Candidates will be emailed their topic and any relevant information around two weeks before the assessment centre so they can prepare. Any further Q? All products and services featured are independently selected by WikiJob. Not ideal for a job considered an entry role. Do you need any job adjustment? List examples of when you have had to meet simultaneous deadlines. You will need to think on your feet, work individually and as part of a team and communicate with anyone, from fellow candidates to senior managers. You might also be interested in these other WikiJob articles: Or explore the Interview Advice / Company Interview Questions sections. Both yourself and the business will invest two to three years in becoming a great leader through training, developing skills and experience. Sit back and relax while we do the work. "Don't have a water meter fitted".I had no choice they just installed it, in May 2022 they fitted a meter breaking the pipe as they conected it, caused a leak then blamed me and refused to fix it or help fix it. Any response may be made by phone or by writing. Thames Waters thorough application process means that only the very best will be selected for one of its graduate pathways. Describe methods you have found useful when collecting, synthesizing, analyzing, managing, and reporting environmental data, such as pollution emission measurements, atmospheric monitoring measurements, meteorological or mineralogical information, or soil or water sample? Thanks. Interview was with a two individuals, both from the team to wich I was applying for a role and lasted 1 hour. Don't miss out on that job! Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. WebCustomer Service Representative interview questions at Thames Water. Avoid this god awful company. You should also be able to link these attributes to how they would help you succeed within the graduate scheme. Dont have a water meter fitted, the Thames Water contractors will try to charge you for having a meter which they are meant to provide.They will damage your pipes and leave leaks then refuse to fix them.They refuse to take responsibility for their actions. Both surveyors said its an issue and needs sorting. Ensure you are friendly and polite to anyone and everyone during the process, from the receptionist at the assessment centre to other candidates, who could potentially become your colleagues. Have to get proof. May you tell me is there any negative experience you encountered? While it is a daunting process, try to remember that if you do not get the job in the end, you have gained experience of interviews, applications and the process of assessment centres. You should also have a few questions to hand, whether that is about the graduate scheme as a whole, the role you are applying for or the company, to show initiative. Plenty of time for my questions allocated. Roleplay. a series of questions via teams and for second interview in person a follow up to the initial questions. At this point I dont think he knows what he is talking about at all and he is only saying what I wanted to hear. Was interview at the sewage works in east London. This line is open from 8 am to 8 pm from Monday to Friday. Why do you want to apply to this company? There will also be a personal interview with potential line managers and possibly senior members of staff. This was your standard job interview going through your goals and motivation for applying for the interview along with a few questions to find out if you had done your research about the company. If you're able to provide your details (I've requested them securely through Trustpilot) I'd be happy to get in touch with you to help. Thanks, disguising company who steals peoples money and updates your credit score when you don't owe anything but try to undermine it. Hiring Process. How would you cope with keeping up with college and performing to high standard in the role? How would you deal with having multiple deadline coming up, and a limited amount of time to finish the work? Abandoned Thames water LWB Transit van at ME5 9TW for two days and nights now, mostly on the pavement and completely blocking a bus stop. Once they see you are capable they will assign you to an appropriate department, you can also mention your preferred department and future goals and they will try push you towards that. It believes in hiring based on passion, personality and inclusivity. Does the working shift pattern fit for you? They told me to continue paying the full amount until then. Your last position is XXXmay you tell me more about this role? What is the consideration when you apply for a job/ company? In recent years, it has worked hard to build a respectful, diverse workforce, regardless of sexuality, gender, race or disability. Highlight what makes you different from other potential candidates and show that off. This employer has not claimed their Employer Profile and is missing out on connecting with our community. This role is going to use SAP and Temp, you're going to learn them, is it ok for you? I interviewed at Thames Water. A feeling of helplessness when trying to get your voice heard by such a corporation is normal; this is not to say it can't be avoided. Our call connection service is not affiliated or associated to Thames Water. The process took 3 weeks. Received detailed, actionable feedback after R1. Thames Water is a business that takes pride in its unique application process and value candidates individuality and passion for a role. All of the questions were about previous experiences you've had, so it was difficult to prepare for, especially for those with little to no professional experience. I'll then be able to understand if there're other factors which mean we've not been able to get to it yet. I had no idea TW were this bad! There are a couple of ways to reach out and communicate with Thames Water's customer care representatives. I had to prepare a presentation and task. Learn about the Thames Water application process with top tips for success. There are several valid reasons why you'd want to contact Thames Water customer service, but its not always easy. By rehearsing any potential questions they might have for you, you stand a very good chance of being successful. Thames Water is the UKs largest water and wastewater company. You will have to email the slides in advance for them to be set up. I have an urgent enquiry but Thames Water Customer Service has proved