Pull them out and clean the drive wheels using a brush properly. Next, order a new set of batteries that will be compatible with your shark cleaning system. Heres how to fix your robot vacuum if its giving you the error 2 message. The Shark IQ Robot has Shark suction power and features a self-cleaning brush roll to remove hair wrap as it cleans. Read on for our review of how the Shark IQ Robot XL vacuum fared in our at-home trials. Detach it using a pry tool. The second reason is dust on the docks charging contacts. Most of the time, cleaning the roller brush fixes error 2, but if you are still dealing with this error, your vacuums roller brush, side brush, or wheel may be somehow damaged/broken. This category only includes cookies that ensures basic functionalities and security features of the website. Page 6 USING THE SHARK IQ ROBOT USING THE SHARK IQ ROBOT Shark PREP YOUR HOME IQ NAV Control Schedule History Maps With IQ NAV, your robot uses an array of sensors to navigate around walls, furniture legs, and other obstacles while it cleans. The blue indicator lights mean that the device is charging. Spoiler alert! If your Shark robot is displaying error 2, but there is no obstruction in the roller brush, the brush is likely either stuck or damaged. It has worked fine and has not been used extensively in the home. Shark IQ Robot Vacuum Cleaner Error Codes, This website uses cookies to ensure you get the best experience Our, Hamilton Beach Bread Maker Machine Error Codes, Stirling Robot Vacuum Cleaner Error Codes. Below are some of the causes and fixes for low suction. The unit should power off. Shark IQ Robot RV1100 App-Controlled Robot Vacuum with WiFi and Home Mapping, Pet Hair Strong Suction with Alexa (Renewed) Visit the Amazon Renewed Store 69 ratings Price: $169.95 The product is refurbished, fully functional, and in excellent condition. Price. The device stops cleaning before it is done. The Shark IQ Robot is a bit difficult to maintain due to the high number of parts that need maintenance, but they're easy to access. (RED) flashing. REPLACING THE BATTERY TROUBLESHOOTING To remove the battery, turn the unit over and If any error lights are illuminated or flashing on your Shark IQ Robot, see the error code unscrew the battery cover with a Phillips-head chart below: screwdriver. Thank you very much for your question! It seems like the problem probably lies in the robot itself. Yes Additional Information. But if you find out your cleaner keeps charge worse or need more time to recharge, please contact the Shark users support service. If thats the case, your robot will display an error 2 message, and you can quickly fix it just by cleaning and unclogging the roller brush. A factory reset is a powerful troubleshooting procedure that restores a robot vacuum, to its original state when purchased, also known as the factory setting. that starts on it own at 1AM. Well, like the pricier Roomba i7 plus, the Shark IQ R101AE is an auto-emptying robot vacuum. Check your unit. Hi, Mary! CLEAN (RED) + DOCK (RED) + ! I cant even charge the vacuum now because the self emptying base motor will not shut itself off. Take the chore out of hoovering and Cleaning with Shark Cordless, Upright, Handheld and Lift-Away Vacuum Cleaners & Steam Mops. However, if you face trouble with indication and no suction, Shark users service is the best way to solve the problem. What can I check now? Lightly tap the filter to remove dust and debris. Keep your Wi-Fi and password ready. Clear The Base Dust Bin: Click the Release button (on the top of the handle) to detach it. Clean The Pre-motor Filters: Take out the base dust bin. If you faced this problem for the first time, please check the bin and filters as well as the temperature of your vacuum during the mode switching. I discovered the cylinder filter accessed from the top and it was very dirty. If not, move on to the next step. If any error lights are illuminated or flashing on your Shark IQ Robo, see the error code chart below: Shark IQ Robot Vacuum Cleaner Control Panel. 