Call Credit Acceptance at 800-634-1506. To help solve this problem, I created a new system where each lead would receive a follow-up call within 24 hours of submission. Example: I would say my biggest weakness is being overly organized. Example: I worked as a mechanic for five years before I started my career in finance. 9.0 miles away from American Credit Acceptance. This question is an opportunity to show your interest in the company and its mission. Example: I have worked as a loan processor at my current company for five years, where I process applications daily. Email. As a matter of policy, BBB does not endorse any product, service or business. * Credit Acceptance's receipt of payments depends on processing time for your bank and our bank. American Credit Acceptance is a growing company that needs managers who can effectively lead their teams. Firstly is when the loan is due to come to an end and they want details as to how this the final payment is presented and account is to be closed with title transferring back to the customer. Why? Please note that there may be some additional fees payable depending upon the type of payment, and note that some payments may require a set number of days processing time. Hence I should owe nothing to them. .blue-bg .journal-content-article { 875 Employees . The Customer Service Specialist will provide effective, empathetic and timely customer service to internal and external customers. Spartanburg, SC. Include: Payment Voucher & Account Number on Check. Some of the review sites that do leave information that having worked for the company are not particularly nice towards it, but then again will never knows the full story behind any individual complainant. Example: I am passionate about technology and always looking for ways to incorporate it into my daily life. Predatory lenders is what I call them. American Credit Acceptance has an overall rating of 3.6 out of 5, based on over 237 reviews left anonymously by employees. My mechanical skills also make me an excellent communicator with customers who need help understanding their cars issues.. One is the fear of individuals or websites being sued for defamation, the other is the issue of fake reviews which websites already fairly helpless to do anything about. Dealer Support 855-295-8810 Underwriting: Option 1 Funding: Option 2 Sales: Option 3. As a manager, I would want my employees to feel comfortable coming to me with any questions or concerns they have about work. There are differences, and potentially a number of different areas of, Ford Explorer Lease Deals It is a good starting point to think of leasing a Ford Explorer as being somewhat like a rental arrangement. Customers should not rely on it, but it is always preferable to contact the company and try and work out some type of solution rather than do nothing and hope it will go away. We strive to be the leading provider of financing solutions in the sub-prime automotive market. When you call needing information, they are very professional at their job. i have credit acceptance my account is set up where its already 30 days past due as of the payment due date . padding: 0 0 15px 0; doxo is the simple, protected way to pay your bills with a single account and accomplish your financial goals. Spartanburg, SC 29302 (Converse Heights area) $40K - $50.7K a year (Estimated) Full-time. Example: At my last job, I was part of a team that worked on developing new marketing strategies for our clients. Please download one of these up-to-date, free and excellent browsers: American Credit Acceptance is a sub-prime auto finance company providing financial solutions from coast-to-coast. When preparing for this interview, read through the job description and highlight any aspects that you are passionate about or have experience with. Our solutions include: You have got to be crazy if you ever ever deal with this company. }, Credit Approval Processing system available 24/7, What you may not know about the Credit Acceptance program, Connect with a Credit Acceptance representative, Answers to commonly asked questions from dealers new to our program, Learn about the Credit Acceptance program, .blue-bg { Follow your bank's instructions for bill payments. We require contact information to ensure our reviewers are real. If they were still unable to pay, I would offer alternative payment plans and discuss other options available to them.. This question is a great way to show your potential employer that you are ready for the next step in your career. Are you sure you want to do this? The advantages to the customer in terms of a credit application tend to revolve around the following areas. American Credit Acceptance is an emerging credit consumer auto finance company providing financial solutions from coast-to-coast. In fact, I find it helpful to bounce ideas off others when Im trying to solve a problem or come up with new solutions.. I talked with our manager about what was going on and they suggested we give her an extra week off to get things sorted out. Example: Ive worked as a customer service representative at my current job for two years, where I interact with customers on a daily basis. They do say repeatedly on the website that if a customer is having difficulty with your payment to contact them, and see if some temporary measures can be arranged. . Any online reviews of any company normally tend to fall into one of two categories, that of being overly praiseworthy the company, or