Awful!!! flaking oieces of glass type shards into our food . They were expensive and Samsung should be ashamed of themselves. If I don't get satisfaction from the place I bought it from, I will use my free legal advice that comes with my home insurance to look into this. Have you purchased a Samsung kitchen appliance with the black stainless steel finish? I have four Samsung appliances; gas rang, refrigerator, microwave and dishwasher. This is awful. in. Also the electric stove top handles are so touchy that if anything or anyone leans up against it slightly the burner comes on and has nearly started two fires. We also have microwave, refrigerator and dishwasher. I purchased a stove and fridge and is peeling ( black stainless steel) I would like to be added to the class action suit. We wish to be involved in this suit. Didnt really seem to understand what was going on to be honest. Samsungs continued refusal to be accountable in the face of irrefutable evidence is criminal.in itself, but to blame the victims makes it immoral as well. Please add me to the list. This is also happening to my Samsung stove top, its awful looking! After I had issues with my refrigerator, (and Samsung lied & told me they had not had any complaints of my issue) I learned that there were so many people going through the same situation, it is not OK!! I have 3 stainless black appliances from Samsung. Available: 6-Quart (Red) $28.34. The customer service representative asked if anyone in my household has become ill and I explained that at this time no, but that this will most likely cause chronic health effects not acute. I purchased my entire kitchen in samsung black stainless in Sept 2022. I also purchased a Samsung black stainless gas range (refrigerator, dishwasher, and above stove microwave) and have the same peeling problem in the front of the stove. I contacted Consumer Protection Ontario and their reply: Thank you for contacting Consumer Protection Ontario at the Ministry of Government and Consumer Services.We confirm receipt of your inquiry and have reviewed the incoming communication.We will not take action at this time for the following reason(s): Looks like we need to start a class action lawsuit against these companies. in, 12-15-2021 We have had our appliances for just under 2 years and the peeling paint drives me insane. 08:06 PM Did you have any results with Samsung? When I crack those, the whites will be like a very delicate white custard, and the yolk will be just solidified, but still the same color of runny yolk. But I can't tell whether they actually changed it, or whether it's just a difference in the lighting when the photo was taken. It looks like rust and the finish is coming off. Will never buy Samsung appliances again. I don't think this is normal. How is this done? I have not been thrilled. My oven has NEVER been correct with temperature control. The bigger problem now is, I have to roast or bake something that contains a lot of moisture for several hours, the oven sometimes turns off. Let us know in the comments section! Add me to this list! Please let me know how I can participate in this! It started peeling around the handle on the oven pretty soon and I was also told it was not covered as it is cosmetic damage. The stove started at about 6 months. . It's an oven/microwave combo: the microwave failed after two years. In addition to the safety concerns many have raised in this thread about chipped porcelain, porcelain is key to the cleanability of an oven, and serves the very important function of protecting the oven cavity from rust. It looks awful. I cant say how itll work for you. The microwave and range both have the plastic paint peeling off. The stove has started to peel around handle and was given the cold shoulder when I brought it to Samsungs attention. Should this be cover under warranty. I am very disappointed in this company. 09:39 PM I hope there is another class action suit for the stainless steel Samsung appliances. I can't and won't get used to this. Our black stainless steel refrigerator we bought about 4 years ago does this. I had to contact them several times. I have double door refrigerator nothing but problems with the ice maker. One of the knobs on the range broke after one year and the dishwasher stopped working! We purchased the refrigerator in 2016 as well with an add warranty. I also have Samsung washer and dryer. I purchased a Samsung black stainless dishwasher, gas range and above the range microwave and all started peeling within 6 months Super angry about this. This is truly unbelievable. I have had the stove door replaced, the knobs and the ice maker. Ceramic Enamel Cavity with 10 year Warranty. Our black stainless range is peeling as well. I captured a few chips with scotch tape after using the oven and they are clearly blue and very tiny but you can feel the sharpness. First time within warranty and second time outside of warranty. It wont do anything. 