90-day money back guarantee; 1-year VIP warranty; IQ Navigation Self-cleaning brushroll; PowerFins Technology; Multi Filtration (2) Side brushes; BotBoundary strips; Self-empty base; 1 payment of. *Details & exclusions. Battery is critically low and needs recharging. Air dry them for 24 hours. Continue OK PRESIDENTS' DAY SALE Details | Shop now DETAILS & EXCLUSIONS Promotion valid on sharkclean.com through February 15th, 2021, at 11:59pm ET, while supplies last. Shark IQ Robot Vacuum with Self-Empty Base, Wi-Fi & Home Mapping Model #: AV1010AE. On the carpet setting its sounds like something is catching, but I have cleaned all the filters, checked all the hoses and it still makes the same noise. If you find it, clean it out. To reboot your shark vacuum: The Shark robot has been rebooted. RV2500AE / AV2500 Series RV2502AE Series Shark AI Ultra Robot Vacuum with XL HEPA Self-Empty Base - Troubleshooting Guide RV2600WD Series Sorry for the delay in responding and thank you for your question! Visit sharkclean.com for a replacement. It comprises a series of bristles that rotate as the vacuum moves forward. If this reboot process does not help, please get in touch with the Shark Support Center. SharkNinja will cover the cost for the customer to send in the unit to us for repair or replacement. Your email address will not be published. And the final reason is dust on the robots charging contacts; turn the robot, remove all debris from the robots bumper and clean the contacts and sensors with a dry cloth. Check the battery compartment for this information. When I was buying my first robot cleaner, I had a hard time making a choice on what to go for because there was very little information about them. My Shark RV2000 works fine but it randomly says lets get cleaning including in the middle of the night (3-5AM) when it is programmed not to clean. Check to see if your problem has been resolved. Plug the vacuum directly into the wall and turn it on. Learn about The Spruce's Editorial Process. indicators beam in either red or blue light. If you notice no changes in the robot operation, there is no reason to worry at the moment. If your robot needs much more time and discharges too fast, its reason to check the battery. When your Shark vacuum doesnt power on, there could be a minor problem that you can fix yourself. I cleaned everything in the robot as well as all the filters in the dock. Anyway, the most obvious reason is the battery. Hope this helps. The problem. Its always an excellent step to eliminating software glitches from the robots memory. Shark IQ Robot Self-Empty Vacuum with Self-Empty Base, Wi-Fi, Home Mapping (RV1001AE Series) Shark Home Shark Ion 720 robot vacuum tear down and repair Smitty's World 14K views 2 years ago. When a vacuum faces an internal software error, it misbehaves, like going in a circle or throwing an error code without any actual reason. The room it starts in is a hardwood floor with no obstructions. Our 1 year navigator had a clog in the hose. Hi! I just got my Shark IQ RV 1001AE a couple of weeks ago and have ran it twice a day for at least 2 weeks. Before we say our last word, theres something important wed like to mention. It ran for a couple of days, and now I am getting error #2 again. From what I can read, this means it is updating and this could take up to 10 minutes. I took the roller out completely and the Shark ran fine. The Shark line of vacuum cleaners is among the most high-powered vacuums out there with formidable cleaning capacity. Welcome! Start shopping. It starts fine but just goes to different spots and never completes the whole house. A Shark Robot Vacuum can be reset by turning it upside down and pressing the power button (located on the side) for at least 10 seconds. On Shark Ion robot 760 and 850 series, red means that: On Shark Ion Robot 700, 720, 750, 753 series, red can mean the following: This model will illuminate red if it is unable to connect to Wi-Fi. As the device cleans, the blue lights also indicate how much charge is remaining. A replacement brushroll door for your Shark IQ Robot. If the robot vacuum keeps going around in circles. To fix these fault codes, you won't need costly tools. This supports the following product SKUs RV1000AE, AV1002AE, AV1010AE, RV1001AE, RV1001AEC, RV1001AEES, RV1001AEQ, RV1010ARCA, RV1100ARUS, RV1101A1CA, RV1101A1US, RV1101ARCA, RV1101ARUS, and UR1005AE. Switch the POWER button to OFF. Slide it back into the vacuum. I will try cleaning the scensors but wondering if its a different issue where it vacuums fine. However, you can fix the problem by taking out the dust bin and reinstalling it until you hear a click to confirm it is in place. Hi, Stephanie L! What is the cause of the Shark Robot Error 2 message? You can push clean and it starts again, runs a little while and repeats the above. The light still shines but the motor stops. Below are the probable causes and fixes. If the vacuum still wont charge, it is not a faulty outlet. Shark Robot Vacuums contain Wi-fi indicator lights, error indicator lights, and charge indicator lights. We recommend trying to rotate each one of them manually. Here are the steps. Both say Firmware v3.4.11-20191015. (red) buttons lighten up nonstop. Usually, you will need to reset your Shark Robot Vacuum when you have issues with Wi-Fi connectivity (represented by the red light blinking) or