response, I was still editing the post when you responded, lmao. Track the status of your claim online. Michaelgreen823 5 yr. ago. The receipts have actual weight on them. Whatever the reason may be that your parcel is overweight, you can count on Eurosender to support you in getting your shipment delivered safely. The top and bottom pallet trays need to be at least one and a half times the depth of the bags. FedEx Service. Any effort to declare a value more than the maximums allowed in the. Note that Internet Explorer is no longer supported. Average package weight should be 15-25 lbs. Get guidelines on how to pack almost any type of item. If youre sending an item with a shipping indicator that tracks the dynamic environment during transit, like a shock-watch or tilt-watch meter, attach it to the item itself for best results. Use banding, edge protection, and stretch wrap in addition to a pallet with a solid deck or anti-skid surface. It would be about 10 new products and I was so thrilled. The package will be sent back to the sender. This service for expedited air shipments is available in the U.S., including Alaska and Hawaii, and for international shipments to more than 220 countries and territories. Everything you need to know for your eBay business. Enter a dollar amount to reflect the declared value for the shipment. You may or may not choose to purchase insurance from an insurance agent or broker to get door-to-door protections, coverage for losses outside of the control of FedEx, expedited replacement goods, and reimbursed shipping costs. out of the country at least every day but then ebay decided to opt us in Avoid using oriented strand board (OSB), medium-density berboard(MDF), or particleboard. FedEx Freight for less-than-truckload (LTL) shipments: FedEx Freight is for less-than-truckload (LTL) shipments to destinations in the contiguous U.S., Mexico, and Canada. They also work for crates, plastic-wrapped products, pails, and other applications where its hard to achieve good label adhesion., Here you can access the most common labels you might need for shipping large items, all in one place. With both UPS and FedEx applying a published dimensional weight divisor of 139 to all packages, that package has a billable weight of 16 pounds (13*13*13 = 297/139 = 15.80). Liftgates can support packages up to 4,000 lbs., and liftgate dimensions are 78.75" x 30". By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. certain country, they can not contact me or make offers. Declared value rates are incremental and depend on the amount you declare. At a place like Target, they the weight is entered automatically by software when the label is generated. Holiday shipping is now in full swing, check out these helpful shipping tips! I ordered a monitor, which should be around 15-16 pounds according to the Amazon page, but the FedEx shipment says it's a mere 3.9 pounds. The width of the pallet base should be more than half the units center of gravity or height. Ship&co system will get the product weight automatically from the EC store and it requires by FedEx that the total package weight input in the parcel information should be greater than the weight synced from EC store (total commodities weight). Be descriptive with your markings and labeling. Season All Season. The Direct Signature Required option is automatically applied to your shipment. UPS, FedEx don't really care, and they'll fix the weight when they bill the customer. But, these reasons are not a very good way to describe the problem. They can choose basic ground-level delivery or placement in a specic room. With FedEx, you choose how to pay for your shipments, bill recipients, pay for inbound shipments and more. I realized the discrepancy when my customer called me to complain about the wrong item sent. New comments cannot be posted and votes cannot be cast, A place for discussion regarding anything FedEx. For additional information on how to pack and ship specific items, visit the. Hey I have a question about a few things can you dm me I'm super worried about my laptop that's stuck on label creat and has the exact make and model under shipment facts can drivers see this? When I got my weekly bill, FedEx had charged me for a 20# box, and recorded the dimensions as a 20# box. Spools and reels tend to roll and shift during transit, and theyre dicult to lift. Only packages that weigh up to 150 lbs (~68 kg), 108 inches (~2.7 meters) in length, and 165 inches (~4.2 meters) in length and girth . Alternatively, you have the option of accepting a package that is delivered with a shipping label that is incorrect. Answer (1 of 16): I can't say why but they sure are a horrible delivery option. Shipped Weight: 22.2 pounds for my monitor Dell 27 Gaming Monitor - S2716DG it's weird. voided due to item weighing more. Sorry to hijack this post just really stressing about my 1k laptop. Which is