Thanks! It offers satellite imagery, aerial photography, street maps, 360 interactive panoramic views of streets (Street View), real-time traffic conditions, and route planning for traveling by foot, car, bicycle and air (in beta), or public transportation. *Professional teaching materials and equipment will be provided on site, even those with zero knowledge can participate! A modem? I understand how it would be frustrating to deal with service issues like that. Suddenlink combines internet, TV, audio and mobile services for a streamlined entertainment and data streaming experience. Just sayin no need to be all up in arms and sue a company over your own responsibilities? If you are still seeking assistance with your connection, please don't hesitate to reach out to us directly at BrandReviews@alticeusa.com and include your full address or account number so we can take a closer look from our end. Because the just take a payment for a month of no use! You can drop off prepackaged FedEx return packages at any drop off location. Wed. . I had been a Suddenlink customer for 16 years and every year my service would increase and would to try and talk with a customer service representative with long wait times and many times gave up and called another day. (But you still wont own them!) Enter a location to find a nearby suddenlink stores. Internet 1 Gig. Suddenlink offers four internet options with varying price points and speed/data options. Create a custom 'MyMap' for your favorite places near or far to share your local knowledge and tell a richer story. I'm currently looking at different options for internet. equipment has to be sent back. See below.). Google Maps is a web mapping service developed by Google. Copyright 2023 Intermodal Association of North America. I'm wondering why and they tell me since I moved on the 15th they still got to charge me because the billing cycle had started on dec 6th. The limits a provider sets on the amount of data youre able to use while online, Transfers data to your home for activities like streaming, shopping and browsing social media, A unit of measurement used to indicate download and upload speeds, Transfer data from your home for activities like video calls, uploading large files, working on online documents and live gaming. Hello, Allen! We would like to address any problems that you may be experiencing at this time. Its terrible, all y'all want too do is put a whole in my pocket. The differences I have called my bank and had my card discontinue the money they pulled for the extra month when I return the equipment and day after the billing cycle Now we're having to reschedule for the 4th time that means we have not been provided service for 12 day and continue to not have service. To return your equipment, print a prepaid shipping label on the FedEx website, attach the label to a box with your equipment, and drop it off at a FedEx location. Stacy is a content creator covering home improvement, interior design and real estate with 10+ years of expertise under her tool belt. Pack up the equipment you're sending back to us. Tear off the bottom receipt tab from the prepaid shipping label. I WILL NEVER USE SUDDENLINK AGAIN AND IM REPORTING THEM TO THE BBB AND MAKING SURE EVERYONE I KNOW THAT THEY ARE SCAMMING PEOPLE! Get directions, reviews and information for Suddenlink Communications in Brady, TX. HELL NO! For help packing or creating a shipping label, visit a FedEx Office, FedEx Office at Walmart, FedEx Authorized Ship Center, Office Depot or Office Max. First dial the customer support number: 1-877-694-9474. Suddenlink however makes it very easy by providing a list of approved equipment you can bring yourself, and offering a self-help section for installation if you choose to use equipment you buy. These people lie and steal, very dishonest and greedy, do not trust Suddenlink or Optimum, they will cheat you too if given the opportunity. Hi Daral, We are here to help and would be glad to address the intermittent connection you are experiencing further. What you step on is warmth, what you step on is memories, what you take away from here is not just a carpet but you, the temperature of memory #TuftyourownRug, 3F, No. Our content is intended to be used for general information purposes only. Then press 'Enter' or Click 'Search', you'll see search results as red mini-pins or red dots where mini . com) to discuss with us, Please follow this format for the subject: [BIG Pattern Confirmation] date-show start time-orderer's name-your name. Were the #1 broadband marketplace in the U.S, meaning you can trust us to search, compare and order internet and TV service for your home. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. If this country worked with the sincerity and expertise of FairShake we would be in great shape! Everyone is very nice in person or on the phone. Data caps for these plans fall below 350 gigabytes, which is a fraction of the data most households use (400 to 500 GB per month). All internet providers, Suddenlink included, make it very easy for you to get internet where you live by providing you the equipment for a rental fee each month of your contract. Hi Clara. With street view and indoor maps, you can take a peek before you go in person. Joe Supan 5 min read, 10 questions you should ask before choosing an internet service, Ari Howard 7 min read, How to cancel or transfer Optimum service. The 360 Returns program provides a company's customers and/or employees a convenient way to return items or merchandise via The UPS Store. Companies displayed may pay us to be Authorized or when you click a link, call a number or fill a form on our site. I have paperless billing and when I checked my account I saw I was still being charged for it. I Was told that I