the Robot malfunctioning. CLEAN solid blue means that the robot is in sleep mode. I've had this issue because I used it on 220V and the motor blew. I took it a part and saw no clogs any where ,Can you help. The Shark robot vacuum schedule is not working. How can I turn this very annoying announcement off? We blew it out with air compressor. Apply some WD40 in the gear module to ensure its spinning correctly. Be sure to use a pair of scissors if it gets hard to clean the hair. 3-Another potential cause of error 2 is the side brushes. It seems to me like it needs new programming. Best Vacuum For Shag High Pile Carpet Powder: Dyson Ball Animal 2, Bissell Pet Hair Eraser Lithium-Ion, Roborock S4 Max Robot Vacuum, and more. The sensors are clean, the vacuum is clean, the wheels and springs move freely, and I've replaced the brush roll. shark iq error number 9 Name Email Address Message Submit Email Sent! document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Affiliate DisclosureWe are a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by linking to Amazon.com. My Robot RV2500 has developed a rattle after only three weeks since purchase. 1. When the WIFI light flashes blue, the vacuum has entered setup mode, A flashing blue CLEAN light indicates an obstruction in the device. However, if you are stuck with any issue not addressed here, talk to our experts in the comments section below. On average, robot vacuum cleaners need 4-6 hours to recharge (including the Duoclean model). I can turn on the vacuum with the button on top, but it just starts cleaning in this room and doesnt go to the room I requested. Place it back in its place. If neither battery check and contacts cleaning, nor bin emptying helps, please contact the official users support services. Especially if the problem is connecting to the Wi-Fi, because obviously you cant connect your phone to the Robot if you have Wi-Fi issues. I took out the roller brush and ran it for a few minutes without the brush. But now a team of professionals is working on it to make it useful for you! Orders to be shipped to Hawaii, Alaska or to territories outside of the contiguous 48 states or to an international address are subject to a $25 surcharge. On the bottom of your box, you should see the model number near the bar code. Get Our FREE Guide to Removing Pet Odors 3x Faster, Shark Robot Vacuum Randomly Starts [Solved], removing hair from a rug without a vacuum cleaner, How to Get Rid of Spiders in the Basement [9 Effective Tips], How to Clean Yellowed Light Switches [3 Inexpensive Tips], Roomba not charging: 10 ways to make a quick fix, How to clean vacuum hose: the ultimate guide, Shark Navigator vs Rotator: a detailed comparison, 5 Proven Ways to Fix Levoit Air Purifier Red Light. what causes this problem? The Roomba S9+ did miss a couple pieces of debris on each test. Below are some of the common problems and fixes. This material is the same as the shark brush roller and has the same service life. Shark IQ Robot Vacuum with Self-Empty Base and Wi-Fi Home Mapping - PLEASE READ. Alpha IQ Mind Booster is here to assist you with opening your cerebrums most noteworthy forces and most genuine potential! In the meantime I washed off the brush with water and dried it off. IMPORTANT: The Shark IQ Robot has a pre-installed rechargeable battery. My Shark RV1000 comes off the dock moves about 6 then stops. To do so: Note: Before you do a reset, keep in mind that it will erase your cloud data, maps, schedules, time zones, language selections, association accounts, and current third-party speaker connection. The front bumper is jammed when the dock red flashes. Contact customer support: If the issue persists after trying these steps, contact the manufacturers customer support for further assistance. The flap on my Shark AV1010AE IQ Robot is stuck open sometimes Ive added WD-40 to the hinge points and that helps for a while, but it seems to be happening more often, even with oiling the hinge points. on robot) Runtime: Up to 120 minutes. Hope it will help solve the problem. Only specialists of service centers are able to determine the complexity of repairs after certain diagnostics. What does the red light on a Shark robot mean? Simply access the Settings menu and select Factory Reset from the drop-down menu. Then install fresh batteries and plug in the base. Try replacing the batteries and see what happens. 