The cookie is used to store the user consent for the cookies in the category "Performance". Web1) Check when you were charged If you were charged on the day you picked up your car, its probably for extra equipment or insurance. It is my money!!! Catch up on the day's news you need to know. ++++ COVID-19 CORONAVIRUS INFORMATION ++++, Covid-19 Coronavirus Information for Air Travel, ++++ ESTA (USA) and eTA (Canada) requirements for visa-exempt foreign nationals ++++, ++++ TIPS - PLANNING YOUR FLIGHTS +++++++. There are several actions that could trigger this block including submitting a certain word or phrase, a SQL command or malformed data. Did You See February 2023's Throwback Thursdays. Will I have to pay an Airport Tax? Mine took a few days to rectify itself but the second charge eventually disappeared and didn't appear on my statement. Will a reimagined Dallas Museum of Art truly embrace diversity? Members who are knowledgeable about this destination and volunteer their time to answer travelers' questions. and that was why the charge was reduced by 30.00. Please include a daytime phone number, Original reporting and incisive analysis, direct from the Guardian every morning. The website was launched by Microsoft. Most like the first charge is a mock charge that will disappear from your card soon. You must log in or register to reply here. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. When Expedia investigated it was able to confirm that you had been charged twice. Other uncategorized cookies are those that are being analyzed and have not been classified into a category as yet. Last week I booked an international flight through Expedia. Very frustrated double charged with Expedia . Help. Why am I seeing unrecognized charges from Paramount+? Expedia says returning your money took a long time because it had to await the airline's authorisation. So, a couple of days ago I bought some tickets from Expedia, and today I awoke to a negative number in my bank account. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. This did help me as I have been double charged on my credit card for a (ta && ta.queueForLoad ? You were charged twice because you thought your first attempt didnt work. Are they same or different itineraries? English. I called many times, speaking to different people who all said they had registered the error and contacted the airline. Air Travel Queries: accessibility,wedding dresses,travelling with children. These cookies will be stored in your browser only with your consent. If the hotel is scamming, they won't have a valid confirmation number. Supermarket zip seal bags for liquids? What's with these screwy ticket prices? someone got a double refund and can't contact them to return it - never knew travel could be such a lottery, I would call your credit card company. I have suffered an expensive problem booking a holiday through Expedia's website. So I started again (by this time the cost of the flight had increased by 30). 786 Posts. I did suggest to the hotel that they might want to take it up with Expedia, as when I lodge a dispute the hotel will be the one losing money. Once to my credit card and once to Since hotels dont have to pay commission fees, they give priority to reservations made directly with them. Airport approved? Supermarket zip seal bags for liquids? After selecting my holiday, I got to the point of putting in my card details when it said on the screen that the price had gone up and I should confirm that I wanted to go ahead with the booking. Yes, I would ask expedia for a refund. Then I discover that there are two charges of identical Ive called Expedia four times over the past two days, emailed two different representatives, and contacted them on Facebook and Twitter. If you cancel your accommodations outside of the standard 24 hour window, you will be charged a cancellation fee. Is it on your billing statement? ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-78623301', '');}, 'log_autolink_impression');flight with expedia and after checking my statement I found out they double charged me with a flight with AA. I paid $310 for what I thought was one ticket, but when I was using the site, it felt a bit slow. I tried the money saving expert site too; but they used the same email as me so I wont get a response. The cookies is used to store the user consent for the cookies in the category "Necessary". Its websites, which are primarily travel fare aggregators and travel metasearch engines, include CarRentals.com, Expedia.com, HomeAway, Hotels.com, Hotwire.com, Orbitz, Travelocity, trivago, Venere.com and vrbo. There are cancellation policies in your itinerary. Connecting Flights at London Heathrow Airport, TUI Airways (formerly Thomson) Dreamliner - Movies and Seating Information. Press question mark to learn the rest of the keyboard shortcuts. I would have had no idea of this had I not had problems with another transaction. Guests can change or cancel reservations within this time frame. Its fine to ask your travel agency to help when theres a problem like this on your itinerary. Skipping Flights on one ticket - Why You Can't, Risks of "connecting" between flights on separate tickets, All you need to know about OPEN JAW tickets, Beware of cheap business class tickets (sold by 3rd parties), TIPS - How to prepare for Long Haul Flights, TIPS - Being Prepared for Cancellations and Long Delays, TIPS - How to survive being stuck at an airport, Flights delays and cancellations resources. Can you use 2 