NEW YORK CITY COUNCIL MEMBERS Fair Fares NYC began in early 2019 as a program for certain eligible New Yorkers receiving Cash Assistance and Supplemental Nutrition Assistance Program (SNAP) benefits. We can send you a link to this page to help you get back to it when youre ready. You can return your card any time after you discover that it is damaged or not working. Subway Ride Could Cost $3 Under M.T.A. for Fair Fares NYC. Any request for a refund must be made within 2 years of the cards expiration date. Stephen Levin Supported worldwide. If your renewal application is approved, you will receive your new Fair Fares NYC MetroCard in the mail before your current card expires. Votes to Raise Fares and Tolls: What You Need to Know, By Emma G. Fitzsimmons, New York Times, January 26, 2017, Riding the subway just got more expensive even though it still costs $2.75 per swipe, By Mark Chiusano amNewYork, January 25, 2017, MetroCard rising to $3 per swipe, source says, By Vincent Barone, amNewYork, January 25, 2017, Mayor Bill de Blasio has no control over the MTA, By Vincent Barone, amNewYork, January 25, 2017, No Half-Priced MetroCard in Mayors Preliminary Budget, By Stephen Nessen, WNYC News, January 24, 2017, MTA moves to raise subway fare to $3 per MetroCard swipe, By Dan Rivoli, Daily News, January 19, 2017, MTA Expected To Vote For Another Fare Hike For Trains, Buses, Bridges, Tunnels, CBS Channel 2, January 20, 2017, How the poor pay the price for subway-worker benefits, By Nicole Gelinas, New York Post, January 16, 2017, Four borough presidents back Fair Fares proposal that would slash MTA costs for low-income New Yorkers, By Dan Rivioli, Daily News, January 12, 2017, Make the MetroCard a gateway to opportunity, not a barrier, Op-Ed by David R. Jones and Carol Kellermann, Crains New York Business, January 8, 2017, Public Transportation Is a Necessity. Learn more about Digital Accessibility from the Mayor's Office for People with Disabilities. Refunds are only available for lost or stolen 30-day unlimited passes that were paid for with a credit, debit, or Electronic Benefits Transfer (EBT) card. Any request for a refund must be made within 2 years of the cards expiration date. StreetsPac Metropolitan Council on Jewish Poverty Learn more about Digital Accessibility from the Mayor's Office for People with Disabilities. You should only return your expired card to Fair Fares NYC if there is money left on the card and you would like to request a refund. You do not need to contact New York City Transit (NYCT) to request a refund. (Hover mouse over map to see details), A selection of recent press on the Transit For All campaign, Something to see here: Farebeating is a serious problem underground, By Daily News Editorial Board, February 12, 2019, New York Citys Poor Were Promised Half-Priced MetroCards. Ritchie Torres Margaret Chin Carlos Menchaca through the MTA UPROSE You cannot purchase a 7-day unlimited pass. Judson Memorial Church Report the card as not received or lost in the mail: Log in to your ACCESS HRA Fair Fares NYCaccount. Collegiate Congress More information, including a full list of required documents, is available online. Issue a credit back to your credit or EBT card if you paid with a credit or EBT card. The Day of Action was a culmination of two weeks of targeted outreach to eligible New Yorkers via text and phone. In this article we will walk you through how to sign up for Ola and order an Ola car via the Ola app.How to Sign Up for Ola1. Barry Grodenchik Most languages are available through a staff person. Instead, their discounts are applied automatically. Antonio Reynoso Strong Economy for All Coalition Are between (and including) the ages of 18 and 64. Winter can be one of the scariest times of the year for people on the road, especially for those traveling. You must first return your damaged or not working Fair Fares NYC MetroCard to get a replacement card. Pay-per-Ride, weekly unlimited, and monthly unlimited options are all available. Corey Johnson There is no replacement limit per calendar year for a card that is damaged or not working as long as you return the card. Most languages are available through a staff person. For approved refunds, NYCT will issue a credit back to your credit, debit, or EBT card. With the Fair Fares NYC discount, eligible New York City residents ride certain transportation systems for half the regular price. Fair Fares NYC is a City program created to help New Yorkers with low incomes manage their transportation costs. These media outlets use and mention RideGurus great features in their articles. If your application or renewal application is approved and you select the Access-a-Ride discount, you will be able to use the Fair Fares NYC discount on Access-a-Ride on trips booked starting 3 calendar days after the MTA verifies that you are an Access-a-Ride customer. Access-A-Ride customers do not use a Fair Fares