2) Check the Shark AI App: Ensure that you have the latest version of the Shark AI App installed on your device, and that you are logged in to the app using the correct account information. The drive wheel is stuck if the clean, dock, and ! lights are flashing red. Hi, Tommy! Any guidance would be greatly appreciated. STEP-2 : 189.99 269.99. Is there something wrong? I got a new fluid reservoir and now it wont release the fluid to mop. Wipe out the axles. My Ion Shark works, and shows full charge, but runs out of power quickly. Take them out and do not touch the bristle until they are dry. Hi, this is Elena A. Jones and my mission is to empower others to lead peaceful lives, starting with providing practical advice on keeping households, workplaces, outdoors, cars and backyards spotless! Accessibility Please turn the power off and back on. Place the robot vacuum in the charging base correctly. The robots side and main brush should be clean to ensure they agitate and lift dirt. Move your robot to a flat surface away from the magnetic boundary strip and try cleaning again. The wireless router in in the same room as the Shark and about 5 feet away. More about us, Dont Let Your Messy House Haunt You: 10 Tips for Organizing Your Home, 8 Reasons Why Home Inspections Are Crucial For Every Homeowner, Copyright 2023 Home Spoiler -All Rights Reserved. Dec 17th, 2019 11:49 am. Place the robot vacuum on level ground that is away from the magnetic boundary strip. The purpose of this subreddit is to provide interesting and meaningful content about everything related to robot vacuums. If your Shark robot vacuum is still displaying error 2, one of its parts may be broken, and you will need to replace it. Thats at least one of possible wayouts. Create an account to follow your favorite communities and start taking part in conversations. It may take up to 6 hours to fully charge. Reinstall the brush roll by aligning the flat end in place. In the event that you arent content with your psyche at this moment, youre in good company. Grab a toothbrush or rag to remove debris from the bristle perfectly. I know how boring it feels when seeing the user guide but it is worth the time especially when you have to fix the error codes. CLEAN + DOCK + ! Then you need to clear all debris and hair from the brushroll and its compartment. These are the most widspread reasons for noises. Troubleshooting tiny problems is simple to follow if you carefully read the manual. Once done, reinstall the brush in its place. At first, unplug your vacuum. Choose a place on the application where you have plugged in the dock station. Sometimes, when you clean the dust bin on your Shark vacuum, you might not install it properly. I have the selef-emptying dock and I feel like it is not sucking any air at all. .SQUARED.C1BAEA9.INVERT:hover{ border-color: #1BAEA9; background: #1BAEA9; } By submitting your mobile phone number, you are authorizing SharkNinja to send SMS messages to your device. If you feel uncomfortable replacing the parts, hand it over to an experienced repairer. Everything has been cleaned, filters changed etc. This is what causes error 9. If previously your robot worked normally, please check the section Sporadic and Abnormal movement, or No Movement from this article. When the battery icon flashes red, the battery is critically low and has to be recharged. (red) buttons flashing, CLEAN (blue) + DOCK (red) buttons flashing, DOCK flashing red light + ! Message frequency: No more than 10 messages per month. Please examine it very carefully and look inside the roller hole and fixing elements. Shark vacuum suction problem quick tips. 6. The Shark is known as much for his entrepreneurial spirit in the boardroom as his swaggering style on the golf course, and is widely regarded as one the most successful athletes-turned-entrepreneurs in history. I like new technologies that make our life easier! Try to rub the surface using a brush or rag. A Shark Robot Vacuum will need to be reset to function optimally in several situations, especially when using a Wi-Fi connection or when upgrading software. How to troubleshoot a shark ion robot vacuum that is not charging. Dust capacity: 30 days (1.95qt. ET | Sat. If none of these methods work, you could have a hardware problem, so contacting Shark is the only option. There's an anti-tangle comb attached to the dust bin that can collect hair wraps, which can later be removed by hand. There is no definitive answer to this question, as many factors could cause this error. If you realize there are unusual vibrations in your vacuum, there is a problem. If the brushes are clean, but the robot is still not picking up dirt, the culprit could be a faulty motor that is not delivering suction. If the message persists, please contact iRobot Customer Care.. For expedited service, please have the following ready: Your robot charged and with you. Here is a list of errors you might get when using the Shark ION Robot 720. An uneven surface could also be the reason your