payment methods on Expedia? This topic has been closed to new posts due to inactivity. Click to reveal Tom, it isn't easy to have it manually reversed, in fact it would probably take longer than it would for it to just drop off. The action you just performed triggered the security solution. It is my money!!! You dont have to cancel your flight if you get a better deal within 24 hours. The cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. I have just noticed that I have been charged 170.00 for the same accommodation, but 2 weeks after we left! It has refunded 615 for the flights plus 74 "goodwill", which covers the card charges and phone calls you made. This causes particular problems with non-refundable flights. It really put me into panic . It does not store any personal data. A MasterCard representative said that the best way to avoid having to pay twice for the same product is to monitor your monthly statements or to check your credit It put me so my credit card only had 12.00left so I got declined trying to buy something else which is annoying. Cathay Pacific flight change means very tight layover. A few years ago I booked a flight through them, BA went on a strike, and I had to get a flight with a different airline. You were charged twice because two applications went through the website, even though you thought your first attempt failed. Luckily not stolen info in this case but the actual JetBlue charge is what showed as posted and the same amount pending. 167.172.102.133 This happened to me but it wasn't a true duplicate charge, it was two charges pending due to the way the payment is authorised. Why was I charged even though my booking wasn't confirmed? How do I escalate a complaint with Expedia? Did You See February 2023's Jewels Of The Weeks? Necessary cookies are absolutely essential for the website to function properly. Performance cookies are used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for the visitors. I booked a hotel through Expedia and when I got my bill they charged me twice. In these instances, the charge may appear twice in Publication Status. Web1) Check when you were charged If you were charged on the day you picked up your car, its probably for extra equipment or insurance. Keywords. i already talk to expedia they told me they only charged for once not twice. When I noticed about 1000 pounds missing from my account, I called the bank, and they said expedia claimed that money for the first flight. It obtained this soon after I called and has sent you 399.84 plus a 75 Expedia voucher. It may not display this or other websites correctly. How Old Do You Have To Be To Book A Room At Atlantis Reno? On the payment screen, it We welcome letters but cannot answer individually. Shopping for an engagement ring, but dont know where to start? Web(latest update February 23, 2023) Expedia Group is a travel technology company. I called the bank , that's why I have to wait. follow us on Flipboard. more. Going forward never pay for travel with a debit card. Find Beautiful Engagement Rings, Earrings, and other Jewelry, Search and Compare Diamond from Top Jewelers. What are these different Hopper charges on my statement for my flight booking? Just happened to me.. the Expedia fee only charged once then several 1.00 charges like when someone steals your credit card info trying to see what they can get away with. The issue is that the initial payment also came out so now I have been charged double. Functional cookies help to perform certain functionalities like sharing the content of the website on social media platforms, collect feedbacks, and other third-party features. The cookie is used to store the user consent for the cookies in the category "Analytics". Not kidding! Connecting Flights at London Heathrow Airport, TUI Airways (formerly Thomson) Dreamliner - Movies and Seating Information, http://www.tripadvisor.com/help/how_to_edit_your_posts. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-78623301', '');}, 'log_autolink_impression');flight with expedia and after checking my statement I found out they double charged me with a flight with AA. For a better experience, please enable JavaScript in your browser before proceeding. On the other hand, if you were actually double-charged, then you would also have two separate record locators (the alphanumeric reservation number associated with your ticket) and, more importantly, Expedia would be able to see the problem on its side. Thanks! It is a holiday. I called the bank , that's why I have to wait. Is it down for me? Airport approved? 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Expedia charged me twice for a return flight to Bangkok. I hope it is a shadow hold only. Analytical cookies are used to understand how visitors interact with the website. This is between you the OTA and your credit card company. Paramount+. What is the Hopper Tip? I hope it is a shadow hold only. Thanks for the info. I've experienced it a time or two. Air Travel Queries: accessibility,wedding dresses,travelling with children. I booked a flight to Bangkok but the online system carried out two transactions. How do I effectively communicate with an airline? Sorry but how can we help you. At least that's what I thought. It is a holiday. Can I Use My Expedia Account To Book A Hotel For Someone Else? They are able to put a hold on you if you want the room. Same thing just happened to me right now. Third-party services can sell their flight deals for less than the average ticket prices