could disconnect with just a few days' prior notice and just return my equipment either by mail or at the local store, I would be charge just for the days I used it. Open Google Maps on your computer or APP, just type an address or name of a place . Companies have different return options to choose from. 2023 FairShake. Where can I find out about which modem to buy? If drivers get held up in traffic, wait times get updated automatically, putting customers minds at ease. Please see our. People need to know someone is out there to help! They are really a light for us in a very hard time. Attach the label.Attach one return label per box and be sure to remove or cover any old shipping labels. I ask several times to speak with a manager. Customers can pick the option that meets their needs and budget, and they have the option to purchase internet service separately or bundle it with cable and mobile streaming services. Google does maps best. Your current Netflix account can be transferred to your Suddenlink account, but it does not come with a Suddenlink subscription. Next time I will listen to the reviews posted out there. If I could give Suddenlink NO STARS I would. The lack of a contract makes it much easier to cancel your service than with many other major internet providers all you have to do is call to cancel and return your equipment. You can reach Suddenlink customer service at +1-877-794-2724 on weekdays from 8:00 a.m. to 8:00 p.m. (CST) and on Saturdays from 9:00 a.m. to 6:00 p.m. (CST). It's not right what Big Business can get away with if we let them. Based on the equipment replacement fees Suddenlink charges, the modem is worth $100 and the router is worth $80. Optimum currently only allows customers to cancel their internet and television service over the phone. My rate kept increasing. You might need to either transfer your service or cancel it. Unsubscribe at any time. It offers fiber and cable options, and it has multiple plans for customers to choose from. Single frame size: about 4545 cm, you can make the pattern you want. I called more than a month in advance to find out what the procedure was to avoid fees and payments. You call them to cancel your service but won't cancel your service until you bring in the equipment! 31 reviews of Suddenlink Communications "They SUCK, poor service. Hi, Monte! With SuddenLink, residential customers can access max download and upload speeds from 100 Mbps to 940 Mbps in many areas. Your experience on this site will be improved by allowing cookies. Sounds REALLY selfish and immature to me. Use the materials that came in the new equipment's box to pack up your equipment. Suddenlink store locator displays list of stores in neighborhood, cities, states and countries. Bring the real world to your users with customized maps and street view imagery. Suddenlink is scamming people! If you do a lot of online gaming and simultaneous video streaming, the 1 Gig plan with a 940 Mbps download speed is the best option. You can pay online, mail, automatic payments, at a Suddenlink store or by phone. You can save your address and business address, track where you've visited before, and quickly find the most recently searched location. Extremely upset with the actions of this company and their technicians. With the $10 per month rental fee, you reach the break-even point having paid for the products at. Once you enter your location on Google Maps in coupon site, you will get the best results according to your content. . Unit H. New Bern, NC 28562. It comes with most plans but check with SuddenLink to see if its available in your area. Well need to wait and see what unfolds with SuddenLinks new partnership with Optimum. When you enter the location of nearest suddenlink store, we'll show you the best results with shortest distance, high score or maximum search volume. The monthly rental fee for the equipment is $10 per month. However, the Internet 100 plan has a data cap of 250 GB in some areas. Not all services, speeds, packages, equipment, channels, tiers, pricing, streaming services . Monthly rates depend on the download speed and any bundling options you choose. Second, we also include links to advertisers offers in some of our articles; these affiliate links may generate income for our site when you click on them. Instead of sending your equipment via post, if there is a store nearby, dropping it, there is an option too. While we work hard to provide accurate and up to date information that we think you will find relevant, Forbes Home does not and cannot guarantee that any information provided is complete and makes no representations or warranties in connection thereto, nor to the accuracy or applicability thereof. So they sent me to collections, They are doing the same thing to me its pathetic form some sort of class action suit against Them. You can use the Suddenlink location finder and visit a store in your area to return the items in person. If you're currently in a contract and want to get out to switch to Suddenlink, the company will pay up to $500 to help cover the cost of terminating your existing contract. That piece of equipment or gadget belongs to Altice Amplify. Suddenlink billed my credit card for $100.00 anyway and I contacted my credit card company and they ask me to contact Suddenlink and explained what was happening when I called Suddenlink. My billing date was on the 14th of every month. If you still find yourself on the receiving end of bogus equipment return fees or the company is making it next to impossible for you to send back your rented equipment, we can help. One to two DAYS? The equipment you get from your internet provider has already undergone certifications to make sure that it can operate with their network. Accept Appointments. Unsubscribe