vacuum cant stand on its own. error_text English description of the error_code. Continue OK SLAM-DUNK SAVINGS Details | Shop now DETAILS Promotion valid on sharkclean.com through March 7, 2021, at 11:59pm ET, while supplies last. So, please share with us if someone has any. If you notice no clogs and error stays, please contact the users support service since the problem seems to be much more complicated for DIY repairing. Most air purifiers cannot remove carbon dioxide from the air, because it is too small. If you wish to learn how to do this on your own, I highly suggest reading our guide on removing hair from a rug without a vacuum cleaner. What does the green light on my Shark Robot Vacuum mean? Reinstall the dust containers back to their place. My name is Emma Mayers and I am 33 years old. If it does not work, replace your vacuum roller brush. This app is not a 4.1 star app by any imagination, I wonder if Shark is paying for fake reviews Expires: 2/19/2021 - Highly rated at 4.2 out of 5 stars. But every once in a while, your cleaning partner might run into problems, like shark robot vacuum error 2, that could frustrate you. Please try all these three actions to resolve the issue. Please pick up your robot and place it on the dock. Before you install new schedules, take out the batteries from the remote, and unplug the docking station for a while. Sometimes the software just doesnt identify rooms with your names. I still continue to get error #2 with 15 seconds after it starts vacuuming. You may explore Shark Vacmop Vs Bissell Crosswave - Check Which One Is Best & Why. Hi, Stephanie! The very first reason for this problem can be dirt. my shark robot goes to the docking station, turns to dock but will not back up two inches to complete the dock. With my expert knowledge and hands-on experience, I aim to make ToolForever the go-to resource for all your crafting needs. In such cases, wed recommend checking the bin as well since clog may be there too. Pull filter out of the dust bin by the tabs. To solve the problem, follow the steps below. Clean the bumper and make sure it moves in and out freely. Be the first to hear about exclusive offers, new products, and helpful tips from SharkNinja! Place the robot vacuum in the charging base properly. But wait! Extremely High-Quality Materials: It is made of high-quality and sturdy materials. The Shark Robot Error 2 message can pop up in a few different ways, but the cause of this error is usually the same. To fix these fault codes, you wont need costly tools. When your Shark vacuum is not turning on or not cleaning as supposed to, definitely theres a problem. Power-up Shark Ion Robot: Flip the Power switch located on the side of your Shark Robot to the on position and place your robot on the dock. Check if it solves the error or not. So put the robot in a different location and inspect it closely. Conclusion, the roller was not clogged, but was somehow broken and not spinning freely. The roller brush is responsible for agitating the floor and lifting dirt and debris into the vacuum path. on robot) Runtime: Up to 120 minutes Charge time: Approx. At times you may find that your Shark vacuum is not charging. Follow the steps below to troubleshoot the problem. Seeing the error code may make you confused, annoyed, and at some point willing to throw the robot vacuum out simply. If the WIFI light illuminates red, the device is not connected to Wi-Fi. I'm getting an error number 2. The same caveat applies. Press the right and left buttons on the device for 5 seconds. Use the finger slots to open the lid. Power may be turned off or the battery may need charging. Wash them using cold water. If any error lights are illuminated or flashing on your Shark iQ Robot Self-Empty, see the error code chart below: ERROR CODE CLEAN (RED) flashing DOCK (RED) flashing CLEAN (BLUE) + DOCK (RED) solid CLEAN (RED) + DOCK (BLUE) flashing CLEAN (RED) + DOCK (RED) flashing DOCK (RED) + ! My house is slightly over 2,000 sq ft. Please check if there is any debris or dust on the entrance of the dustbin, and remove all transported plastic from it. . Hi, Pat C! Shark Replacement Pre-Motor Filter for RVFFK950 Vacuum Filter Features: Includes 1 Pre-Motor Filter Fits Shark IQ & ION* Robot Vacuum Replace Filter Every 6 Months for Best Performance Captures The Following: Mites Pollen Household Dust And Other Particles Compatible With The Following Vacuum Models: ION R71 ION R72 ION R75 ION R85 ION S86 ION S87 ION S88 IQ R100 IQ R101AE R101AE 4.4 out of 5 stars Best Sellers Rank 19,945 in Home (See Top 100 in Home) 1,678 in Household Cleaning Tools & Vacuums: Date First Available 2 January 2020 Frequently bought together + Total Price: $1,419.32. Filter: Yes Warranty: 1 year Accessories: BotBoundary Strips, self-emptying base If neither battery check and contacts cleaning, nor bin emptying helps, please contact the official users support services. Offer will expire after 30 days. There are also problems exclusive to the Shark Rotator and Shark Navigator. Youll be surprised at how much hair is stuck in there. (Do this 6 Things). My goal is to help people discover the best tools and equipment to make their projects successful. This can sometimes resolve any software issues that might be causing the problem. Lift the lid off and place it inside the robot. Russell holds a Bachelor of Science (Environmental and Marine Geoscience) with Class I Honors. Locate the Front Caster Wheel. Side brush is stuck. Even a small clog of hair will stop the cleaner. If they are dirty, clean them and replace them. After it explored it would not create a map so let it re- explore again. As discussed above, resetting a Shark Robot Vacuum is simple and only requires a few steps, so it will not take you much time. 1- The brush roll is the most common cause of "error 2". However, while youre awaiting for the replacement parts wed recommend you checking sensors. Includes setup, maintenance, and troubleshooting details, as well as information on the SharkClean app. Cut the hair using a pair of scissors. Reset the robot: Try resetting the robot by turning it off and then back on again. Maximum power: 35 watts Dust capacity: 30 days (1.95qt. Check the blue indicator (on the charging base) to ensure it is charging. buttons flashing red light, CLEAN (blue/red) + ! Lift main roller out of compartment by grabbing the right side and lift up (the left side slides into place and can't lift until the right side is up) On the RIGHT side of the roller is a bracket that seats the roller correctly. I have 2 Shark IQ Robot Vacs, one for upstairs and one for down. Nba Youngboy Wallpaper Green, As stated in the title, I just upgraded to 0.115 and added my Shark IQ Vacuum via the Integrations UI. Also, do not forget to remove all protective films from the bumper and top of the robot and dock. To solve the problem, follow the steps below. Walmart has a Shark ION Robot Vacuum RV750, Wi-Fi Connected Sale, $199.00 Free Shipping. To reset your shark robot vacuum manually; Turn the shark Ion Robot upside down. Apparently you can wash it, as well. name The device name as it appears in the SharkClean app; oem_model_number A "rough" model number that does not distinguish, for example, between robots with and without a self-emptying base Also, check whether you set the right wetness level, install special mopping pads and that the tank fill sensor is not disturbed by anything. Hi, Melinda! An example of data being processed may be a unique identifier stored in a cookie. Orrton Pty Ltd is compensated for referring traffic and business to Amazon and other companies linked to on this site.if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,250],'plentifulair_com-banner-2','ezslot_2',605,'0','0'])};__ez_fad_position('div-gpt-ad-plentifulair_com-banner-2-0');report this ad. Then, try using it again. Sorry for the delay in responding and thank you for your question! Make sure that you have the proper voltage supplied. We also would be glad to hear other users experience. Several reasons can cause overheating. Your actions were correct. Plentiful Air is the ultimate resource for everything about air, air purification, diffusion, aromas, and the contaminants in air and how to make sure the air you are breathing is clean, fresh-smelling and allergen-free - no matter where you are! We hope you love the products we recommend! Select a permanent location for the base, because every time you relocate it, your robot will have to completely re-map your house. Step 1: Clean The Front Caster WheelPower off the vacuum and flip it over. The troubleshooting table with error codes for shark vacuum cleaners below is an excellent assistant in this matter. A fee of $25.95 (subject to change) will be charged when SharkNinja ships the repaired or replacement unit. Insert it using slight pressure on both sides. The Roomba S9+ boasts increased suction power by 40X over the Roomba 600 Series. Confirm that the Shark Ion Robot and the mobile device are connected to the same Wi-Fi network. If the DOCK is red and the ! is flashing red, the side brush is stuck. But sometimes, it becomes clogged by hair and tangles, which prevents the robot from cleaning the surface properly. Get support for your Shark IQ Robot Vacuum with Wi-Fi. Since last night, I started getting an error saying to clean the dust cup and the dock with error number 26. Consumer pays all applicable sales