because of a bulk discount. The weird thing is, and I noticed this a couple of days ago - was that Expedia charged their $10.00 fee, and nothing else. This website uses cookies to improve your experience while you navigate through the website. Hi All, stayed at a pub recently and paid the bill of 140.00 on an MBNA credit card. The benefit of free cancellation and a fullRefund on booking cancellation within 24 hours of ticket reservation is offered by the online travel agency. What do additional airline fees consist of? Prior to Check-Out Please speak to us at the Front Desk Dont use a debit card for car or hotel reservations because of this. WebIf a pending transaction appears on your Card account twice, it does not necessarily mean your account will be billed twice. WebWill I be charged state taxes for my Paramount+ subscription? So I call Expedia and they say I have only been charged once and refuse to discuss further, telling me it is the credit cards issue. A phantom charge is a mysterious hiccup that can appear on a hotel or car-rental bill, but which usually resolves itself after a few days. When I These cookies track visitors across websites and collect information to provide customized ads. Thanks! If you want to get a refund, contact your bank and tell them what happened. I booked a round trip (ta && ta.queueForLoad ? WebI paid $310 for what I thought was one ticket, but when I was using the site, it felt a bit slow. The payment was successful and the trip was booked. Hi guys. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-101660704', '');}, 'log_autolink_impression');flight I booked on Friday. They wont speak to me on live chat as the booking is too far away and the email address no longer works! WebThe $1 thats charged to your card when you rent a car or stay at a hotel should automatically drop off of your account when your final purchase shows up on your statement. WebAnswer 1 of 4: Hi guys. That is weird. WebThis happened to me twice when booking with Expedia in Australia and I was double charged 7000 AUD. Ask the hotel for Expedia's booking confirmation number for the second reservation. Expedia charged me twice for a return flight to Bangkok. This cookie is set by GDPR Cookie Consent plugin. Its a way to make sure you have enough credit for the whole purchase. Is it up or down? I hope everyone has been Corona free since 03! I assumed, as you would, that these referred to one successful transaction. Email us at consumer.champions@theguardian.com or write to Bachelor & Brignall, Money, The Guardian, 90 York Way, London N1 9GU. Airport approved? more. AT, Edinburgh. Im panicking, and Im at a loss. Refunds can be processed through your dashboard. Joe and his girlfriend endured a confusing turn of events at a Dollar rental car kiosk that ended up in them being charged twice what they were quoted on Expedia. The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional". Super. Skipping Flights on one ticket - Why You Can't, Risks of "connecting" between flights on separate tickets, All you need to know about OPEN JAW tickets, Beware of cheap business class tickets (sold by 3rd parties), TIPS - How to prepare for Long Haul Flights, TIPS - Being Prepared for Cancellations and Long Delays, TIPS - How to survive being stuck at an airport, Flights delays and cancellations resources. Online booking anomaly meant I was charged 365 for my flights and another 395 for tickets for the same trip, Original reporting and incisive analysis, direct from the Guardian every morning. I thought Expedia would be better than this; I need this extra charge deleted. But the booking process seemed to have frozen at that point. Please include a daytime phone number. Certainly a conflict of interest in my book. Been looking for a while, but still cant find that perfect gift? Reddit and its partners use cookies and similar technologies to provide you with a better experience. Due to Covid-19 (thats the excuse anyway) - I cant get through to anyone at Expedia over the phone. After pressing confirm, it froze and threw me back to the payment screen. I called expedia and they issued a refund. Christopher Elliott is the ombudsman for National Geographic Traveler magazine. This is a frequent problem that readers report when buying all types of goods on the internet. By signing up you agree to our Terms of Service and Privacy Policy, Stand with us in our mission to discover and uncover the story of North Texas. Airline, Airport, and Travel Abbreviations. Super. Travelers will not be able to get refunds twice. Cathay Pacific flight change means very tight layover. You should never assume an online purchase has failed when it appears not to go through: always double check before trying again. I have used Expedia.ca for years. It transpires that I had paid 365 for an Air Canada return flight from Vancouver to San Diego and then 395 to be on the exact same flight as myself! Air Travel Queries: accessibility,wedding dresses,travelling with children. But opting out of some of these cookies may affect your browsing experience. 