Virgin Media can't do fast symmetrical services because of the out dated technology their broadband is running on - they have always struggled on upload speeds but now, they are a long way behind even Openreach FTTP but go independent if you need lightning fast upload speeds, if you can. Tell me about a time you demonstrated leadership? If you are an employer and interested in working with VERCIDA to promote your That way you'll always have the latest updates sent to you. Frontline Workers. Not only will it demonstrate that you've given the role real thought, but it will also give you an opportunity to play up to the employer's ego. This button displays the currently selected search type. Thank you so much..i have an interview laterit helped a lot to boost my confidence. What are your strengths and weaknesses? The presentation should last 10 minutes and you can expect 510 minutes of questions from your assessor afterwards. All rights reserved. Full Suggested Answer & Detailed Response. We are using cookies to give you the best experience on our website. by Richard McMunn of: https://passmyinterview.com/bt-openreach-engineer-interview/#bt #openreachengineer #BTinterviewquestionsandanswersWHAT IS COVERED IN THIS BT OPENREACH ENGINEER INTERVIEW TUTORIAL?- A list of Openreach Engineer interview questions I strongly recommend you prepare for. Thereafter, its just 27+vat per month. Openreach was created as a result of Ofcoms Telecoms Strategic Review (TSR) a fundamental review of the rules that govern the UKs telecommunications industry. What is the difference between a router, a switch and a hub? Tell me about a piece of technology you used to complete a project. Remember, this exercise is all about working together and influencing not winning! Put simply, Openreach is the part of the BT Group that runs the UKs entire broadband infrastructure. You can cancel anytime by contacting us via our contact page or email. Q17. One of our Lead Field Engineers was even honoured at the Everywoman in Technology Awards last year, in recognition of her excellent work. (v.getElementsByTagName('head')[0] || v.documentElement.appendChild(v.createElement('head'))).appendChild(scp); This is so helpful. Interview Question Slide Deck This powerful bonus guide provides Richards insight on why the interviewer is asking YOU this question, the What trends in technology have you noticed? Interview question for Trainee Engineer. ), UPDATE: I got the job offer. Still not convinced? So there is no risk. No minimum term. So there is no risk. Where do you see yourself in five years' time? Without providing proper access to other companies, wed all be stuck with BT essentially turning the broadband industry into a monopoly. Whilst volunteering remains firmly a voluntary option, theres lots of schemes and initiatives to sign up to or pledge support. How can you tell if an employer values and is committed to promoting equity, diversity and inclusion? Over the years I have worked hard to gain valuable transferable skills that I feel are a match for the role of an Openreach Engineer. What would you do if a change you didnt agree with was implemented at work?Q17. To help you prepare fully for your Openreach Engineer job interview, we have put together some important tips that will help you to pass at the first attempt! Tell me a time you had to work with a difficult co-worker. Sample questions for each of those categories could include the following: BT is really keen on employing people who are passionate about the company, understand what its about and have done their research. 2 IMPORTANT TIPS for answering it with confidence, and 3 BRILLIANT ANSWERS you can use! This may include running new cables, or disconnecting old extension wiring and powerline adapters. Tell me about a time when you had to overcome a difficult challenge?Q. The important thing is to demonstrate that you can work effectively with the other members of the group and come to a sensible decision. What is your favourite bit of BT technology? Expert responses that you can use during your interview. So many notes already, would have went into this interview the wrong way. The complaint steps literally saved me for my interview earlier, thank you!!:). Ask them to really challenge you with some tough interview questions and work out your answers in advance. How do you adapt to change?Q15. If you employ me in this Openreach Engineer position I will always act as a positive role model for the company and I will carry out my duties diligently and professionally., I want to be an Openreach Engineer because I want a job where I have the responsibility for carrying out my tasks safely and to a high standard. While engineers are repairing and maintaining the local access network then, many of them are also working on installing new lines to help reach the 2017 target. https://passmyinterview.com/bt-interview/There. Tell me a time when you had to work under pressure? Openreach is a huge division of BT, or British Telecommunications PLC, now known as BT Group. Yes! We are using cookies to give you the best experience on our website. Heres the FULL LIST of BT INTERVIEW QUESTIONS AND ANSWERS: I am a very positive person who enjoys working as part of a team to help my employer grow, thrive, and stay at the top of their industry. Ensure any opinions you express publicly are not too confrontational. Tell me about a time you worked in a team or on a project. How did you convince others? Q12. The BT application form typically also includes a number of capability questions, which are designed to explore your mindset, skills and experience. Often overlooked at the interview stage, many candidates forget to highlight how they match up to the job specification advertised by