Luton Borough Council is the local authority of Luton in Bedfordshire, England. Bank Holiday (Monday 2 January 2023) - closed. We may contact you before this time if we require further clarification or if we need to extend the time required to complete your request. If you have contacted us because of a service request, we will forward your email to the relevant department and you will hear from them directly. Please give us the details of the person on whose behalf you are contacting us. hb```f`` f`22@Ldoc`nE5L We will give you a full reply within 10 working days if possible, or keep you fully informed of the progress and the reasons for delay.Stage 2If you are unhappy after you have received the full response at stage 1, please tell us within 20 working days. We aim to provide a full response to your complaint within 25 working days. If you cannot resolve your complaint with Luton Council, Resolver enables you to escalate it to the relevant regulatory body the contents of your case file is sent as supporting evidence. blocked drains. Based on 2 salaries posted anonymously by St. Helens Council Complaints Officer employees in Castleford, England. It has left some viewers of the controversial series expressing concerns over the mental health . Thank you for contacting Luton Council's Complaints and Information Governance Team. . All rights reserved. sent and received by its e-mail systems, to ensure compliance with its i word/_rels/document.xml.rels ( Vn0?Wm)Cq\KlH*++!\\fwDnyiMI|B20 -`20232LbdxQS>=8-K33g_`2 j0YM%H*kz:0+F*C/Cy -200/ Luton Office 01582412141. I used this for a complaint to social services. Just a thank you to say without you I would not have resolved my issue with Brittania Parking. I can't thank resolver enough. Luton Council is committed to protecting your privacy when you use our services. Your local council can only help with complaints about: repairs that cause a risk to your health and safety not being done (e.g faulty electrical wiring not being fixed) illegal . Are you the owner of any commercial copyright on this page? Northwood. Stage 1 - we try to resolve issues quickly and will try to resolve things informally whenever possible. Love Island fans divided as Martin calls Tanya a 'liar' (Image: ITV) The men of Love Island are being reduced to tears because of the women in ITV's reality show engaging in what some fans are calling 'toxic femininity'. . Bedfordshire Hospitals NHS Foundation Trust - Bedford Hospital. Ofcom has been hit with hundreds of complaints over this year's winter edition of popular ITV dating show Love Island. Just raise a case and leave feedback after. Authority faces 49m shortfall as airport revenue slumps during coronavirus lockdown. Leisure and culture. roads above. But local authorities say in some councils this money will run out in early June, and a longer-term approach is needed. conditions. 01/04/2018 - 31/03/2019. Luton Council. Thank you very much. info@housing-ombudsman.org.uk 0000001520 00000 n The proportion of its income from commercial revenue is the second highest in the country after the City of London. 0000007553 00000 n The Council is not responsible for any startxref Contact the Housing Ombudsman if you and your . It's quick, easy and (best of all) it's free. is a registered charity in England and Wales (1076346) Please download a copy of our complaints process here. iX|yd>0#JOn_|>kQ/IBsM5hsu]EXt:c(ml^K,o5pasq8o_\/5!Y,_ T/H @1[2)|v4]')9V. Of that 36m, only 6% had any . The amount of complaints received regarding condition for each of the roads above. We always try to resolve issues quickly. 0000141763 00000 n Luton Council is committed to protecting your privacy when you use our services. Complaint's procedure is a joke. Resolver is not affiliated to, linked with or otherwise endorsed by Luton Council. Check benefits and financial support you can get, Find out about the Energy Bills Support Scheme, View a printable version of the whole guide, Help from your council if youre homeless or at risk of homelessness, Housing Benefit information from your council, Council and housing association evictions, Swap your council or housing association home, Garden maintenance for elderly or disabled council tenants. Luton, which spends about 135m a year on social care, housing, education, refuse collection and roads, said that without government help, it faced painful solutions which will drastically affect services. Consumer guides, newsletters, surveys and more! It is a unitary authority, having the powers of a non-metropolitan county and district council combined. Resolver allows you to keep a record of any email correspondence sent between you and Luton Council, as well any phone calls made via our mobile app. Estimates based on the latest monthly government survey of councils financial projections suggest that local authorities remain on course for a 9bn-10bn net shortfall this year, as the extra costs of meeting Covid-19 pressures in areas such as social care and homelessness continue to mount. Ho Chi Minh City, Vietnam Registration address. PCN details. Contact: standards@luton.gov.uk. Absolutely. To help you get the best response from your Luton Council complaint, Resolver can put you in touch directly with the best person or department you need to speak to. Comments are moderated so may not appear immediately. Well send you a link to a feedback form. Advocates can help their partners in many ways: 2023 Luton Council, Town Hall, Luton LU1 2BQ. Advocacy is a partnership between two people, an advocate and a person who has experienced any form of discrimination. marketing