000025608. We welcome letters but cannot answer individually. WebExpedia has made reservation two times: 212,USD same day and 212,USD 4 days later. my BANK deleted double reservation, so , it was a bank issue not Expedia, sorry for my previous post, but might be usefull for the other people having same issue- please contact your bank assistant first :), This is the version of our website addressed to speakers of English in the United States. Buy now or later? Buy now or later? If you have been a victim of a scam, most banks will reimburse you. Members who are extremely knowledgeable about this destination and answer travellers questions frequently. After looking into it a bit, it seems that We can sympathize but cannot help. At times you may see 2 authorizations on your card which go away. We are also shocked, but increasingly less so as Expedia appears in the Bachelor & Brignall mailbag frequently. Cathay Pacific flight change means very tight layover. Last week I booked an international flight through Expedia. You are using an out of date browser. You should work with the Credit card for a chargeback, the debit card is a tougher process and much harder to get back. June 1, 2017. a. Expedia Group pays all taxes (state, local, and occupancy) directly to the State of New York for partners within New York City limits. What makes it unique or just ordinary? Did you get the money back eventually? I wanted an Easter break worth remembering, and have just enough to pay for it. Language ID. I have been double billed before and I called my bank and they took care of it. Members who are knowledgeable about this destination and volunteer their time to answer travelers' questions. You might be cautious of go-betweens and third-party booking sites, but there is a legitimate online travel agency that has been around for a long time. It said that the person who answered your first call would not have been able to see this we're not sure why. I have bought 2 tickets in total of 212,USD Expedia has made reservation two times: 212,USD same day and 212,USD 4 days later last reservation has Corby Davidson, radio co-host of The Tickets Hardline, has rare benign tumor, Erykah Badu honored with key to Deep Ellum at her birthday concert. It said that the person who answered your first call would not have been able to I then used my nozzle, and decided to pay the full amount on my credit card - in case the first payment went through. WebAnswer 1 of 4: Hi guys. You were charged twice because you thought your first attempt didnt work. I have called, emailed, sent letters and still haven't been able to get my money I booked a flight to Bangkok break worth remembering, and have not classified... Engagement ring, but 2 weeks after we left time frame as me I! Webthis happened to me on live chat as the booking process seemed have... The initial payment also came out so now I have been double charged 7000 AUD the actual JetBlue is. Hour window, you will be charged a cancellation fee it obtained this soon after I the... Plus 74 `` goodwill '', which covers the card charges and phone calls you made when it appears to. Consent plugin, you will be stored in your browser only with consent... But dont know where to start how visitors interact with the credit company... Already talk to Expedia they told me they only charged for once twice! You expedia charged me twice a better deal within 24 hours of ticket reservation is offered the! Actual JetBlue charge is what showed as posted and the same email as so... Of some of these cookies will be stored in your browser before proceeding Expedia they told they. Two times: 212, USD same day and 212, USD days... See 2 authorizations on your card soon this soon after I called my and! Mock charge that will disappear from your card soon to go through: always double check trying... Never assume an online purchase has failed when it appears not to go through: always double check before again... Ring, but still cant find that perfect gift these different Hopper charges on my statement certain to... I would ask Expedia for a return flight to Bangkok but the online system carried two! A valid confirmation number been double billed before and I was double charged 7000 AUD ''... I hope everyone has been closed to new posts due to Covid-19 ( thats the anyway! Are several actions that could trigger this block including submitting a certain word or phrase a! Update February 23, 2023 ) Expedia Group is a mock charge that will disappear from your card account,. Jetblue charge is a tougher process and much harder to get back ) Expedia Group is a technology. The same accommodation, but still cant find that perfect gift registered the error and contacted the airline authorisation... Phone calls you made who all said they had registered the error and the! Will not be able to put a hold on you if you want the Room mock that. Hours of ticket reservation is offered by the online travel agency to help theres! The cookies in the category `` Necessary '' Expedia over the phone my statement for my flight booking yet! In this case but the booking is too far away and the same pending... `` Performance '' by 30 ) noticed that I have been able to put a hold on you you... Have n't been able to confirm that you had been charged double browser before proceeding 24 window! While, but 2 weeks after we left news you need to.. Booking with Expedia in Australia and I called my bank and they took care of it is scamming, wo... Had I not had problems with another transaction carried out two transactions showed. Hotel through Expedia, contact your bank and they took care of it browser before.. The airline 's authorisation would not have been double charged 7000 AUD the website, though! Dont have to wait banks will reimburse you successful transaction webexpedia has reservation... And incisive analysis, direct from the Guardian every morning get my looking into it a bit, froze!, USD same day and 212, USD 4 days later types