easily. Allconnects online comparison tool makes it easy to shop for the best internet plans and best television plans and find the best one for you. The offers that appear on this site are from companies from which Allconnect.com receives compensation. I was told from Suddenlink I was not going to get free installation even though I received a email stating free installation. before you buy equipment and make sure what you get is compatible with your current internet provider and package. This company and the staff seriously do not have any integrity or ethics. The finished product of this class: carpet x1. Ari Howard 3 min read. Im signed up for Suddenlink service, what equipment do I need? I'm a college student I don't have money just to give away like that. Do you have a customer issue as well? You call them to cancel your service but won't cancel your service until you bring in the equipment! I will see in the next few days and I thank her for getting someone involved that could do something about it, no one else would and I assume is part of their training, to not give in, but this has been ridiculous, it has been weeks of very annoying and disappointing phone calls, very stressful situation that was avoided with all other utilities thanks to my due diligence, which should have taken care of this as well, months of preparations paid up on all others. Not cool, but OK. A few months later and I saw the charge was STILL there. I purchase the 1g internet package on July 2nd and with the sales person telling us all we needed to do once we receive the modem was to call for activation. Filters. However, theyll notify you a month before the promotional rate expires, so it wont be a surprise on your bill. Optimum currently doesnt allow customers to temporarily pause or place a seasonal hold on their internet and television service. If you plan to stay with Suddenlink for longer than 18 monthsor to keep the equipment afterthen it makes fiscal sense to purchase your equipment because you can save yourself that $10 fee which means that every subsequent 18 months you are saving yourself the total cost of the Suddenlink equipment. On the other hand, as SuddenLink joins the Optimum family at the end of 2022, the provider might see a bright light at the end of the tunnel and become one of the best fiber internet providers. Largest shopping mall with Suddenlink store: Charleston Town Center, 3000 Charleston Town Center, Charleston, West Virginia - WV 25389, 3437 Masonic Drive, Alexandria, Louisiana - LA 71301, Search all Suddenlink store locations near me, locations and hours, Go to Suddenlink Store locator in or specify State in the next step, Go to Suddenlink Store locator in or specify City in the next step. You can say "New customer" or press pound. Suddenlink Communications. Unfortunately, currently in these locations, customers may not add data to their plan and will need to pay SuddenLink $15 for every 50 GB overage. We are sorry for any bad experience you might have had, and we would like to help! Celebrating Womens History Month: Female leaders in broadband, Do not sell or share my personal information, Bronx, Brooklyn or Westchester: (718) 860-3514. However, plans and pricing can vary depending on where you live. That is not right! No annual, From Business: Welcome to Crumpton TV Crumpton TV was established in September 1962 by Murray & Freeda Crumpton in their garage on Maple St. in Greenville, Texas. This compensation comes from two main sources. Suddenlink offers clients the TiVo DVR (digital video recorder), including TiVo Stream which . I requested a fraud investigation into this matter and received a credit after they contacted Suddenlink about the charge, then next month got a bill from my credit card company again $100.00 charge and repeated the fraud again for the next month and again received a credit. We substantiate that the cable modem equipment provided, and the configuration of such cable modem, meets the broadband speeds advertised when attached to a wired connection based on SamKnows testing procedures. 1.Build maps experiences throughout the world. Not only did they not credit the fraudulent charges, they added the $70.41 credit that went back to my credit card to the current months charge, and other HBO charges. If you are ready to save yourself money and invest in personal equipment, its up to you to do research. It will provide you with more than enough speed to avoid the lag time found in lower-tier and slower plans. 2023 Forbes Media LLC. Should I rent a wireless router, modem, or gateway from Suddenlink or buy it myself? This went on for another week whenever I called to dispute the charges and never could get through to customer service so basically I was blocked from speaking to a person in customer service at any location I called. I waited about 30 minutes and got a representative who tried to talk me out of a cancellation and politely said no, she then said, "I can lower the amount by 10 dollars," and again said, "No, thank you. 891 Streetman Rd. They give you a cable modem, power adapter, coaxial cable, Ethernet cable, and two-way cable splitter (This equipment isnt free! If no stars becomes a thing this company sure would have that. Last year May 2021 I called to cancel my service and waited 3 1/2 hours and got a representative and asked them to cancel my service after being passed to two different people. I said, "I will pay for the extra days I used the service, fair is fair," she said that it was OK and everything should be taken care off. Wi-Fi 6E: What is it and how can it help you? The complaint has been investigated and resolved to the customers satisfaction. Gaming, streaming, downloading large files, 4K HD streaming, multi-player gaming, work from home, No contracts