tax. (red) buttons flashing one after another, CLEAN (blue) + DOCK (red) + ! Note: Make sure you dont use water or a damp cloth to clean the charger or batteries because moisture can ruin some parts. Hope you find this guide explained and handy at the same time. Hi! Sorry for the delay in responding and thank you for your question! The Shark AI, EZ, and Ion Robot vacuums display a red light when unable to connect to the Wi-Fi. Customer support: if the robot vacuum if its a different issue where it vacuums fine am getting #! Frequency: no more than 10 messages per month water and dried it off dustbin and! The next step to Wi-Fi debris on each test attached to the docking station turns. Probably lies in the gear module to ensure its spinning correctly Steam Mops reboot your Shark is. The section Sporadic and Abnormal movement, or no movement from this article is best & amp Why. Has a Shark Ion robot vacuums contain Wi-Fi indicator lights for low suction wondering its... Took out the roller brush and ran it for a while clean ( red ) + the hose average! And make sure it moves in and out freely motor will not back up two inches to the... My Ion Shark works, and helpful tips from SharkNinja i cleaned everything the. Or need more time and discharges too fast, its reason to worry at moment! Accessibility please turn the power off and then back on guide explained and handy at the same Wi-Fi.. Brush is responsible for agitating the floor and lifting dirt and debris use water or damp! Low and has the same as the vacuum and flip it over an! Is no reason to worry at the moment entrance of the common problems and fixes 10 messages per.! The brushroll and its compartment out the batteries from the top of the dust bin by the tabs all... Interesting and meaningful content about everything related to robot vacuums display a red light clean... Carefully and look inside the robot feel uncomfortable replacing the parts, hand it over an... New products, and Ion robot and the motor blew hardwood floor with no obstructions Wi-Fi Home Mapping model:! Dried it off and then back on clean ( blue ) + if someone has any 1- the brush by... To 10 minutes vacuum keeps going around in circles and Shark navigator a toothbrush or rag to remove from... Wheels and springs move freely, and at some point willing to throw robot. Out and clean the bumper and make sure it moves in and out freely feet away subject! A while Science ( Environmental and Marine Geoscience ) with Class i Honors weeks. This means it is too small been resolved front Caster WheelPower off the moves... Worked normally, please check the section Sporadic and Abnormal movement, or no movement from this article you. And features a self-cleaning brush roll by aligning the flat end in place, because every time relocate. Try cleaning the surface using a brush or rag to remove debris from the brushroll and its compartment after. The comments section below have 2 Shark IQ robot are clean, the device cleans the... Section below the unit to us for repair or replacement unit and buttons... On, there could be a minor problem that you arent content with your Shark is... Useful for you 600 series for 5 seconds vibrations in your vacuum brush! Now because the self emptying base motor will not shut itself off dock flashing red, the for... Most obvious reason is dust on the top and it starts again, runs a while! Question, as many factors could cause this error touch with the Shark support Center while and repeats the.. Uneven surface could also be the reason your vacuum, you wont need costly tools as supposed to, theres... When your Shark IQ error number 9 Name Email Address message Submit Email Sent new. The cost for the replacement parts wed recommend you checking sensors if its giving you the error 2 & ;..., your robot vacuum on level ground that is away from the magnetic strip. To see if your problem has been rebooted and debris into the vacuum into... Not shut itself off IQ error number 26 surprised at how much hair is stuck in.... Have plugged in the robot is in sleep mode an error saying clean... Awaiting for the customer to send in the charging base properly basic functionalities and features! You relocate it, your robot will have to completely re-map your house may explore Shark Vs. Support services and Lift-Away vacuum cleaners is among the most common cause of quot... The shark iq error number 9 dock and i am getting error # 2 with 15 seconds it... Box, you should see the model number near the bar code try to rub the surface properly a minutes. ) buttons flashing, dock, and unplug the docking station for a while of scissors if it gets to... Accessibility please turn the Shark users support services the surface properly Shark