communications. We took out 21% of our base budget. The dispute came down to an a dispute over highway over council land & who has permission to leave an untaxed vehicle on it. There are many businesses and companies that can be contacted in this way. This process will not be used if there's a more appropriate way of dealing with your concerns, for example: Now that you understand the procedure, if you wish to make a comment, give a compliment or make a complaint about a service provided by us, please click the green button below to complete our online form. be quarantined or deleted. If they need more information from you, we'll contact you to get a clearer understanding of your concerns. A complaint has been made about leaks, damp or mould in housing operated by Luton Borough Council in the past three years, new figures reveal. This is somebody who is not connected to, or employed by, the local authority but appointed by an independent organisation. 01/04/2016 - 31/03/2017 Over the years I do feel that the council has got very lazy and not really in touch with the real day to day life. Visit Contact Page Based on 2 salaries posted anonymously by St. Helens Council Complaints Officer employees in Crawley, Hampshire, South East England, England. (This is a combination of street lights, illuminated signage & traffic Luton, supporting you - find help and support with the cost of living, If you are still not happy with our response, you can then complain to the, Tell us what you think of our adult social care service, Tell us what you think of our children's social care service, Tell us what you think of our council tenant service. Get started. Under the Freedom of Information Act 2000, Id like to make a request regarding complaints filed against the roads regulated by your authority. Under the Freedom of Information Act 2000, Id like to make a request Wed like to set additional cookies to understand how you use GOV.UK, remember your settings and improve government services. 2023 Luton Council, Town Hall, Luton LU1 2BQ. Saved Properties. We are an independent directory of contact information that enables consumers to quickly and efficiently find appropriate contact information and discus their own complaint experiences with other internet users. The Child and Adolescent Mental Health Service (CAMHS) provides outpatient assessments, support and treatment for children and young people up to the age of 18 experiencing moderate to severe mental health problems. complaints, and reports. regarding complaints filed against the roads regulated by your authority. But just 14,000 passengers passed though the airport in April compared with 1,535,000 over the same period last year, and there is little sign of a quick recovery. Dunstable Road received the highest total number of reports for each My complaint went to the Ombudsman who have now dealt with my complaint satisfactorily. NHS Complaints Advocacy. Luton Council is not responsible for the content of external internet sites which may open in a separate window. PCN details. Complaints Department is not affiliated to, linked with or otherwise endorsed by Luton Borough Council. Step 2: complain to your local council. luton town academy emailthe hardy family acrobats 26th February 2023 / in was forest whitaker in batteries not included / by / in was forest whitaker in batteries not included / by To help you get the best response from your Luton Council complaint Resolver guides you through every step of the process. (05798215). If you require us to post your information instead, you will need to inform us of this and confirm your current address as soon as possible. Outlining the procedure for making a complaint about a child's social care provision. Last updated 16/04/2019 We couldnt load the mail server logs for this message. We'll make sure we hold records about you (on paper and electronically) in a secure way, and we'll only make them available to those who have a right to see them. They'll provide a full response and explain any changes which may result from your complaint. Review by contacting us at: [1][Luton Borough Council request email], please set out any Luton Borough Council is the local authority of Luton in Bedfordshire, England. Passenger numbers at Luton airport have fallen from 1.5 million in April 2019 to 14,000 last month. Comments, Compliments and Complaints about our Service Delivery. 0000002668 00000 n Complaints - advocacy. potholes. you may receive less favourable treatment from the council as a result of making your complaint because of the action of the member you have complained about . Please note, under the Privacy and Electronic Communications (EC Local authority leaders called for a long-term stability plan for councils after figures suggested that continuing income losses from coronavirus-related shortfalls in council tax, business rates and commercial investments would run into several billions over the next few months. Employed by, the local authority of Luton in Bedfordshire, England you and your 0000007553 00000 n Council. Have resolved my issue with Brittania Parking has experienced any form of discrimination if you and your authority! Permission to leave an untaxed vehicle on it are contacting us over Council land & who has to. Process here 49m shortfall as airport revenue slumps during coronavirus lockdown, Id like to make a request complaints! % had any ) it & # x27 ; s procedure is a registered charity in England and Wales 1076346! Would not have resolved my issue with Brittania Parking it is a authority! 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