the company. In this brilliant move, youll be able to see what life is really like for a Field Engineer for yourself. If you saw someone not wearing Personal Protective Equipment (PPE) at work when they should be doing, what would you do? Getting into PA school is tough. To be a competent Openreach Engineer you must be capable of communicating with customers whilst they are at work or in their home; enjoy the feeling of helping people to resolve their problems or issues that could occur with their broadband, phone, or network; and be prepared to demonstrate outstanding customer service and care at all times. Customer experience is championed at every level of Openreach. We're committed to providing great rewards to the people who drive our success. If you disable this cookie, we will not be able to save your preferences. Thats the end of your BT interview. How Did You Handle a Difficult Situation? Why are you interested in network engineering? Q8. I went today and got the job on the spot! Why are you suited to this programme? At BT, we take great pride in putting the needs of the customer first. Richard McMunn is a former Fire Officer turned interview coach who has over 20 years experience within the recruitment industry. Your mindset needs to be focussed on giving the clearest and most thought through account of yourself and why you want the role. Your questions and answers helped me tremendously to land my first Tech job. I just wanted to thank you so very much. Q9. Full Suggested Answer & Detailed Response. I want a job that keeps me active and where I get to work both inside and outside. Here at Openreach, we actively encourage young women to enter into STEM (Science, Technology, Engineering & Mathematics) careers, providing them with an abundance of opportunities for career progression and learning at BT. Give me an example when you provided great customer service.Q19. Tell me what you know about Health and Safety.Q18. And, let's face it, flattery is never a bad thing. This is a great time to demonstrate that you have read and know BTs mission statement, and how that the companys values match those of your own. FREE 30 days access to our BESTSELLING online Interview Training Course! Why was it important? 6. . Why do you think you will be a good Openreach engineer? We need to have a wayleave agreement in place to install or repair Openreach equipment on private land, or inside a property, where it provides service to people who aren't the legal owner of the land or a property, such as an apartment building. GET ALL 26 ANSWERS TO THE BT INTERVIEW QUESTIONS, PLUS FREE 30-DAY ACCESS TO OUR ONLINE INTERVIEW TRAINING COURSEFOR JUST $4.99, Question 1, You are then required to answer these interview questions under timed conditions, recording your answers via your webcam. Why is it happening? BT and Openreach are heading their separate ways but what does this mean for you? The current project is essentially therefore a multi-billion pound fibre network. For example, your day may commence by having to attend a customer's home to solve a problem with a network, before moving on to connect a new customer to the broadband network. continue, please read our privacy policy. Finally, your mission statement is simple, clear, and it demonstrates you always continually improve, and you put your customers at the forefront of everything you do.. Whatever the reasonor no reason at allyou can have a full refund if this resource isnt right for you. Tell me about the latest piece of technology you have used and how you would apply it to BT. It was important as BT had always owned the majority of the fixed line network, giving it a major advantage when it came to offering services to customers. But its also important in terms of consumer choice. What is BT doing better than its competitors? Thats the end of your Openreach Engineer job interview. I struggled tbh. Take the time to ensure that you meet the eligibility criteria here, as your application will not proceed if you do not and you will have wasted your time. This online course has been used by 100s of job seekers to help their successful interview preparation. Research the company One of the reasons recruiters and hiring managers ask this question is to determine how much you've researched the company. Purchase the full package below for just $4.99 to download the answer to this and all of the interview questions featured on this page! Wow, you give by far the best advice. If you disable this cookie, we will not be able to save your preferences. Please proceed to the next step. Like with all formal interviews, you should dress in smart, professional attire. These bonuses include free guides, powerful online training and more! Tell me about a time when you made a change at work that improved things for your team. The answers to the FULL LIST of interview questions featured on this page. Who has created the answers to the interview questions? Whatever the reasonor no reason at allyou can have a full refund if this training isnt right for you. Describe a situation where you went above and beyond to provide high-quality customer service? scp.onload = function() { All of our products and resources are protected by our 30-day no questions asked money back guarantee. For this exercise, you will be given some information to read through (around 810 pages) and asked to prepare a SWOT analysis and/or make some recommendations. 08:01Q6. 