NYC MetroCard. To change the text size on NYC.gov you can use your web browser's settings. You must add time or value on your Fair Fares NYC MetroCard to use it. Here's how. Community Voices Heard How do I know if the Uber driver is who he says he is? You may be eligible if you answer yes to these questions: Take a short survey to see if you might be eligible for this or 30 other programs. You do not need to contact New York City Transit (NYCT) to request a refund. When you complete your application, the online application will tell you what you need to submit. RideGuru compares estimated prices for a multitude of taxi and ridehail services such as Uber, Lyft, Ola, and Didi Kauidi for thousands of locations worldwide. Cyrus R. Vance, Jr., Manhattan District Attorney on April 7, 2018. Apply in person at a Fair Fares NYC office. Read more, Have you recently switched banks and need to update your Uber driver app so you can make sure to keep your payments on time? With the Fair Fares NYC discount, eligible New York City residents ride certain transportation systems for half the regular price. Debi Rose You must submit the required documents within 10 calendar days from the date you submit your initial or renewalapplication using theNYC ACCESS HRA Mobile App. You will be notified when it'stime for you to renew your enrollment. Are in a household that meets the income guidelines listed below: Are not receiving (or are not eligible for) full carfare from the Department of Social Services/Human Resources Administration (DSS/HRA) or any other NYC agency, If choosing the Fair Fares NYC subway and bus discount, are not currently participating or eligible to participate in any other transportation discount program. Click on the Report Fair Fares NYC MetroCard Lost or Stolen link andfollow the instructions on the screen. Participants in this survey will not receive further communication from the City with regards to this survey. Corey Johnson: NYC Should Not Wait on Albany to Fund Discount MetroCards for Poor New Yorkers, In Response to De Blasio Proposal, City Council Sets Stage for Tense Budget Negotiations, Pressure mounts on de Blasio as more city officials support half-priced MetroCards for poor New Yorkers, City Council pushes for half-price MetroCards for low-income New Yorkers, Council Speaker Pushes Half-Price MetroCards for Low-Income New Yorkers, MetroCards Could Be Half-Price For Some NYers Under New Plan, City Council Makes Half-Priced MetroCards a Top Priority, Defying de Blasio, Poorer New Yorkers would get half-price MetroCards under City Councils budget plan, Fair fares proposal for half-priced MetroCards to be included in City Council budget response, Johnson says, El Concejo Municipal incluye en su presupuesto las MetroCards parapobres. Youre offline. The MTA must verify that you are an Access-A-Ride customer before your discount will be applied. If you were the new CEO of Uber, with absolute power, what would be the first thing you'd change? City of New York. If your card will expire in less than 30 days: If your card will expire in less than 7 days: Please note the following important information about expired Fair Fares NYC MetroCards: If you have an active Fair Fares case, you can get assistance with a Fair Fares card that is expiring or has expired. Job DescriptionThe Fair Fares program is a Mayoral initiative to subsidize half-fare MetroCardSee this and similar jobs on LinkedIn. Both the notice and reminder messages will include your deadline to submit the renewal application. MTA vending machines will not offer to exchange your card when it expires. Your application is not complete until you submit required documents, if any. The more you use Uber, the more expensive it gets. Your ACCESS HRA Fair Fares NYC account will display reminder messages to you when it's time to renew your enrollment. Automated assistance is also available in Cantonese, Mandarin, Russian, and Spanish. Access-A-Ride customers do not use a Fair Fares NYC MetroCard; their discount is applied automatically to their Access-A-Ride trips once their Fair Fares and Access-A-Ride accounts are linked. If you don't get through, call back later. Diana Ayala There is no replacement limit per calendar year for a card that is damaged or not working as long as you return the card. You must submit a renewal application through your ACCESS HRA Fair Fares NYC account, and be found eligible, to stay enrolled in the program. NYC Employment & Training Coalition Are between (and including) the ages of 18 and 64. for Fair Eric Adams, Brooklyn Borough President Get answers to frequently asked questions about Fair Fares NYC. To learn aboutFair Fares MetroCard replacements and refunds, including help with expired cards,visit the Fair Fares NYC Card Replacement or Refundpage instead. The MTA must verify that you are an Access-A-Ride customer before your discount will be applied. Fair Fares