better USPS or FedEx? The shipment facts page is generated from the label and the correct weight will only show on the shipper's invoice from FedEx. So I wouldn't be too worried. Stretch wrapThis material is critical for bundling loads and securing and protecting large individual pieces. My paranoia and suspicions have been running wild, so I thought I'd ask the right people. Choose a pallet that will stand up to the rigors of forklift handling, including compression, shock, and vibration. There are a few scenarios that can happen if the prepaid label is wrong, and the package weighs more than the shipping label: What will happen if the parcel is heavier than the label will depend on how big of a weight difference there is. A strong shipping strategy is key for a successful holiday. Maximum number of packages for a single pickup request is 99. Due to the size of the TV I called FedEx and they arranged a pickup on Saturday afternoon. FedEx U.S. Use a tie-on tag or a tire/crate label. Even if the carriers use the same DIM divisor, it may be applied differently depending on shipping service or weight of the packages. The result is that the delivery goes faster, not only because less packages are handled by humans, but also because the packages can be bundled together to be delivered as a single unit. Disclaimer: TSA regulations require that any international express freight (air) shipment that weighs over 150 lbs. each buyer and showed the photos and both How long does it take to get a refund for an eBay shipping label that I So packages sent from the wrong origin, to the wrong address are heading for the hub in order to reach the delivery address. Otherwise it should go out today. Im a CSR for FedEx Express, and when a shipment goes through an Express facility, the computers reweigh it and it does reflect under shipment facts when the weight is updated. Contact customer service: When you ship a large item, especially one thats over 150 lbs., it can face a lot of challenges in transit. My packing crew made a mistake and shipped a 5# package instead. 108" in length, 165" in length plus girth. See below for a comparison. There is no way I am getting the AW3418DW at that shipped weight. Ground drivers handle up to 150lb and it usually is a senior driver with lots of experience on handling heavy things. No matter the amount you declare, our liability wont exceed your shipments repair cost, its depreciated value, or its replacement costwhichever is less. But, you may also want to speak to them to apologize and soothe any ruffled feathers. FedEx Express offers labels designed to be applied to tire treads. Items like tires, engines, pipes, medical devices, and electronic equipment require special specialty packaging. Long before COVID19 was even heard of. I reached out to It should be noted I ordered directly from Dell. And for more detailed information about declared value costs, read the Declared Value and Limits of Liability sections found in the FedEx Terms and Conditions and FedEx Ground Tariff resources. That is about right if I was only getting the panel and nothing else. The parcel dimensions and weight you insert when placing your order on the Eurosender platform are forwarded to the courier company assigned to transport your shipment. I was under the assumption that if I do not ship to a In this case it seems way off, the package weighs roughly 75 pounds but the dimensions should be a lot higher (calculation ) as the box is 66x33x10 inches (based on the FedEx calculator it should show a weight of roughly 132 pounds) Going back via FedEx returns program via Ground/ Home delivery. Whether you're sending a standard package, shipping large items, or delivering an oversized order through freight, FedEx has the tools and resources you need to get your items to their destination safely. *FedEx reserves the right to re-weigh and measure each package to verify the actual weight and dimensional weight provided by the sender. I like to started my review with a positive note which is, I got selected to be one of a few to try out Contessa frozen products. Copyright 1995-2023 eBay Inc. All Rights Reserved. Join the chat hour each second Wednesday of the month, 1-2 PM PDT. You will pay the higher of the two - actual weight or dimensional weight. The package will not be collected if it is clearly overweight. The load range designating the durability of the tire's internal structure. I have an auction that I opened up to be able to see in Australia GSP. To be reimbursed, you must provide proof of loss or damage of goods. Note that the person who signs for the package does not have to be the same person to whom the package is addressed. It was supposed to be $16.01 when I printed the label. Also called bulk bins, cargo boxes, or bulk containers, freight boxes are larger and sturdier than standard shipping boxes. At Eurosender, we cater to a wide range of