12-30-2020 Oven Capacity. Contact the attorneys that are handling this case directly. your claim status, claim form or questions about when payments are Please suggest something I haven't thought of yet, Ovens, combi-steam, microwave: Time to commit, Bosch oven door glass shattered during self clean. These appliances are not even 3 years old. This is 2021. This is a health and safety issue. They are only 3 years old and look like crap. In the last few months, more and more areas of the finish are literally vanishing. I have Samsung black stainless steel refrigerator, oven, and microwave that I bought at Lowes about 4 years ago. Microwave - Cavity Repair Needed Due to Arcing, Chipping, Peeling or Scorching. The same exact thing happened to me. My Gaggenau oven has done it now for years. They refused to help me in anyway. We just bought a new Samsung range and after the first self cleaning the enamel start to crack and peel off. Mine just started peeling as well. SoOnly blue oven interiors are at risk, or all? I hate Samsung! You have to really argue to get anything from its ridiculous. Ive had my stove about a year. We almost 4000 for refrigerator, dishwasher, hood range microwave and stove. The interior floor pan started corroding. Dont want mismatched appliances so putting up with the ugly peeling which now happened to stove, fridge, microwave. Today's 41,000+ jobs in Lesmo, Lombardy, Italy. I also saw a complaint about the porcelain on the back side of the convection fan cover chipping, presumably from the heat of the convection element. 12:51 PM I assumed this happened at the factory and was a chip from something being dropped. I would like the contact information for the class action lawsuit against Samsung for the SS black finish peeling off. They use much less electricity, don't get nearly as warm. My refrigerators ice maker also recently stopped working and from what the repair man said they were repairing at least 3 a day. Theyre just under 3 years old. We purchased a range/oven combo and peeling within a year. 01:14 AM I have a samsung stove, microwave and refrigerator that are all peeling. I am on my second Samsung oven for this same thing. What do I do about this and whats happening with the suit? How do I join this suit? Services multiple times with no solution. Since most of the time there are only two of you, could you manage a smaller fridge? 4:21-cv-01321, in the U.S. District Court for the Southern District of Texas. Then sand the chipped area with 400-grit sandpaper, wiping it down with a damp rag. I was hoping Bosch was a safe bet but from reading here I gather their ovens can have the same issue. Most importantly, they are only 24" wide. I paid $3200 for an over that looks like it is old! I have had the come out and the service guy did not fix the solution. Please include me in .lawsuit. Now the finish is peeling off. I have had ovens before but this is the first oven I've had with the heating element under the bottom of the stove cover. How can they get away with this? I actually have a refrigerator, dishwasher, microwave, and an oven in black stainless from Samsung. So if we should just stop using the self cleaning feature to stop this peeling, how should we clean the oven? I had to use my own insurance. I wipe it out occasionally to check for blue flakes and they seemed to have stopped. These are not cheap ESSENTIAL appliances/components to every day living when it comes to the dollars spent by consumer. Maybe it would be worthwhile to report these companies to the FTC. The nationwide class action lawsuit was filed in a Texas district court on April 21 by lead Plaintiff Adam Lee, who alleges Samsung Electronics America, Inc. has harmed its customers by selling defective products and ignoring customers complaints. So, that they will help you with the best available option in this case for you. This is particularly scary because it could chip without you even knowing and blow onto your food. I purchased three Samsung black stainless steel appliances about 3 years ago and 1 1/2 years following my purchase, the three started peeling. in. A cast-iron skillet might be a better choice if you are looking for a stove-to-oven roasting pan. Cast iron for even heat distribution and retention; enamel doesn't have non-stick function; hand wash only. It was put on our credit card with them. I don't know how tall you are, but if you are little like me, you will also have to think of somewhere to store the steps in your kitchen to get at the top shelves! Iam done