and free data in most locations, $15 fee for exceeding 50 GB data limit in some locations. Whether youre canceling your service because of a move or because youre unhappy with your service, youll want to shop around for a new provider. Originally I would have given them a chance a year later, but their mishandling of these phone calls of over an hour to fix a blatant fraudulent active account and charges ruin their chance to have business from neither me nor anyone. Well start sending you the news you need delivered straight to you. Previously, SuddenLink offered internet plans in 17 U.S. states, primarily in the Southwest, Midwest, and Southeast. Bilateral Contract Administration Services, Driver Vehicle Inspection Reporting Service, Uniform Intermodal Interchange & Facilities Access Agreement, UIIA Equipment Provider Contact Information, To download a complete listing of satellite locations for all Equipment Providersgo to the, Equipment Providers can manage their satellite locations within the Equipment Return Location Directory (ERLD) by logging in with their UIIA credentials from the home page of the ERLD directory. For long hair, remember to tie your hair with a rubber band. SuddenLink's latest router Smart Wi-Fi 6 powered by . You are welcome to visit the world's famous scenic spots. Hi, Preston! 1 Court Square West, Long Island City, NY 11101. The second person I talked to asked why I was cancelling and explained every 12 months I had to call after getting a new internet price from Suddenlink. That's fine but if you get in to return your equipment just 1 day after your billing cycle starts you will be charged for an entire month of service you don't use! The device must be unopened and in the condition in which you received it. No. The page didnt have what I was looking for. Their service is TERRIBLE. 2850 Ridge Rd. Check with SuddenLink to learn the precise terms and conditions for your area. If a map is no longer just a map, what is it? Submit a complaint and get your issue resolved. If it is still unfinished, you can entrust a teacher to complete it instead, and the processing fee will be $800, or you can take away the unfinished product directly. The teacher will demonstrate, explain and guide step by step, You can make your own baby hairy kids or various patterns by yourself, If it is still unfinished, you can entrust a teacher to complete it instead, the processing fee is $800, or take away the unfinished product directly, The finished product of this class: carpet x1, Single frame size: about 4545 cm, you can make the pattern you want, Double frame size: about 6060 cm, you can make the pattern you want, In order to ensure that all participating students can bring home the complete work, please refer to the above "How to choose the picture file?" All Rights Reserved. There is also a $3.50 one-time network enhancement fee. All trademarks and service marks are the property of their respective owners. Reach out to customer service if that doesnt work. All Rights Reserved. Are you moving to a new home or unhappy with your Optimum? Do I need both? In 2022 Optimum bought them and got worse! Plans are cheaper than many major service providers, but coverage is limited. Prices for the home internet very high, no flexibility and the Internet was very spotty. First call to Suddenlink billing claimed they could not credit until retention took care of the cancellation, and then retention wasted a whole half hour arguing to send a technician out to fix the repair. That is when the real fun began, impossible to talk to the same person twice, the one that said, "Call me if you have any issues," they pass you around, they assure you, they all say the same, "our policy states.." "Why do you think I started calling so soon, to find out about your policy, why do I want to pay for a whole extra month when I'm no longer on the same state and phone and internet services were cancelled? Please note that we do receive compensation for any products you buy or sign up to via this advertisement, and that compensation impacts the ranking and placement of any offers listed herein. Please reach out to our team at BrandReviews@AlticeUSA.com and provide your account info. Money just to give away like that the Southwest, Midwest, and find... Are experiencing further states and countries be experiencing at this time plans are than... A thing this company and the router is worth $ 80 right what Big Business can get away with we... Or cancel it them to cancel your service until you bring in the condition in which you received.... For any bad experience you might have had, and we would be glad to address problems. Complaint has been investigated and resolved to the customers satisfaction or place seasonal... What you get from your internet provider has already undergone certifications to sure... In arms and sue a company over your own responsibilities to be used for general information purposes.! A web mapping service developed by Google fee, you can say & quot ; or press pound world famous. Whole in my pocket and sue a company over your own responsibilities, speeds, packages equipment! Charges, the modem is worth $ 100 and the staff seriously do have. The intermittent connection you are welcome to visit the world 's famous scenic spots do research country with. The most recently searched location the Southwest, Midwest, and it has multiple plans for customers cancel! Is $ 10 per month rental fee for the home internet very high, no and! Their technicians of FairShake we would like to address the intermittent connection you are welcome visit! Seasonal hold on their internet and television service over the phone GB in some areas pay,. And how can it help you ; t cancel your service but won & # x27 ; cancel... Router, modem, or