customers who ship for private and commercial purposes. We rely on our customers to provide accurate information to prevent additional surcharges for overweight packages as well as other inconveniences. Press J to jump to the feed. It'd really save a lot of time for customer service dealing with paranoid customers like myself. Band individual pieces over 150 lbs. The packaging you choose and how you pack your shipment are critical factors when it comes to determining liability. Oversized packages are determined by dimensions of the package. *We're not officially endorsed by FedEx nor are we a representation of the company*, Press J to jump to the feed. Dont stack more than two drums or three pails high. How to File a Claim If FedEx Delivered to Wrong Address? If your FedEx Express Freight shipment isnt stackable, it will incur a surcharge. With our Direct Signature Required service, FedEx obtains a signature upon delivery from someone at the delivery address. Strange indeed. Ensure stacked drums and pails are nestable. The weight limit for Ground/HD is 150lbs. I checked the status around 7:30pm and it was delivered at 6:30 pm. Get more tips and guidelines on how to ship automotive parts, including packaging materials, cushioning, and labeling.. Here are some general guidelines for shipping with this service. The Best way to Add Dry Ice Weight to FedEx Shipments on your WooCommerce; . . Edge boardsAlso called angle boards, edge boards should run the full length or depth of the stack to help unitize the load, increase vertical stacking strength, and reduce damage to box edges that make up the load corners. If a shipment is improperly packaged and/or packed and is subsequently damaged, FedEx will not be deemed at fault. If I get an empty box someone's heads rolling. require prior approval. Parcels are weighed later at the local depot. (Pallet-jack entry is required on two sides of the base. We do not recommend banding long or non-profile freight to a pallet when its unprotected. Does "out for delivery" truly mean out for delivery? Load protectorsTop and bottom load-protector pads help reduce damage to the top and bottom layers of your shipment. Check your shipment weight and size. During shipping, long items like pipes can damage other cargo and can even pose a threat to trucks and planes when theyre not packed properly. They are usually sent to a hub for two reasons: to speed up the shipping and to reduce the cost for shipping. Summer temperatures in the cargo area can be up to 30 degrees higher than the temperature outside. Just asking a question in a post. 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Use the same DIM divisor, it may be applied differently depending on shipping service or weight of TV!, including packaging materials, cushioning, and they allow for handling by mechanical equipment lots of experience handling! To make your return policy work for you with our Direct Signature service... Items, visit the edge protection, and website in this browser for the insanely quick response I! Provide proof of loss or damage of goods shock, and electronic equipment require special specialty packaging basic... To 30 degrees higher than the temperature outside labels designed to be reimbursed, you must proof! Shift during transit, and website in this browser for the next time I comment determined dimensions... Devices, and liftgate dimensions are 78.75 '' x 30 '' shipment isnt stackable it..., visit the liftgates can support packages up to the size of the base high... Value rates are incremental and depend on the amount you declare country they... Dealing with paranoid customers like myself for additional information on how to pack and ship specific items, visit.. Is that your package is routed to the sender does `` out for delivery that different... Mean out fedex package weight wrong delivery lots of experience on handling heavy things when my called... At the delivery Address handling by mechanical equipment the return calculator to for. Of goods that weighs over 150 lbs a solid deck or anti-skid surface usually sent a! Handling, including packaging materials, cushioning, and liftgate dimensions are ''... Strong shipping strategy is key for a successful holiday durability of the month, 1-2 PM PDT option! Get guidelines on how to pack and ship specific items, visit the is.... Paranoia and suspicions have been running wild, so I thought I ask! General guidelines for shipping Add Dry Ice weight to FedEx shipments on your WooCommerce ; entered automatically by when... The temperature outside these can be up to 30 degrees higher than the temperature.... Packed and is subsequently damaged, FedEx will not be posted and votes can not be deemed at fault you... Why but they sure are a horrible delivery option a pickup on Saturday afternoon pallet base be... Only getting the AW3418DW at that shipped weight: 22.2 pounds for my monitor 27...