with this company and want a full refund. I purchased 4 Samsung black stainless appliances 2 1/2 years ago; the oven door has extensive peeling & now the refrigerator door has started to peel. in. I thought you werent supposed to use oven cleaner and manually clean a self cleaning oven. Self-cleaning oven walls are coated with a factory finish of a baked on porcelain enamel. Alternatively, you may be able to reach out to our parts team to see if there is touch-up paint or parts available to replace the current ones. Has anybody else seen this issue. However, physical damages are not covered under warranty. We have a Samsung LG French door fridge only 2 years old and the finish is now coming off!! I don't think a court would consider a 5 year old oven that's chipped to bare metal acceptable! Normally there is a small nick in the paintwork which then spreads. You would have to remove the entire finish and repaint the appliances in a special factory paint finish and Im not sure that would fix this defect. document.getElementById( "ak_js_5" ).setAttribute( "value", ( new Date() ).getTime() ); @2023 Top Class Actions. Two and a half years ago I Purchased it all.SAMSUNG I even had purchased a 5 yr extended warranty and it did no good either. I usually crack that into bowl, and there will be some loose white that cooked onto the inside of the shell that I scrape out with a small spoon (don't like to waste!) We have a dishwasher, stove, microwave and fridge all black stainless. Our dishwasher keypad does not respond when pressing at the intial start. Good luck!! in, I as well have the same problem and it makes my kitchen look terrible, 12-12-2022 Scrubbing it with a sponge scourer will only make it worse not that I haven't tried so what are my options? ), I noticed a blue chip in the middle of the oven -- about the size of a dime. I have 5 year warranty and after a year the ice maker went out and they said its not covered by warranty. Please get back to us on live chat support with the model number of your Samsung Oven and a picture ofenamel crack and peel off. Their phone number is 512-415-8215. I have someone from PC Richards coming today to look at it. They sent an authorized service provider to look and they approved the replacement. I have not been satisfied with the purchase since. Im afraid to use the oven because sharp pieces of enamel may get into food. I bought 4 at one time and they are all peeling. We have the same problem!! Im so stressed and so irrated! Next best bet is taking them to small claims, but they might move the case to a full court in which case you'd want to hire a lawyer. Yes, my refrigerator and stove are having issues with the black stainless finish and it happened at only 6 months old. We've owned it less than 1 year, hopefully it holds up over time. Im trying to find a way to repair the coating but since its a plastic film there really isnt a good way to do that. See also: Oven Door Liner Replacement Touch up Blue Porcelain Oven Liners, Aluminum Foil, and Other Material on the Oven Floor Contact the Wolf Customer Care Team at (800) 222-7820, Monday-Friday, 8:00 a.m. - 5:00 p.m. CST. DID THIS ANSWER YOUR QUESTION? If she does, I'm sure she'll appreciate your input. I explained to the customer service representative that this is a defective product and should not be charged to the customers. If the enameled surface is chipped or damaged, I would dispose of the pan. Adam Lee v. Samsung Electronics America Inc. , Case No. I have had issues with EVERY product I have purchased. It is a well known problem and Samsung states it is a cosmetic issue. Just touching it, it peels. Please add me to the lawsuit. We purchased refrigerator, range and dishwasher from Best Buy on on 2/28/2021. Please add me to the class action lawsuit, thank you very much. The rust forms gradually, weakening the metal and breaking it down. I think that Samsung is having major problems with appliances. I thought I was getting quality appliances but I was wrong and sdpent alot of money on tese. STEP 3: Cut cleaning time by presoaking oven components. finishflaking off the oven door where the handle connects. It looks a lot like this: http://www.yelp.com/biz_photos/izakaya-kou-san-francisco?select=WbzEL9huH-nRXxwYOxEeww But you can adapt this to lots of things. a few days ago I sent a certified RRR letter with details to CEO Culp. Installed almost two years, ago Jan. 2019. The class action alleges the ovens have a serious safety defect that causes them to misread temperatures, resulting in ovens that are not hot or far too hot. 05:57 PM It needs to be on a recall list. Vould I joined the lawsuit also? There are horrible marks all over them. 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