useless.I tried messaging online but the automatic service could not help me because it did "not understand" my request.I also left a message on WhatsApp but there's no sign of a reply. From the initial application to the assessment centre, each step of the process is bound to challenge you in some way. All of the questions were about previous experiences you've had, so it was difficult to prepare for, especially for those with little to no professional experience. Hi, I'm sorry you've had a recurring problem with your drain blocking. It wants to find those who are right for the company and those ready to build a career. The Thames Water graduate scheme is an in-depth, on-the-job placement in a specific area of the business. WebDevelop your career with Thames Water Apprenticeships play a key role in our success delivering life's essential service to our customers. Interview was with a two individuals, both from the team to wich I was applying for a role and lasted 1 hour. I understand how essential our services are to our customers and our team would always provide the most up to date information available to them around when we expect to arrive for an investigation.When things changes, we should keep you informed and I've passed your details to our team to get in touch with you to confirm the status of any outstanding works. I applied online. Graduates are often applying for multiple roles at any one time. Companies can ask for reviews via automatic invitations. There has been a leak outside of my house for months. Interviews for Top Jobs at Thames Water. How would you deal with having multiple deadline coming up, and a limited amount of time to finish the work? Whether you're highlighting a concern, complaining about services or lack thereof, or following up on a previously broached issue, there are channels through which this is done: Settling account arrears or clearing up bill payments can get heated, more so when dealing with expired due dates or non-reflecting transactions. Common stages of the interview process at Thames Water according to 100 Glassdoor interviews include: One-on-One Interview: 24.84%. All three interviewers passion for the company really came through and sold it to me as a genuinely great place to work. I'd be happy to complete a review of what happened and get in touch - I've requested further information through Trustpilot to allow this. Thames Water Application & Interview Prep, Interview Questions on Career Motivation & Career Goals. We use dedicated people and clever technology to safeguard our platform. You will answer several questions on anything from numeracy and literacy to personality and skills. a series of questions via teams and for second interview in person a follow up to the initial questions. Here's how you use DoNotPay to skip Thames Water customer service's phone queue: 1. When you register or purchase through links on this page, we may earn a commission. After 3 weeks of being ghosted by the resourcing team, sending some follow up e-mails and trying to call them I decided to message the person who interviewed me on linked in to get confirmation I was rejected. Do you have any commitment to avoid you from the working shift? Have the job specification open whilst you fill out your application and tailor your answers towards Thames Water specifically. The company seems to care most about emotional maturity and empathy in customer-facing roles. WebYou can contact Thames Water Mon - Fri 8am - 8pm | Sat - 8am - 6pm. All three interviewers passion for the company really came through and sold it to me as a genuinely great place to work. Thames Water has been acknowledged by various bodies for this, such as Stonewall, the LGBT+ rights charity, the Disability Confident campaign, as well as joining the Race at Work Charter. I interviewed at Thames Water (London, England) Interview. It takes care of the water supply of 15 million people, which is 27% of the UK population; therefore, making it the largest water company in the country. They'll be happy to answer any questions you may have. Despite having already paid my monthly direct debit on 7th February (was due 9th February), over the last 2 weeks I keep getting hounded by Thameswater claiming I've missed a payment. If you can provide your details securely through Trustpilot, I'll get in touch. If your query or complaint isn't that urgent, you could choose to contact Thames Water by post. I'd really like to investigate this situation with you, as we're keen for our customers to switch to a meter and are proactively installing these across our network at the moment. WebThames Water Utilities interview details: 7 interview questions and 2 interview reviews posted anonymously by Thames Water Utilities interview candidates. The company seems to care most about emotional maturity and empathy in customer-facing roles. All graduates applying are expected to have achieved a 2:2 or higher on any degree or are predicted to achieve this grade or higher. Brief SNL style assessment followed by a video interview which is WebHi guys, I have a Thames Water phone interview tomorrow afternoon and was just wondering if anyone else has had one, what kind of questions they asked and The following groups won't disappoint you on DoNotPay's watch: DoNotPay is an AI-run robot with the power and capability to help everyone solve pressing issues swiftly. So I STILL HAVE A PROBLEM! If you don't understand your bill, need help paying, want to update your details, need a copy of the bill, or the charges are wrong, then contact the support service. While the company values skills and experience, it also believes in providing opportunities to those with few qualifications, such as those currently not in education, employment or training. Each graduate is given a comprehensive training plan when they begin their placement, featuring not only job-specific training but also workshops, amongst other team-building activities. Therefore, it is worth considering this before submitting an application. Its been a week now and my heavily pregnant partner can not have a shower. c) further interview Q Any further Q? Find out how we combat fake reviews. The technical interview assessed my problem-solving and communication skills, as well as my ability to think under pressure. Are independently selected by WikiJob, and a limited amount of time to finish the work and 2 reviews... 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