Access-A-Ride customers who already have a reduced fare MetroCard through the MTA are still eligible for Fair Fares NYC if they meet the other eligibility criteria and are applying for a discount on their Access-A-Ride trips. How to Sign up and Order an Ola Car in 2023, Tips for traveling to Glendale AZ for the 2023 Superbowl, 10 Tips for Driving Safely in Winter Conditions. Get occasional emails about benefits news, upcoming enrollment periods, and deadlines. TWU For a Fairer Fare, Editorial, El Diario, December 29, 2016, Fair Fares Campaign named as one of six best ideas of 2016, Editorial, City & State, December 19, 2016, MTA fare hike proposals met with alarm in Brooklyn, By Vincent Barone, amNewYork, December 19, 2016, Reduced transit fare would help get low-wage workers moving, Stuart Appelbaum, New York Amsterdam News, December 15, 2016, Bronx Residents Say Another MTA Fare Hike Would Be Devastating: Do I Buy Groceries or Buy a MetroCard?, By Anita Abedian, Village Voice, December 14, 2016, MTA fare hike meeting in the Bronx includes calls for half-price MetroCards,By Vincent Barone, amny, December 13, 2016. The Fair Fares discount for subways and buses is not available to New Yorkers already receiving a discounted MetroCard. Cmo funciona Fair Fares NYC ayuda a los neoyorquinos de bajos ingresos a ahorrar un 50 % en el transporte pblico, incluyendo las tarifas del metro, los boletos de autobs elegibles y los viajes de paratrnsito de Access-A-Ride. MTA Access-A-Ride customers who are participating in the Fair Fares NYC program can request the Fair Fares NYC discount on their Access-A-Ride trips instead of the Fair Fares NYC MetroCard for subways and buses. You are still welcome to apply at nyc.gov/accessfairfares. Translations are available in 11 languages. Choosing a rideshare option can be confusing. The West Side Commons To change the text size on NYC.gov you can use your web browser's settings. Get answers to frequently asked questions about Fair Fares NYC. To change the surge calculation, use the Surge Pricing tool. The Fair Fares NYC MetroCard you receive will not have any time or value on it. Fair Fares NYC helps eligible New Yorkers with low incomes manage their transportation costs by providing them with a 50% discount on subway and eligible bus fares or Access-A-Ride fare. This means if you add $10 to your Fair Fares NYC MetroCard, you will have the whole $10 on your card. PEU and HRA hosted an outreach Day of Action to connect New Yorkers across the five boroughs to Fair Fares, a City program that helps New Yorkers with low incomes manage their transportation costs. Fair Fares shouldntrequire a special tax, TWU Head Rips Vance On Laissez-Fare Beats, De Blasios being terribly un-fare: His stance on farebeating arrests isn't progressive at all, To prosecute or not prosecute fare evaders, MetroCard discounts for low-income New Yorkers should be funded in de Blasios budget, BP Diaz says, New Policy Nixes Prosecution for NYC Turnstile Jumpers, Riders Alliance holds Albany rally for transit fix-up funds, Advocates rip de Blasio saying available evidence shows fare-beaters are mostly poor, Turnstile Jumping Pits de Blasio Against Police Reformers, Turnstile jumping should be prosecuted by Manhattan DA, Lhota says, BronxTalk: Transit Issues, Interview with Harold Stolper, Turnstile policing, David R. Jones on Here and Now, NYPD debe rendir cuentas sobre arrestos de evasores en elSubway, Council Passes Lancman Bill For Subway Fare Evasion, Bill To Force Reports On Fare-Beating Arrests Passes Council, Turnstile jumping data on arrests, summonses could be made public under City Council bill, New York City's poorest riders badly need our help. Follow the step-by-step instructions below to design your fare metro card form: Select the document you want to sign and click Upload. If you need help using the NYC ACCESS HRA mobile app, you can go to any Fair Fares NYC location and a staff member will help you upload your documents. Location. Vanessa Gibson Fair Fares NYC is a City program created to help New Yorkers with low incomes manage their transportation costs. You cannot pick up a card in person during the 3-week mailing period. Planned Parenthood of NYC For example, to increase text size using: In the menu to the right of the address bar, select and set Zoom level. (Upfront Pricing). Participants in this survey will not receive further communication from the City with regards to this survey. Andy King Tap to pay your fare with your contactless credit/debit card, smartphone, or OMNY card, or pay with a MetroCard. Eric Ulrich Womens City Club of NY Visit the Fair Fares NYC website for more information about the program. Create your signature and click Ok. Press Done. About reduced fares The reduced fare is $1.35, or half of the base fare ($2.75) for subways and local buses. You do not need to contact New York City Transit (NYCT) to request a refund. {{ r.service.company.name }} varies their pricing based on demand. Pasajeros de la MTA angustiados por alza en tarifas, By Camille Padilla Dalmau, El Diario, December 7, 2016. The Street Vendor Project (Urban Justice Center) How much do Uber, Lyft, and Taxis cost? The Workmens Circle Adrienne Adams New York City residents who applied and are eligible to receive a Fair Fares NYC subway and bus discount will receive their Fair Fares NYC MetroCard in the mail 2 to 3 weeks after their application is approved. Already an experienced rider? Please do not include personal information or expect a response. If you never received your Fair Fares NYC MetroCard, you can make a report online, by phone, or in person. New Yorkers making less than $24,000 a year may get, half-priced MetroCards, By Rebecca Fontana, Time Out New York,October 20 2016, Advocates Push for City to Put Up Funds So Low-Income NYers Can Get Half-Price MetroCards, By Jose Martinez, NY1, October 19, 2016, City officials join call for half-priced MetroCards for low-income New Yorkers, By Vincent Barone, amNewYork, October 19, 2016, Push for half-price MetroCards puts de Blasio, not Cuomo, on the hook, By Erik Engquist, Crains New York Business, October 19, 2016, Half-price MetroCards for low-income New Yorkers backed by city officials, By Ameena Walker, Curbed NY, October 19, 2016, City Council backs $200M MetroCard discount proposal that would help up to 800,000 low-income New Yorkers, By Dan Rivoli, Daily News, October 19, 2016, Low-Income New Yorkers Desperately Need Half-Price MetroCards, By Ben Fractenberg, DNAinfo, October 19, 2016, Aumenta apoyo a idea de crear MetroCard para pobres, By Edwin Martinez, El Diario, October 19, 2016, City council members, activists call on de Blasio to fund half-price MetroCards, By Addy Baird, PoliticoPro, October 19, 2016, Growing Coalition Urges de Blasio to Fund Discount Fares for Poor Residents, By David Meyer, StreetsblogNYC, October 19, 2016, De Blasio Appointees Form Feisty New Bloc on MTA Board, By Mike Vilensky, Wall Street Journal, October 19, 2016, ORGANIZATIONS Application or Renewal Application Denied. Fair Fares NYC Card Replacement or Refund. It looks like you may not You are still welcome to apply at nyc.gov/accessfairfares. MTA station booths only accept cash payment for Fair Fares NYC MetroCards. 2023 All Rights Reserved, NYC is a trademark and service mark of the City of New York. Get answers to frequently asked questions and examples of required documents. Eligible New York City residents are enrolled in the Fair Fares NYC program for one year. Association of Community Employment- Programs for the Homeless (ACE) To add time, buy a 7-day unlimited pass or a 30-day unlimited pass. The Fair Fares NYC application process does notrequire an eligibility interview. RWDSU What's a typical passenger rating for Uber? Not sure how to start? Make the Road-NY Participants in this survey will not receive further communication from the City with regards to this survey. One replacement card per enrollmentyear is allowed for lost or stolen cards. 1 in 4 poor New Yorkers can't afford subway or bus fare. Staff is available through the automated phone system during business hours. Fair Fares NYC to apply for or renew a Fair Fares NYC MetroCard Fair Fares NYC Complaint Buses and Subways to learn how to replace Reduced-Fare MetroCards for people who are 65 or older or have qualifying disabilities The process to get a replacement card and refund for a Fair Fares NYC MetroCard varies based on what happened to your card. If you are a New York City resident, youmay be eligible for Fair Fares NYC if you: ** If choosing the Access-A-Ride discount, you may still be eligible for the Fair Fares NYC discount even if you receive a discount (or free rides) on subways and buses from the MTA. Eligible New York City residents are enrolled in the Fair Fares NYC program for one year. The Fair Fares NYC MetroCard discounted options and prices are: The Metropolitan Transit Authority (MTA) MetroCard vending machines will know to charge you the discounted price for an unlimited pass. Which rideshare company pays their drivers the most? Read more, Need help signing up and ordering your first Ola car? If I do not want to be recorded, shouldn't I be able to request that? The Fair Fares NYC Program will contact NYCT after you report that your card was lost in the machine. Brooklyn Defender Services Senior Citizen Program. You must call 511 before the end of the 30-day unlimited ride period to qualify for a refund review. View > Zoom > Zoom In, In the View menu, select Text Size. LatinoJustice PRLDEF English Spanish / Espaol Traditional Chinese / Here are just a few. If you need to request a replacement card because your card is damaged or not working or require an immediate refund on an expired cardthat has money left on the card, send your card to: Fair Fares NYCPO Box 7099 New York, NY 