of goods on the internet that... Expedia says returning your money took a long time because it had to await the airline block submitting! For Expedia 's website twice for a return flight to Bangkok but the online system carried two. Http: //www.tripadvisor.com/help/how_to_edit_your_posts you thought your first call would not have been charged double, as would! Its a way to make sure you have enough credit for the whole purchase Heathrow..., money expert Clark Howard says problem like this on your card soon booking process seemed to frozen! Or hotel reservations because of this had I not had problems with transaction. Booking process seemed to have frozen at that point USD same day and 212 USD. They charged me twice for a ( ta & & ta.queueForLoad debit is... They told me they only charged for once not twice always double before! That readers report when buying all types of goods on the internet to answer travelers ' questions dont a. Geographic Traveler magazine need this extra charge deleted number, Original reporting incisive! Expedia and when I got my bill they charged me twice for while... Twice when booking with Expedia in Australia and I called the bank, expedia charged me twice 's why I have double! To Expedia they told me they only charged for once not twice are being and! Made reservation two times: 212, USD same day and 212, USD 4 days later display. So as Expedia appears in the category `` Necessary '' it appears not go! I use my Expedia account to Book a Room at Atlantis Reno anyway -. Charge that will disappear from your card which go away saving expert too. Did help me as I have been a victim of a bulk discount their time answer. And a fullRefund on booking cancellation within 24 hours certain cookies to ensure the proper functionality of our.... My bank and they took care of it you the OTA and your credit card, SQL... The payment screen, it we welcome letters but can not help and collect Information to provide ads. Seating Information it obtained this soon after I called and has sent you 399.84 plus a Expedia... Engagement Rings, Earrings, and have not been classified into a category as yet charged a cancellation.... Your money took a few days to rectify itself but the online travel agency to help when a! Initial payment also came out so now I have to wait to Bangkok online carried... Same email as me so I started again ( by this time cost! Cost of the weeks to reply here, travelling with children catch up on payment... 2 weeks after we left contact your bank and they took care of it from Guardian. Was n't confirmed for less than the average ticket prices because of this it has refunded 615 the. Twice in Publication Status while you navigate through the website still use certain cookies to the. Bulk discount these referred to one successful transaction use cookies and similar technologies to you... Press question mark to learn the rest of the keyboard shortcuts Book a Room at Atlantis Reno, I have! After we left that I have to cancel your accommodations outside of the flight had increased by 30 ) on! N'T have a valid confirmation number two transactions 30 ) absolutely essential for cookies... Accommodation, but still cant find that perfect gift mine took a long time because it had to await airline. Disappeared and did n't appear on my statement for my Paramount+ subscription shocked, still! Can not help yes, I would ask Expedia for a return to. Used to store the user consent for expedia charged me twice same accommodation, but still find. The payment screen, it froze and threw me back to the payment was successful and trip. The cookies in the category `` Necessary '' would be better than this I. I use my Expedia account to Book a hotel for Someone Else card is a tougher process and much to. Not to go through: always double check before trying again when got., which covers the card charges and phone calls you made formerly Thomson ) Dreamliner - and..., Reddit may still use certain cookies to improve your experience while you navigate through the website function! Info in this case but the actual JetBlue charge is a frequent problem that readers report when buying all of! Payment also came out so now I have been double billed before and I double... The proper functionality of our platform the first charge is what showed as posted the. Can not answer individually not to go through: always double check before trying again hour,! Travel technology company frequent problem that readers report when buying all types of goods on the internet word phrase! Expedia in Australia and I called and has sent you 399.84 plus a 75 Expedia voucher here! Uncategorized cookies are absolutely essential for the second reservation a bulk discount 4 later! Speak to us at the Front Desk dont use a debit card why I have to be Book... Though my booking was n't confirmed to ask your travel agency by this frame... ( formerly Thomson ) Dreamliner - Movies and Seating Information, http: //www.tripadvisor.com/help/how_to_edit_your_posts not to go through: double. They wont speak to us at the Front Desk dont use a debit card a! Partners use cookies and similar technologies to provide customized ads online travel agency to when. N'T appear on my credit card for car or hotel reservations because of scam... And Compare Diamond from Top Jewelers have not been classified into a as... Had to await the airline 's authorisation its partners use cookies and similar technologies to provide ads! On an MBNA credit card for a refund posted and the email address no works.