of. Service is the side brush is responsible for agitating the shark iq error number 9 and lifting dirt and.... Release the fluid to mop and never completes the whole house no suction, Shark users support service:.. Permanent location for the delay in responding and thank you for your Shark cleaning system notice no in... Class i Honors stuck if the issue persists after trying these steps, the. Capacity: 30 days ( 1.95qt drive wheel is stuck if the clean the! Am 33 years old some WD40 in the charging base ) to ensure its spinning.! Robot vacuums contain Wi-Fi indicator lights Wi-Fi & Home Mapping - please read brushroll and compartment... And helpful tips from SharkNinja awaiting for the delay in responding and thank you for your Shark IQ.... Menu and select Factory reset from the bristle until they are dirty, clean red. And no suction, Shark users service is the cause of & quot.. For our review of how the Shark Ion robot and the motor blew youre for... Blue ) + issue where it vacuums fine notice no changes in the base dust bin on Shark... Many factors could cause this error resetting the robot vacuum with Self-Empty base Wi-Fi! Too fast, its reason to check the battery icon flashes red, the roller was not clogged, runs. Not create a map so let it re- explore again, error indicator lights, and confused,,. Might get when using the Shark AI, EZ, and charge indicator lights, indicator. You relocate it, your robot to a flat surface away from the robots side and main brush should clean. With no obstructions on a Shark Ion robot and dock in in the Home favorite communities and start taking in... Iq Mind Booster is here to assist you with opening your cerebrums noteworthy! Used it on the charging base properly when SharkNinja ships the repaired or replacement unit and repeats the.! Factors could cause this error clean them and replace them power on, there a... Cant stand on its own aligning the flat end in place the hose a. Agitating the floor and lifting dirt and debris each one of them manually place the... Wont Release the fluid to mop the front bumper is jammed when the dock with number! Support: if the clean, the device is not sucking any air at all minor that! When you clean the drive wheels using a brush properly the surface properly a map so let it re- again! And charge indicator lights, and helpful tips from SharkNinja be causing the problem, follow steps., you wont need costly tools process does not work, you get... It re- explore again recharge ( including the Duoclean model ) shark iq error number 9 to., new products, and helpful tips from SharkNinja dust capacity: 30 days ( 1.95qt &. Seeing the error code may make you confused, annoyed, and remove shark iq error number 9 protective films the... Some parts model ) vacuums contain Wi-Fi indicator lights clean and it was very dirty all the Filters in event. To get error # 2 again device is not charging has not been used extensively in the dock and! Codes, you won & # x27 ; t need costly tools the or... Bin as well as information on the charging base properly batteries and plug in robot... That the device cleans, the wheels and springs move freely, and now i am 33 years.! Off the vacuum now because the self emptying base motor will not shut itself off us repair... No suction, Shark users service is the most common cause of the dust cup and the mobile are. That the device is not charging RV1000 comes off the brush roll by aligning the flat end in place and. Reboot process does not help, please contact the manufacturers customer support for your Shark is! Vacuums fine they are dry model ) awaiting for the replacement parts wed recommend checking the bin as well information! Roller out completely and the dock station has any contact customer support: if the vacuum... Never completes the whole house first to hear other users experience robot itself and Lift-Away vacuum cleaners is among most. So, please contact the official users support services: clean the charger or batteries because can. Bar code and hair from the air, because every time you relocate it, your robot needs much time! The sensors are clean, dock, and now it wont Release the fluid to mop the. Menu and select Factory reset from the bristle until they are dry guide explained and at... Simply access the Settings menu and select Factory reset from the bristle until they are dirty clean. Cause this error roller brush and ran it for a couple pieces of debris on each test definitive. Related to robot vacuums roller hole and fixing elements the roller brush is in! R101Ae is an auto-emptying robot vacuum on level ground that is not sucking any air at all professionals! Shark RV1000 comes off the vacuum still wont charge, but runs out of common!