10008-7099. Subway and eligible bus discounts are open to New Yorkers who don't have (and aren't eligible for) discounted transportation from the MTA or the City. You will receive a new card in the mail within 2-3 weeks. With the Fair Fares NYC discount, eligible New York City residents ride certain transportation systems for half the regular price. I understand that the car is a private property, and drivers have the rights to record inside their cabin. Learn more and see scheduled locations. Menu > Zoom > +, In the View menu, select Zoom. If your card will expire in less than 30 days: If your card will expire in less than 7 days: Please note the following important information about expired Fair Fares NYC MetroCards: If you have an active Fair Fares case, you can get assistance with a Fair Fares card that is expiring or has expired. New York Communities for Change For example, to increase text size using: In the menu to the right of the address bar, select and set Zoom level. sign up for one now. Dems push de Blasio to cut subway, bus fares for poor, MTA Fare Hikes Will Come Amid Worse Subway Service, Many Straphangers Say, Transportation advocates seek more affordable MetroCards, City Should Subsidize Half-Price MetroCards for Poor New Yorkers: Advocates, Fair Fares Supporters Rally Outside New York City Hall, Council Members Press City Hall for Half-Priced MetroCards for Low-Income New Yorkers, De Blasio again insists reduced subway fare is states responsibility, Discounted MetroCard proposal for low-income NYers gets support from city unions, Saying City Cant Afford Fair Fares, De Blasio Points to State, M.T.A. Pay-per-Ride, weekly unlimited, and monthly unlimited options are all available. Ride If a Metropolitan Transportation Authority (MTA) vending machine did not return your Fair Fares NYC MetroCard, you must first report the card as lost in the machine before you can get a replacement card. You canbe issued a new card at the Fair Fares NYC location. https://www.nbclosangeles.com/news/local/Lyft-Passenger-Killed-in-Fatal-Hit-and-Run-on-Freeway-473302203.html. VOCAL-NY Each time you swipe your card, you will be only charged half the current price for a single fare. You must first report your Fair Fares NYC MetroCard lost or stolen before you can get a replacement card. Refunds may be available for Fair Fares NYC MetroCards that are damaged, not working, or expired regardless of the payment method used. be eligible There is no replacement limit per calendar year for a card that is lost in an MTA vending machine. If you think the denial was a mistake, you can request a review of your application or renewal application in person at a Fair Fares NYC location or by phone. The turnstiles and bus fare boxes will know to charge you half the regular fare when you swipe for Pay-Per-Ride. If your application or renewal application is approved and you select the Access-a-Ride discount, you will be able to use the Fair Fares NYC discount on Access-a-Ride on trips booked starting 3 calendar days after the MTA verifies that you are an Access-a-Ride customer. New York City residents who applied and are eligible for Fair Fares NYC and would like to apply their discount to Access-A-Ride trips can start using their discount on trips booked 3 calendar days after the Metropolitan Transit Authority (MTA) verifies their Access-A-Ride enrollment. Express buses cost $6.75. Fair Fares NYC Locations are open Monday through Friday from 8:30 AM to 5 PM, except city holidays. You must add time or value on your Fair Fares NYC MetroCard to use it. password if you've For a complete list of problems you can report using NYC311, please visit our. Plan for Fare and, Toll Increases, By Emma G. Fitzsimmons, New York Times, November 17, 2016, Tarifas del subway: La gente ya lo pasa mal para llegar a fin de mes, By Marta Ramirez and Ana B. Nieto, El Diario, November 17, 2016, MTA fare hike proposal for 2017 details unveiled, By Vincent Barone, amNewYork, November 17, 2016, As MTA hikes fares, Fair Fares fighters say low-income cards, are urgent, By Amanda Mikelberg, Metro, November 17, 2016, Diverse Group of Nonprofits Lining up Behind Fair Fares, Campaign, By David R. Jones, New York Nonprofit Media, November 17, 2016, MTA Says A Single Swipe Will Likely Jump To $3 In 2017, By Raphael Pope-Sussman, Gothamist, November 16, 2016, MTA Unveils Two Fare Hike Proposals for 2017; Monthly, MetroCard to Increase by $4.50, Weekly by $1, By Jose Martinez, NY1, November 16, 2016, Single-ride subway ticket could cost $3.25 next spring, By Dana Rubinstein, Politico, November 16, 2016, Get Ready for the $3 MetroCard Swipe (Sorry, Poor People), By Stephen Miller, Village Voice, November 16, 2016, Advocates for New Yorks Working Poor Push for Discounted, Transit Fare, By Emma G. Fitzsimmons, New York Times, November 11, 2016, Move to subsidize subway fares for poor people gains political momentum, By Dana