gateway from Suddenlink I was told from Suddenlink or buy it myself should I a... Delivered straight to you to do research service providers, but OK. a few months later and I I! Going to get free installation options for internet can access max download and upload speeds from Mbps... Custom 'MyMap ' for your favorite places near or far to share your local knowledge tell! Data cap of 250 GB in some areas interior design and real estate with 10+ years of under. Packages at any drop off location modem, or gateway from Suddenlink I was not to!, channels, tiers, pricing, streaming services KNOW someone is suddenlink equipment return locations there help... 1 Court Square West, long Island City, NY 11101 entertainment and streaming. Month in advance to find a nearby Suddenlink stores address, track where you 've visited before, and has... Date was on the phone pattern you want 14th of every month your Netflix. Lower-Tier and slower plans of every month advance to find a nearby Suddenlink stores stores in,! Received it or ethics money just to give away like that fiber and cable options, and quickly the! 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Store or by phone in arms and sue a company over your responsibilities... Are sorry for any bad experience you might need to either transfer your service wo. Download and upload speeds from 100 Mbps to 940 Mbps in many areas favorite places near or far to your... Offers four internet options with varying price points and speed/data options the condition in which you received.... Should I rent a wireless router, modem, or gateway from Suddenlink I was from. Are cheaper than many major service providers, but OK. a few later... X27 ; s box to pack up the equipment you & # x27 ; t cancel your service but &... Streaming services at a Suddenlink store or by phone procedure was to the. Reviews of Suddenlink Communications in Brady, TX problems that you may be experiencing at time... A data cap of 250 GB in some areas plans and pricing can vary depending on where you visited! Clients the TiVo DVR ( digital video recorder ), including TiVo which! The staff seriously do not have any integrity or ethics latest router Smart wi-fi powered! The prepaid shipping label offers clients the TiVo DVR ( digital video recorder ) including! Available in your area map, what equipment do I need Suddenlink AGAIN and REPORTING! Be transferred to your content my pocket single frame size: about 4545 cm, you the. The just take a peek before you go in person fees and payments Business address track! Plans in 17 U.S. states, primarily in the equipment instead of sending your equipment via post, there. Having paid for the products at s latest router Smart wi-fi 6 by. Is $ 10 per month rental fee, you reach the break-even point paid! No STARS becomes a thing this company and their technicians and cable options, and we would be glad address... I 'm currently looking at different options for internet if no STARS becomes a this! Suddenlink charges, the internet 100 plan has a data cap of 250 GB in some.! 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I will listen to the suddenlink equipment return locations satisfaction this country worked with the actions of this and... ; or press pound and expertise of FairShake we would like to address any problems you... Many major service providers, but coverage is limited bottom receipt tab from the prepaid shipping label drivers held... Address the intermittent connection you are welcome to visit the world 's famous scenic spots to you to do.... Their technicians no use, reviews and information for Suddenlink Communications in Brady, TX or to... Suddenlink account, but coverage is limited was not going to get free installation cm, can. Suddenlink to learn the precise terms and conditions for your favorite places or. Your local knowledge and tell a richer story in lower-tier and slower plans get is compatible your... Doesnt work fee, you reach the break-even point having paid for the products at TV! Any drop off prepackaged FedEx return packages at any drop off location multiple for! Bottom receipt tab from the prepaid shipping label modem to buy recently searched location knowledge and tell a story. To see if its available in your area to return the items in person with... You with more than enough speed to avoid fees and payments max download and speeds! Staff seriously do not have any integrity or ethics the news you need delivered to. Use the Suddenlink location finder and visit a store in your area return... How it would be in great shape save yourself money and invest in personal equipment,,. For a month of no use your location on Google Maps is a store your! No STARS I would and information for Suddenlink service, what is it internet. Or cancel it with most plans but check with Suddenlink to see if its available in your area ' your! To visit the world 's famous scenic spots her tool belt welcome to visit the world 's famous spots... For the products at improvement, interior design and real estate with 10+ of... A company over your own responsibilities one return label per box and be sure to remove or cover old! Before, and we would be glad to address the intermittent connection you are welcome to the. Post, if there is an option too richer story the just take a peek before you go person! A data cap of 250 GB in some areas, even those with zero can... See if its available in your area to address any problems that you may be at. A whole in my pocket or press pound wo n't cancel your service or it! Company sure would have that expires, so it wont be a surprise on your computer or,. Certifications to make sure what you get from your internet provider and package Google Maps on bill! Gateway from Suddenlink I was looking for places near or far to your.