06:44Q5. Tell me a time you had to work with a difficult co-worker.Q20. Well, access to BTs network is crucial for other companies to be able to compete with BT itself, as without fair access, these other service providers would be unable to offer their products and services which, of course, is no good for the economy. If there are any tricky area to cover, for example leaving a previous company due to bad management or a period of unemployment, make sure youve got answers ready that dont cast you or a former employer in a bad light. Order the 23 BT Openreach Engineer Interview Questions and Answers today to get free access. Why do you want to be an Openreach Engineer? There have been concerns that Openreach has not been independent enough from BT. VERCIDA works with over one hundred clients who are committed to creating an inclusive work environment. Full Suggested Answer & Detailed Response, Question 12, A TYPICAL WORKING DAY AS A BT OPENREACH ENGINEER. All of our products and resources are protected by our 30-day no questions asked money back guarantee. Rule of thumb: be yourself, manage your time well, and try to find ways of demonstrating that you have the BT values. BT Openreach has been in the headlines recently, after Ofcom recommended that the division should become a distinct company within the BT Group. No minimum term. Take a look at our customer reviews and feedback where our customers share their positive buying experiences and more importantly the time-saving success our resources have given them (hint: they passed their job interview). Strictly Necessary Cookie should be enabled at all times so that we can save your preferences for cookie settings. Explain the steps in this cycle and how you implemented them. Telecoms firms have said BT has been slow in opening up the UK's broadband network to other operators and, last year, MPs said BT had significantly under-invested in UK broadband infrastructure by millions of pounds. You can cancel anytime by contacting us via our contact page or email. diversity and inclusion initiatives and attract the best candidates, please email VisitourAbout BTpage on our website, and research our competitors to see what they're up to. In today's example, we have the case of Marsh Moss Lane, which is a semi-rural community that sits just a bit to the north of Burscough, a small town in West Lancashire (England).The lane reaches around 11 houses and a small business park of 10+ units. If you are an employer and interested in working with VERCIDA to promote your diversity and inclusion initiatives and attract the best candidates, please call 02037405973 or email [emailprotected] for more information. Here at Openreach, we actively encourage young women to enter into STEM (Science, Technology, Engineering & Mathematics) careers, providing them with an abundance of opportunities for career progression and learning at BT. Openreach is a subsidiary of BT that runs the network infrastructure part of the business. The Academy is a digital resource that groups people in similar roles throughout the business, via our internal social media profiles. Text_Color: '', Therefore, it is not surprising that competition for places on the BT Openreach Graduate scheme is fierce. Other important skills and qualities needed to be a BT Openreach Engineer include carrying out all tasks safely and reliably in line with company procedures and health and safety regulations; being a strong multi-tasker; being able to organise and manage your work; be a fast-learner, and be prepared to learn new things so you can do your job properly. But this hardware can no longer sustain modern requirements and is on a steady decline amid a shift to cloud-based systems. For example, your day may commence by having to attend a customers home to solve a problem with a network, before moving on to connect a new customer to the broadband network. Why do you want to work for Openreach? Get started by setting up a Google Alert for BT. Think carefully about the reasons why you want to become an Openreach Engineer and try to learn as much as possible about Openreach as an organisation. Learn more. For example, if BT state they are looking for someone who can deliver exceptional customer service, then make sure that you can demonstrate you can deliver exceptional customer service by citing a time where you went above and beyond for a customer previously. We have conducted lots of research on your behalf and the 23 questions listed on this page are the ones we recommend you prepare for before attending your BT Openreach Engineer job interview! Why do you want to be an Openreach Engineer? At the time, there was talk of Ofcom potentially ordering Openreach to split entirely from BT, but the regulator stopped short of such a drastic move. Full Suggested Answer & Detailed Response, Question 2, BT has various core values and it assesses candidates against these throughout the assessment process. In order to give you the best possible job recommendations, we'd like to get to know you better. Order the 23 BT Openreach has not been independent why do you want to work for bt openreach from BT literally... Strictly Necessary cookie should be doing, what would you do recognition her! You should dress in smart, professional attire someone not wearing Personal Protective Equipment ( PPE ) work... 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Example when you made a change you didnt agree with was implemented at when! We can save your preferences in smart, professional attire just wanted to thank you so much i! By our 30-day no questions asked money back guarantee been independent enough from BT are committed creating. At all times so that we can save your preferences and powerline adapters times so that we can your. This cycle and how you implemented them where you went above and beyond to provide high-quality customer service this can! & Detailed Response, Question 12, a switch and a hub work? Q17 2 important for... Recruitment industry bonuses include free guides, powerful online training and more get to you!