Rubinstein, Politico, November 4, 2016. I Daneek Miller For example, to increase text size using: In the menu to the right of the address bar, select and set Zoom level. Call 311 if you need help or have any questions about the Fair Fares NYC program. Your application or renewal application may be denied if you do not meet the program eligibility requirements. Read more, Uber Eats is a way of life for many people, from ordering last minute family dinners to organizing lunches for clients. NYPD Wont Release Arrest Info on Turnstile Jumping, MTA Board Member Says, Criminal Justice Advocates Call on de Blasio to Provide Discount Fares for Poor New Yorkers, Activistas insisten en los $200 millones para subsidiar la MetroCard, Fair Fares movement urges half-price MetroCards for poor to ease turnstile-jumping crime, Pinsalo antes de saltar el torniquete en el Subway! You can use your card until it expires. You can apply now at nyc.gov/accessfairfares. Fair Fares can also provide 50% off MTA Access-A-Ride paratransit trips. Restaurant Opportunities Center of New York Why Does New York Price It Like a Luxury?, By David R. Jones and Nancy Rankin, The Nation, January 6, 2017, Mr. Mayor, make good on your promise! If NYCT processes a second refund for you in the same calendar year, a $5 administrative fee will be deducted from the refund amount. Karen Koslowitz Good Shepherd Services City of New York. City of New York. This process takes 6-8 weeks. The Official Website of the City of New York, Discounted Travel for MTA Access-A-Ride Customers, MetroCardDiscount Options, Prices, and Payment Methods. If the status doesnt change, refresh your page or try logging out of and back into your account. Using the NYC ACCESS HRA Mobile App, you can upload images from the gallery of your smartphone or tablet or take pictures of your documents and submit them as part of your application. Eric Gonzalez, Brooklyn District Attorney Applications are sent to the program for review and an eligibility decision when you affirm on ACCESS HRA that you submitted all documents for your application or when the 10 calendar day period to submit documents ends, whichever happens first. Read our statement with more detailshere. Theater of the Oppressed NYC through the MTA eligible for Fair Fares NYC! If you have not received a card in the mail after the 3-week mailing period, you can report the card as lost in the mail and have a card issued to you at a Fair Fares NYC location. Pay-Per-Ride, 7-Day (Weekly) and 30-Day (Monthly) Unlimited Ride options are all available for those using the Fair Fares MetroCard on subways and eligible buses. The Fair Fares program is only available to residents of the five NYC Boroughs. Jumaane D. Williams You will need documents that prove your identity, age, residency, and income. You must call 511 before the end of the 30-day unlimited ride period to qualify for a refund review. The Fair Fares discount for Access-A-Ride is not available to New Yorkers already receiving full carfare from DSS/HRA. Please do not include personal information or expect a response. https://access.nyc.gov/programs/fair-fares/. The Fair Fares NYC MetroCard discounted options and prices are: The Metropolitan Transit Authority (MTA) MetroCard vending machines will know to charge you the discounted price for an unlimited pass. You can apply now at nyc.gov/accessfairfares. Most languages are available through a staff person. The card will not work after the expiration date. Using the NYC ACCESS HRA Mobile App, you can upload images from the gallery of your smartphone or tablet or take pictures of your documents and submit them as part of your application. You can log into yourACCESS HRA Fair Fares NYC account to view the reason for the denial. Staff is available through the automated phone system during business hours, except on City holidays. Decide on what kind of signature to create. How much do they cost and how do they compare? Your Fair Fares NYC ACCESS HRA account will display messages on the status of your request for the Access-A-Ride discount. You should only return your expired card to Fair Fares NYC if there is money left on the card and you would like to request a refund. Mail a check to your address on record with the Fair Fares NYC Program if you paid with cash or debit card, Issue a credit back to your credit or EBT card if you paid with a credit or EBT card. Why Does New York Price It Like a Luxury? It advances research, data and design in the Citys program and policy development, service delivery, and budget decisions. Fifth Avenue Committee {{ r.service.company.name }} varies their pricing based on demand. You should call 511 immediately after reporting your card as lost or stolen. Helen Rosenthal If you need help completing your application or submitting your documents, you can call 311 or 212-NEW-YORK (212-639-9675). 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