incredibly pissed off with it, and most of the reviews that seem to be around American Credit Acceptance tend to fall into the second category. I find public speaking to be quite enjoyable as long as I am prepared with an outline and know exactly what Im going to say. There are differences, and potentially a number of different areas of, on 5 Ways To Get Best Loan Deals With American Credit Acceptance. Monday Friday 8 AM 10 PM EST BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met. Reviews from American Credit Acceptance employees about working as a Customer Service Representative at American Credit Acceptance. Example: I believe my management style is collaborative, which I learned from my previous manager. American Credit . Box 3807 Coppell, TX 75019. Founded in 2007, American Credit Acceptance is an emerging credit consumer auto finance company providing financial solutions from coast-to-coast. Describe your experience with underwriting and processing loan applications. CT, DE, FL, GA, MA, MD, ME, MI, NC, NH, NJ, NY, OH, PA, RI, SC, VA, VT, WV, AL, AR, IA, IL, KS, LA, MN, MO, MS, NE, WI, AK, AZ, CA, CO, HI, ID, MT, ND, NM, NV, OR, SD, TX, UT, WA, WY, Website User Agreement and Privacy Statement. Customers ; Login to Customer Portal. Select "Phone Preferences". padding: 0 0 15px 0; Your answer to this question can show the interviewer how you would contribute to their team as a manager. Funding. It was a good experience when I had no other alternative. The best way to approach any type of sub-prime lender is to have a clear idea of what you want from them and on what terms and conditions, and view review sites to see if there are any common areas of concern that continually recur. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. 1972. Do Not Sell or Share My Personal Information. I have spoke with finance company multiple times they say account has been updated. I have been following American Credit Acceptance since its inception and was excited when they began offering online applications. Spartanburg, SC. BBB is here to help. 2016 - Service Specialist . There are differences, and potentially a number, Hyundai Tucson Lease Deals It is a good starting point to think of leasing a Hyundai Tucson as being somewhat like a rental arrangement. We start with a common-sense lending approach for our dealer partners and end with a transparent payment program for our customers. I like things to be neat and tidy, but sometimes I spend more time organizing than actually getting work done. Commercial Customer Service Representative. Glassdoor has salaries, wages, tips, bonuses, and hourly pay based upon employee reports and estimates. Flagship Credit Acceptance P.O. I also used a marketing automation platform to create targeted campaigns based on specific criteria, like location and previous purchases.. Specialties. I would first try to reach out to them by phone or email to see if there was any way I could help them get back on track. Time easiest car loan ever. sub-prime) credit and we observed an average auto loan interest rate of 23% (within a range of +/- 7%), while rates vary a lot by credit score. Website: https://www.americancreditacceptance.com. Monday Friday 8 AM 10 PM EST Saturday 8 AM 5 PM EST Sunday Closed. Glassdoor gives you an inside look at what it's like to work at American Credit Acceptance, including salaries, reviews, office photos, and more. Who are North American Credit Services 's competitors? Your web browser (Internet Explorer) is out of date and no longer supported. Feb 4, 2022 American Credit Acceptance Customer Support Phone is 1-866-544-3430. What led you to apply for this position at American Credit Acceptance? The interviewer may ask this question to gauge your knowledge of the automotive industry and how its changing. It is always worth bearing in mind that any payoff of any loan for its due date is likely to incur some type of penalty charge. I called and they said a refund was never issued . Nashville, Tennessee. Contact Information. Select Credit Acceptance as a payee. This does not mean that it is necessary and unattractive or poor company to work for, simply that it is likely to attract a particular type of person. on Are Ford Credit Interest Rates Better Than Others? I do NOT recommend this company to anyone! background-color: #041e42; I also like being able to interact with the audience, which helps me feel more confident.. Are you sure you want to do this. When you go to an interview for American Credit Acceptance, you can expect to be asked questions about your experience with consumer auto finance. If hired, what would be your approach to handling delinquent accounts? Average American Credit Acceptance hourly pay ranges from approximately $12.00 per hour for Legal Intern to $24.49 per hour for Fund Manager. Thank you ACA. Online methods referred to setting up a standard bank draft or direct debit, which is a free occurring payment system. Or concerns they have about work interview, read through the job description and highlight any aspects that you passionate! Longer supported describe your experience with Underwriting and processing loan applications information provided is.. Loan applications say account has been updated, where I process applications daily excited when they began offering online.... Longer supported on are Ford Credit interest Rates Better than Others date and no longer supported great to! 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